Customer reviews from Samsung US
Samsung - 48 Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(335 Reviews)
Rating breakdown 335 reviews
5 Stars
271
4 Stars
40
3 Stars
7
2 Stars
12
1 Star
5
92%of customers recommend this product.
(
133 out of
144)
Customer Reviews for Samsung - 48 Class S90F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Love the picture
on November 24, 2025
Posted by: IchoseSamsung
[This review was collected as part of a promotion.] We hung this in our open space living and love how clear it is even watching from the side. Suprising the speakers are pretty decent even with out a sound bar.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome picture
on November 25, 2025
Posted by: Christopher
[This review was collected as part of a promotion.] Absolutely love the picture of this TV. The AI resolution upgrade is awesome and love all of the extra features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed With Flickering on a Brand New TV
on December 5, 2025
Posted by: HonestReviewer
[This review was collected as part of a promotion.] I purchased this TV with high expectations, but it started flickering on the left side of the screen the very first day. The vertical flickering is noticeable and makes it difficult to enjoy the picture. A new TV should not have this kind of issue immediately after setup. I expected a problem-free experience, so this has been very frustrating.
Value
2
Response from Samsung USBy Samsung Specialist, December 8, 2025
Hello,
It’s unfortunate to hear you’re having trouble with your S95F TV. To help us identify the cause and provide the most effective solution, please reach out so we can gather more information. You can contact us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
It’s unfortunate to hear you’re having trouble with your S95F TV. To help us identify the cause and provide the most effective solution, please reach out so we can gather more information. You can contact us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Challenging navigation, lost picture.
on December 5, 2025
Posted by: Fred Z 43
from Illinois
The picture was very good for the first 3 2eeks, then we lost picture and had only sound. Still waiting for Samsung Service.
While it worked, we had difficulty navigating the menu to select our default tab, DISH Network. With our 5+ year old Samsung QLED, we were able to go to our DISH input just by turning the TV on. Now, we have to go through several steps to get to DISH when we turn it on. This has been confusing for us and we wish that the TV would be on the last input we had selected before we turned it off.
While it worked, we had difficulty navigating the menu to select our default tab, DISH Network. With our 5+ year old Samsung QLED, we were able to go to our DISH input just by turning the TV on. Now, we have to go through several steps to get to DISH when we turn it on. This has been confusing for us and we wish that the TV would be on the last input we had selected before we turned it off.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Specialist, December 8, 2025
Fred Z 43,
Thank you for sharing your experience, and we truly appreciate your patience as you await your service appointment.
To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your S90F TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience, and we truly appreciate your patience as you await your service appointment.
To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your S90F TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture quality
on December 15, 2025
Posted by: sp405tv
[This review was collected as part of a promotion.] Great picture and looks. vibrant color and smart tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a very good TV
on December 20, 2025
Posted by: RabbitJ
[This review was collected as part of a promotion.] We have been wanting to upgrade for awhile, and boy are we glad we have. The picture looks fantastic no matter where you are in the. We have gone back and watched movies/series we have watched in the past just to enjoy them on the television. You will not be disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Picture
on December 23, 2025
Posted by: GreatViews72
[This review was collected as part of a promotion.] The colors on this TV are brilliant as if you are there in person. The remote for the TV is small and provides navigation through the many features of the device. The TV's menus are easy to navigate and allow for all type of video enjoyment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Stopped working
on January 5, 2026
Posted by: Jenny
from Hawaii Island
Stopped working. No picture. Power going but black screen. So sad. Happened on New Year's eve.
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Specialist, January 5, 2026
Jenny,
It’s unfortunate to hear about your experience with Samsung’s S90F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
It’s unfortunate to hear about your experience with Samsung’s S90F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US