Customer reviews from Samsung US
Samsung - 65 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(779 Reviews)
Rating breakdown 779 reviews
5 Stars
724
4 Stars
51
3 Stars
3
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
208 out of
214)
Customer Reviews for Samsung - 65 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Amazing screen
on April 5, 2026
Posted by: Coryander
from San jose, ca
[This review was collected as part of a promotion.] Wow what a screen and the colors, amazing smart tv, bright, wifi, refreshing and lot
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
QN990F first impressions.
on April 5, 2026
Posted by: DJY1
[This review was collected as part of a promotion.] The bad news: Power supply fan is loud (louder than my HVAC fan) and NEVER turns off, even after the TV has been off overnight (presumably faulty, needing repair).
The good news: Colors are vivid. Bright images.
The good news: Colors are vivid. Bright images.
Response from Samsung USBy Samsung Specialist, April 6, 2026
DJY1,
Thank you for bringing your concerns to our attention. Samsung TVs use high-speed switching circuits and advanced power components that may produce a faint humming sound, especially at certain brightness levels. This is a normal characteristic and not a sign of malfunction.
All of our TVs undergo strict quality control procedures to ensure performance and reliability. Please rest assured - the sound you've described is within expected operational behavior, and your TV is safe to use.
Please make sure Daily Board/Now Brief is disabled, as this uses motion detection or voice commands to show useful info like the weather and connected device status when the TV screen is off. To disable Daily Board, press the 123/Quick Settings button on your remote, go to Settings > All Settings > Advanced Features > Daily Board, then switch off any enabled options.
If you’d like further help with Daily Board, please reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for bringing your concerns to our attention. Samsung TVs use high-speed switching circuits and advanced power components that may produce a faint humming sound, especially at certain brightness levels. This is a normal characteristic and not a sign of malfunction.
All of our TVs undergo strict quality control procedures to ensure performance and reliability. Please rest assured - the sound you've described is within expected operational behavior, and your TV is safe to use.
Please make sure Daily Board/Now Brief is disabled, as this uses motion detection or voice commands to show useful info like the weather and connected device status when the TV screen is off. To disable Daily Board, press the 123/Quick Settings button on your remote, go to Settings > All Settings > Advanced Features > Daily Board, then switch off any enabled options.
If you’d like further help with Daily Board, please reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
I love this tv!!
on April 5, 2026
Posted by: Neasa04
from Lancaster texas
[This review was collected as part of a promotion.] The brightness is absolutely great!! And so is the contrast! I love this tv!! Seriously!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The best
on April 5, 2026
Posted by: Rob izzy
[This review was collected as part of a promotion.] This t v was amazing.I was shocked and very impressed
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent technology for being Samsung
on April 5, 2026
Posted by: Wildchld58
from Oklahoma City, Oklahoma
[This review was collected as part of a promotion.] My opinion on this series or model Samsung products is so far ahead of its own future that it out smarts itself sometimes .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All the top fetchers
on April 6, 2026
Posted by: Anonymous
from Sarasota FL
[This review was collected as part of a promotion.] The Dalevery was fast
TV is great
Brightness is good
Everything is great
TV is great
Brightness is good
Everything is great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV ever
on April 7, 2026
Posted by: RDI0981
[This review was collected as part of a promotion.] this TV is really really cool it is bright it is big it is voluminous color all the way around grade 2 I would definitely recommend this to people
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 8, 2026
Posted by: Luv2shop
from Grenada ms
[This review was collected as part of a promotion.] Hands down absolutely the best on the market. U will love this product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US