Customer reviews from Samsung US
Samsung - 85 Class QN80F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
81
4 Stars
9
3 Stars
6
2 Stars
0
1 Star
1
96%of customers recommend this product.
(
23 out of
24)
Customer Reviews for Samsung - 85 Class QN80F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
A nice visual experience
on March 28, 2025
Posted by: CJAltman
from Findlay
[This review was collected as part of a promotion.] Setting up this TV could not have been easier. Scan an on-screen QC code, then a few prompts on my phone, and the next thing I knew it was ready to go.
To be honest, I’m not sure how I feel about the phone set up method. Although very easy, I am a hands-on person and like to know what is being shared. It was easy and one nice result is, I now have a remote for the Samsung TV on my phone.
The remote – a self-charging remote that takes NO batteries…that is AWESOME! It also has a USB-C charge port.
The remote is much smaller than the remote from my previous remote (different manufacturer). If I had any complaint, and this is a small one, on my old remote I could create short cuts for all my streaming apps. If that is possibility with this remote, I have not found it yet. So that limits my shortcut buttons on this remote. Still, that is a very minor complaint.
The sound is very good for built in speakers, though I have not used built in speakers for years and will not use these. That is just a preference though, I like a surround sound system.
To be honest, I’m not sure how I feel about the phone set up method. Although very easy, I am a hands-on person and like to know what is being shared. It was easy and one nice result is, I now have a remote for the Samsung TV on my phone.
The remote – a self-charging remote that takes NO batteries…that is AWESOME! It also has a USB-C charge port.
The remote is much smaller than the remote from my previous remote (different manufacturer). If I had any complaint, and this is a small one, on my old remote I could create short cuts for all my streaming apps. If that is possibility with this remote, I have not found it yet. So that limits my shortcut buttons on this remote. Still, that is a very minor complaint.
The sound is very good for built in speakers, though I have not used built in speakers for years and will not use these. That is just a preference though, I like a surround sound system.
Picture quality is great. Nice contrast and good detail. It is much brighter than what I am used to, and I no longer have the glare from my room lights. I was always moving to try and counter the glare previously.
Fortunately, the manufacturer’s wall mount placement is the same as my old TV. Unfortunately, the mount itself needed a little modification (though, the mount issue has nothing to do with this TV). Just an fyi to check a mount before purchasing a new TV.
Overall, I am very impressed with this Samsung TV.
Overall, I am very impressed with this Samsung TV.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Crystal Clear and Bright Picture
on April 4, 2025
Posted by: lillykee
from Florissant
[This review was collected as part of a promotion.] Loving my new TV. It is a bit smaller than my old TV, yet the clear picture and bright screen makes all the difference. The NQ4 AI GEN 2 Processor makes the refresh rate high which makes games and action movies look really awesome. The Quantum Matrix Technology Core really brings out the contrast of color, and gives a bright picture, which helps when you have a glare on your screen.
Set up was a breeze. It was very simple, scanned the QR code and signed in with my Samsung account and it was done. I Set up all my apps and organized them on the screen. Easy, Easy, Easy! There are plenty of HDMI ports.
I love the new compact remote that has a usb c port. It is light and feels great for arthritic hands.
The tv has Dolby Atmos. The sound quality is just normal, nothing exceptional. That's ok with me as I use a sound bar normally.
The tv has an option to have an info screen, with widgets, come on when it senses someone walk by. It is nice to see the time and weather, even though the tv isn't on. You can organize the widgets on that screen.
The tv is heavier than I expected but manageable.
Overall this is an awesome tv. Very happy with it.
Set up was a breeze. It was very simple, scanned the QR code and signed in with my Samsung account and it was done. I Set up all my apps and organized them on the screen. Easy, Easy, Easy! There are plenty of HDMI ports.
I love the new compact remote that has a usb c port. It is light and feels great for arthritic hands.
The tv has Dolby Atmos. The sound quality is just normal, nothing exceptional. That's ok with me as I use a sound bar normally.
The tv has an option to have an info screen, with widgets, come on when it senses someone walk by. It is nice to see the time and weather, even though the tv isn't on. You can organize the widgets on that screen.
The tv is heavier than I expected but manageable.
Overall this is an awesome tv. Very happy with it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Excellent
on April 8, 2025
Posted by: daveo8
from Brighton
[This review was collected as part of a promotion.] I couldn’t be happier with this TV. Unboxing was easy with clear instructions. The setup was easy by scanning the QR code on the TV then following the directions on my phone. to get everything up and running within minutes.
The Neo QLED display is stunning. The colors are vibrant, with deep blacks and bright highlights that make the picture look great. The AI upscaling seems to work well with lower resolution media and the motion is smooth when watching fast moving content. The tv easily connected to my Alexa voice assistant and makes operating it via voice very easy. The tv learns your room and makes the necessary adjustments for sound quality which nice. The Dolby Atmos sounds good in my space. There is an option to have an info screen come on when it senses someone walk by which will show nice artwork and other information such as time and weather.
Overall this was an excellent choice and I am very satisfied.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Best tv ever
on April 8, 2025
Posted by: Milkislost11
[This review was collected as part of a promotion.] One of the greatest tvs I've ever owned the picture is flawless the whole tv is a experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
55" Class Samsung Neo QLED 4K QN80F Vision Al
on April 9, 2025
Posted by: 1Thaddeus
from Pinckney
[This review was collected as part of a promotion.] 55" Class Samsung Neo QLED 4K QN80F Vision Al Smart TV:
Setup was very straightforward. Everything goes through their Samsung Smart Things so if you don't have an account already, get that app installed and set up before you start. I was very disappointed to find out the "Art Store" feature that lets your idle screen/screensaver to look like a piece of art from the gallery is a paid monthly subscription. I had been looking forward to that.
The QLED picture quality is crisp, the color and brightness is a major upgrade from the ULED I had been using.
The Dolby sound is strong, I haven't felt any need to add a soundbar or any additional speakers. AI upscaling brings even older shows and movies up to amazing picture quality.
The smart features integrated seemlessly into my smart house set up. It utilizes the Samsung Smart things app but is fully compatible with Alexa. It also allows mirroring to other Samsung devices, so I can watch everything on a separate screen on the refrigerator while prepping meals or drinks with the show going in the other room. Turning TV on/off, open apps, search, pause and many other features all voice operated through the smart features
I wish the glare reduction was more effective but it is still better than the previous TV I had mounted in the same spot..
There are a few games you can play through the TV, it worked well but I haven't had a chance to explore how many games are available.
There is supposed to be an AI language translation feature that will translate in real time whatever you are watching but I have not been able to figure out how to get that feature activated or use it properly.
So far, one month in, I am very happy with this TV upgrade for features, picture quality and brightness.
Setup was very straightforward. Everything goes through their Samsung Smart Things so if you don't have an account already, get that app installed and set up before you start. I was very disappointed to find out the "Art Store" feature that lets your idle screen/screensaver to look like a piece of art from the gallery is a paid monthly subscription. I had been looking forward to that.
The QLED picture quality is crisp, the color and brightness is a major upgrade from the ULED I had been using.
The Dolby sound is strong, I haven't felt any need to add a soundbar or any additional speakers. AI upscaling brings even older shows and movies up to amazing picture quality.
The smart features integrated seemlessly into my smart house set up. It utilizes the Samsung Smart things app but is fully compatible with Alexa. It also allows mirroring to other Samsung devices, so I can watch everything on a separate screen on the refrigerator while prepping meals or drinks with the show going in the other room. Turning TV on/off, open apps, search, pause and many other features all voice operated through the smart features
I wish the glare reduction was more effective but it is still better than the previous TV I had mounted in the same spot..
There are a few games you can play through the TV, it worked well but I haven't had a chance to explore how many games are available.
There is supposed to be an AI language translation feature that will translate in real time whatever you are watching but I have not been able to figure out how to get that feature activated or use it properly.
So far, one month in, I am very happy with this TV upgrade for features, picture quality and brightness.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
3D QuizMaster
on April 9, 2025
Posted by: JayBoy
[This review was collected as part of a promotion.] Love how it looks on the wall. Just don't over do it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Entertainment Experience
on April 11, 2025
Posted by: AmistadHarlemNY
from New York
[This review was collected as part of a promotion.] My new Samsung TV has completely transformed my bedroom entertainment experience. The picture quality is absolutely breathtaking—thanks in large part to the NQ4 AI Gen 2 Processor, which upscales content with remarkable clarity and detail. Even older shows look noticeably sharper and more vibrant. I’m amazed by how this feature upgrades the quality of older movies and shows
The Quantum Matrix Technology Core really makes a difference in how precise and dynamic the visuals are. The contrast is stunning, with deep blacks and crisp highlights that pop, even in low light conditions. It feels like I’m watching scenes unfold in real life.
The Dolby Atmos sound is another standout. I can definitely hear the immersive impact—it creates a spacious, surround-sound-like experience that makes movies and shows much more engaging, even without an external sound system.
The Motion Xcelerator 144Hz feature is a game-changer for both fast-paced action scenes and gaming. Everything moves so smoothly without any noticeable blur, and it’s made sports and gameplay incredibly fun to watch and experience.
The Art Store feature, is such a unique touch. When I’m not watching anything, the TV blends in as a piece of art, rotating through curated visuals that elevate the room’s vibe.
Overall, this TV is sleek, smart, and responsive. The built-in apps and streaming capabilities work flawlessly, and the interface is intuitive. A fantastic upgrade that brings high-end features into the comfort of my bedroom—I enjoy it every single day!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great love it
on April 14, 2025
Posted by: Litopr67
[This review was collected as part of a promotion.] Personally home movie and channel and app and everything
Value
5
Written by a customer while visiting Samsung US