Customer reviews from Samsung US
Samsung - 55 Class S95F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(274 Reviews)
Rating breakdown 274 reviews
5 Stars
233
4 Stars
23
3 Stars
6
2 Stars
4
1 Star
8
94%of customers recommend this product.
(
93 out of
99)
Customer Reviews for Samsung - 55 Class S95F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
1
Samsung TV OLED S95F
on September 9, 2025
Posted by: Duckster
[This review was collected as part of a promotion.] This is the worst TV I have ever owned. The picture is great but the technology is flawed. I upgraded from a Samsung 49” bought in 2017 to a 55” bought in 2025. I never had any problems with syncing to my Bose 650 Sound System on the old TV. But the new TV will not relinquish control to the Bose. It keeps its own speakers on which causes competition with the Bose speakers giving them echo. If you mute the Samsung the icon flashes on and off the screen. Periodically the whole system just turns off. Also when I use the cable TV remote, the whole system turns off. I have called Bose and Samsung support multiple times but no one can fix these problems. I believe the problem is the Samsung thinks it’s so smart it overrides the settings I set. I guarantee my next TV will be an LG.
Value
1
Response from Samsung USBy Samsung Specialist, September 10, 2025
Duckster, We’re sorry to hear about the frustration you’ve had connecting your sound system. On your TV, the key setting to check is Anynet+ (HDMI-CEC) under Settings > General & Privacy > External Device Manager. Please make sure this is turned ON - it allows your TV and Bose receiver to communicate through the HDMI eARC/ARC port. If you’re using an optical connection instead of HDMI, you’ll want to turn Anynet+ OFF and manually set the TV’s Sound Output to “Receiver (Optical),” which should stop the internal speakers from staying active and resolve the echo you described. For the best performance, please also confirm your TV has the most recent firmware installed: Settings > Support > Software Update
If issues continue, please reach back out to Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
If issues continue, please reach back out to Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
ADS ADS AND MORE ADS
on January 5, 2026
Posted by: Transparency review
Do not do not buy a samsung t v unless you like unlimited ads that have nothing even to do with the t v!!!!!
They Delete reviews. ADS IS THE FIRST THING YOU SEE WHEN YOU TURN ON TH TV FPR THE PRICE UNACCEPTABLE!!! THEY DID IT OVERNIGHT!!!
Response from Samsung USBy Samsung Specialist, January 6, 2026
Hello there,
Thanks for your review. We value your feedback and will share it with our teams.
Should you need assistance or have questions, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thanks for your review. We value your feedback and will share it with our teams.
Should you need assistance or have questions, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
I regret my purchase
on January 21, 2026
Posted by: Nonickname
from Virginia
I purchased the 77”, wall mounted it couple days ago and I already regret this purchase. I’ve had Samsung TVs before, but the software is different with this one. It’s Byzantine. Streaming apps do not sync well with other devices. Constant crashing, many apps simply won’t even boot anymore, including Netflix. I’ve reinstalled them, factory reset, everything. Then there’s the One Connect box, or the Slim One Connect box (which are different apparently). It only attaches in one spot, toward the left edge oriented with the sockets facing outward, which means add at least 24” to the length of every cable you plan to use. And in a truly baffling engineering decision, the power cord plugs into the bottom of the One Connect, but the plug itself is offset by 90 degrees, which means you have twist the cord 180 degrees back toward the center of the TV, dangling right on the speakers causing the sound to distorted. (There isn’t enough length to wrap it up and around the One Connect box.)
If you plan to wall mount, you should know that you will need to attach the One Connect box to the back of the TV. It uses a single proprietary cable to run power and signal, so if you want to move the One Connect box elsewhere the cable will be exposed—it’s high voltage, so you can’t run it through the wall.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
2
Value
2
Response from Samsung USBy Samsung Specialist, January 22, 2026
Hi there,
We appreciate your feedback regarding your S95F TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding your S95F TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Best OLED Experience for Movies & Gaming
on September 21, 2025
Posted by: TechLoverAiden
[This review was collected as part of a promotion.] I’ve been using the Samsung S95F 65” OLED and it completely transformed my daily entertainment. From streaming movies to gaming, every detail comes to life with stunning colors and perfect contrast. The AI-powered picture and sound make every scene feel cinematic, and the screen’s fast refresh rate makes gaming incredibly smooth. I use it for everything – work, school, sports, and just relaxing after a long day. It’s stylish and fits perfectly in my living space, making every moment more enjoyable. This TV isn’t just for watching – it’s part of my daily routine and truly elevates every activity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great anti-reflection, poor image quality
on August 2, 2025
Posted by: Disappointed
Great anti-reflection, works as intended. Would be good brightness too, but you don't get to pick your brightness in many settings - for some reason it forces you to a low brightness even when you have brightness set to full (50). Horrible unavoidable artifacts in many scenes due to a software problem in handling jutter. Either you have it full on, and you get whole image color flicker in dark scenes, or full off and you get horrible motion artifacts around moving objects. In between, both are bad.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, August 4, 2025
Hi Disappointed,
We appreciate your input on the picture quality of Samsung’s S95F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You may also want to check if energy saving or AI settings are enabled. These can automatically adjust the brightness based on your room’s lighting.
• For energy settings, go to: Settings > All Settings > General & Privacy > Power and Energy Saving
• For AI settings, go to: Settings > All Settings > Advanced Features > AI Mode Settings
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s S95F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You may also want to check if energy saving or AI settings are enabled. These can automatically adjust the brightness based on your room’s lighting.
• For energy settings, go to: Settings > All Settings > General & Privacy > Power and Energy Saving
• For AI settings, go to: Settings > All Settings > Advanced Features > AI Mode Settings
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
The best QD Oled
on September 20, 2025
Posted by: JoeD76
[This review was collected as part of a promotion.] The S95F is a beast of a tv. The colors are unparalleled, and the brightness is outstanding. One the premier TV’s out. A gamers dream tv.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Powerboard issue on 83" S95F - Do NOT buy
on July 26, 2025
Posted by: HomeTheaterEnthusiast
[This review was collected as part of a promotion.] Do NOT buy the 83" variant of the S95F. The power board for this size has major issues causing the TV to restart in high brightness scenes.
My unit started having issues within 2 days and I thought I got a lemon. However, my replacement unit started having the same issue after 4 days. I returned the 2nd unit as well and replaced with 83" LG G5 and couldn't be happier. The G5 has been running flawlessly.
A quick reddit search will surface that Samsung OLED TVs have power board issues. There are hundreds of complaints online.
Its unfortunate since the picture quality is near perfect but Samsung QC issues are worse than a start up. Samsung, please improve your QC process.
Value
1
Response from Samsung USBy Samsung Specialist, July 28, 2025
HomeTheaterEnthusiast,
We’re sorry to hear that your experience with Samsung’s S95F TV has led to this level of disappointment. While we regret that we couldn’t meet your expectations this time, your feedback will be shared with our product teams for ongoing improvement.
Should you ever reconsider in the future, we’ll be here to assist in any way we can. You can always reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
We’re sorry to hear that your experience with Samsung’s S95F TV has led to this level of disappointment. While we regret that we couldn’t meet your expectations this time, your feedback will be shared with our product teams for ongoing improvement.
Should you ever reconsider in the future, we’ll be here to assist in any way we can. You can always reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung Sound bar Connection issues
on May 27, 2025
Posted by: Do1nny
Its extremely disappointing that I purchased the S95F and the Samsung Soundbar HW-QS700F and I constantly loose bluetooth connection issues. I keep having to connect. I can connect the TV and soundbar and it works but after powering off both TV and soundbar it looses the connection. Can you please fix this issue as I'm sure I am not the only one experiencing this fault.
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Specialist, May 27, 2025
Do1nny,
I'm sorry to hear you're experiencing connectivity issues when pairing your soundbar via Bluetooth. Please be aware that Bluetooth devices are typically used on demand and may not stay connected after the TV powers off. The TV will not automatically reconnect to the device - you’ll need to pair it again when needed.
Before using Bluetooth, please keep in mind the following:
1. Bluetooth devices and Wi-Fi Speaker Surround Setup cannot be used at the same time.
2. Compatibility issues may occur depending on the Bluetooth device.
3. Lip-sync (audio delay) errors can occur with certain Bluetooth setups.
4. The TV and Bluetooth device may disconnect if the distance between them is too great or if there are obstacles.
To help improve Bluetooth sound quality:
1. Confirm your TV's Sound Output is set to your Bluetooth speaker. Go to: Settings > All Settings > Sound > Sound Output > Bluetooth Speaker List, and select your paired device. If your device isn’t listed, try re-pairing or selecting “Scan” to refresh the list.
2. Place the Bluetooth speaker as close to the TV as possible, with no obstacles in between.
o Avoid placing your Wi-Fi router near the Bluetooth speaker, as this may interfere with the signal.
o For improved performance, we recommend using a 5GHz Wi-Fi band when available.
3. If you’re using an external device (e.g., cable box), check the device’s audio output settings. You may need to set the output to HDMI or Optical depending on your setup.
4. Also try rebooting the Soundbar and your TV, and checking for the latest firmware version on both devices.
If you’re still having trouble, we recommend trying a wired connection (HDMI or Optical) for improved reliability, stability, and overall performance.
Should you have any questions or need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
I'm sorry to hear you're experiencing connectivity issues when pairing your soundbar via Bluetooth. Please be aware that Bluetooth devices are typically used on demand and may not stay connected after the TV powers off. The TV will not automatically reconnect to the device - you’ll need to pair it again when needed.
Before using Bluetooth, please keep in mind the following:
1. Bluetooth devices and Wi-Fi Speaker Surround Setup cannot be used at the same time.
2. Compatibility issues may occur depending on the Bluetooth device.
3. Lip-sync (audio delay) errors can occur with certain Bluetooth setups.
4. The TV and Bluetooth device may disconnect if the distance between them is too great or if there are obstacles.
To help improve Bluetooth sound quality:
1. Confirm your TV's Sound Output is set to your Bluetooth speaker. Go to: Settings > All Settings > Sound > Sound Output > Bluetooth Speaker List, and select your paired device. If your device isn’t listed, try re-pairing or selecting “Scan” to refresh the list.
2. Place the Bluetooth speaker as close to the TV as possible, with no obstacles in between.
o Avoid placing your Wi-Fi router near the Bluetooth speaker, as this may interfere with the signal.
o For improved performance, we recommend using a 5GHz Wi-Fi band when available.
3. If you’re using an external device (e.g., cable box), check the device’s audio output settings. You may need to set the output to HDMI or Optical depending on your setup.
4. Also try rebooting the Soundbar and your TV, and checking for the latest firmware version on both devices.
If you’re still having trouble, we recommend trying a wired connection (HDMI or Optical) for improved reliability, stability, and overall performance.
Should you have any questions or need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US