Customer reviews from Samsung US
Samsung - 75 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(332 Reviews)
Rating breakdown 332 reviews
5 Stars
310
4 Stars
21
3 Stars
0
2 Stars
0
1 Star
1
89%of customers recommend this product.
(
8 out of
9)
Customer Reviews for Samsung - 75 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Perfect for movie night or watching the games.
on May 16, 2025
Posted by: Roger93
[This review was collected as part of a promotion.] My wife loves the detail on ESPN when she watches kentucky play.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Call this TV the Mesmerizer Hypnotize 2.0
on December 29, 2025
Posted by: LyrixMoon
[This review was collected as part of a promotion.] When this TV is on no one bothers me. Best investment thus far. Now to Techie, on you guys. This limited native 8k content AI powered 4K brings the best picture. 10/10 I definitely recommend. This is the true version of "you get what you pay for". Im talking with or without glasses this picture is clear as the looking glass. The top two features as a customer are and I'd like to think you'll agree are:
1. Anti-glare screen: Giving it a light diffusing microscopic texture and reflection.
2. AI- Integration: This feature gives the best option for smart personalized focused on tech intelligence. Giving access to personlized content interactions such as asking questions, get recommendations and a special button for voice commands. Not to mention the partnership with other artificial intelligence services.
Samsung did their big one with this!!! I must say this was and still is a genius move making eye strain a thing of the past. 10/10 I definitely recommend.
1. Anti-glare screen: Giving it a light diffusing microscopic texture and reflection.
2. AI- Integration: This feature gives the best option for smart personalized focused on tech intelligence. Giving access to personlized content interactions such as asking questions, get recommendations and a special button for voice commands. Not to mention the partnership with other artificial intelligence services.
Samsung did their big one with this!!! I must say this was and still is a genius move making eye strain a thing of the past. 10/10 I definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Set!
on May 8, 2025
Posted by: Thekaluminaty
[This review was collected as part of a promotion.] Best graphics seamless I really enjoyed this TV especially with the color and sound and smooth continuous play
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
NOT WORTH THE PRICE!
on November 6, 2025
Posted by: Bryant
The main issue, as many users and reviewers have noted, centers on motion handling. Despite having a 120Hz refresh rate panel and features like "AI Motion Enhancer Pro," the TV suffers from a "decent" at best response time with noticeable blur behind fast-moving objects.
For sports enthusiasts, this is a major drawback. Fast action, like a football being thrown or a soccer ball moving across the field, can result in a blurry picture and a "dirty screen effect" towards the center of the screen, where the image uniformity is less than perfect. This is particularly frustrating for a TV that is marketed as "great for watching sports" in a bright room. While its high brightness and anti-glare screen are excellent for daytime viewing, they don't fix the underlying motion blur that can make the game a less-than-immersive experience.
Moreover, if you're streaming sports from a low-bitrate source (which is common for many cable and streaming services), the TV's processing can struggle to smooth out pixelization and macroblocking artifacts, leading to a muddled image that is far from the crystal-clear 8K experience you paid for.
The Samsung 75" Class Neo QLED 8K QN990F is a TV of contradictions. It offers stunning brightness, vibrant colors, and incredible sharpness for static or slow-moving 8K/4K content. However, its core weakness lies in motion handling for fast action. For a television with a price tag in the multi-thousands, these performance issues during everyday activities like watching sports are simply unacceptable. Until native 8K content is widely available and the motion processing is perfected, this TV feels like an expensive glimpse into the future that hasn't quite arrived. I will add that its simply criminal that we cannot view these TVs in real time under streaming platform we use regularly. Had I seen these issues in store my decision would have been quite different. Lastly, I have a 4 year old Samsung OLED panel and the experience I have watching sports is similar. You could also argue that in some cases the experience is better on the older panel. I will leave with this. Be carful buying this TV!!!!
For sports enthusiasts, this is a major drawback. Fast action, like a football being thrown or a soccer ball moving across the field, can result in a blurry picture and a "dirty screen effect" towards the center of the screen, where the image uniformity is less than perfect. This is particularly frustrating for a TV that is marketed as "great for watching sports" in a bright room. While its high brightness and anti-glare screen are excellent for daytime viewing, they don't fix the underlying motion blur that can make the game a less-than-immersive experience.
Moreover, if you're streaming sports from a low-bitrate source (which is common for many cable and streaming services), the TV's processing can struggle to smooth out pixelization and macroblocking artifacts, leading to a muddled image that is far from the crystal-clear 8K experience you paid for.
The Samsung 75" Class Neo QLED 8K QN990F is a TV of contradictions. It offers stunning brightness, vibrant colors, and incredible sharpness for static or slow-moving 8K/4K content. However, its core weakness lies in motion handling for fast action. For a television with a price tag in the multi-thousands, these performance issues during everyday activities like watching sports are simply unacceptable. Until native 8K content is widely available and the motion processing is perfected, this TV feels like an expensive glimpse into the future that hasn't quite arrived. I will add that its simply criminal that we cannot view these TVs in real time under streaming platform we use regularly. Had I seen these issues in store my decision would have been quite different. Lastly, I have a 4 year old Samsung OLED panel and the experience I have watching sports is similar. You could also argue that in some cases the experience is better on the older panel. I will leave with this. Be carful buying this TV!!!!
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy Samsung Specialist, November 7, 2025
Bryant,
Thank you for your feedback on the Samsung QN990F TV and your experience when watching fast-motion content. If the picture appears blurry or unnatural during high-speed scenes, there are several settings you can adjust to improve motion clarity.
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
You may also want to enable AI Mode, which automatically adapts picture settings based on your content, room lighting, and usage patterns. Go to: Settings > All Settings > Advanced Features > AI Mode Settings
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
While native 8K content is still emerging, it continues to grow across platforms like YouTube and Vimeo—especially in categories such as nature, travel, and cinematography.
That said, your TV is designed to elevate all types of content. Samsung’s advanced NQ8 AI Gen3 Processor uses AI-powered deep learning to upscale lower-resolution content into breathtaking 8K. With 33 million pixels and multi-layer neural networks working frame by frame, your TV enhances detail, sharpness, and realism—even if the source isn’t 8K.
To maximize your 8K viewing experience:
• Use HDMI connections for external devices such as streaming boxes and Blu-ray players
• Play high-bitrate 4K content, which offers the best upscaling results on an 8K panel
• Explore YouTube’s growing 8K library, searchable directly from your TV’s app
If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for your feedback on the Samsung QN990F TV and your experience when watching fast-motion content. If the picture appears blurry or unnatural during high-speed scenes, there are several settings you can adjust to improve motion clarity.
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
You may also want to enable AI Mode, which automatically adapts picture settings based on your content, room lighting, and usage patterns. Go to: Settings > All Settings > Advanced Features > AI Mode Settings
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
While native 8K content is still emerging, it continues to grow across platforms like YouTube and Vimeo—especially in categories such as nature, travel, and cinematography.
That said, your TV is designed to elevate all types of content. Samsung’s advanced NQ8 AI Gen3 Processor uses AI-powered deep learning to upscale lower-resolution content into breathtaking 8K. With 33 million pixels and multi-layer neural networks working frame by frame, your TV enhances detail, sharpness, and realism—even if the source isn’t 8K.
To maximize your 8K viewing experience:
• Use HDMI connections for external devices such as streaming boxes and Blu-ray players
• Play high-bitrate 4K content, which offers the best upscaling results on an 8K panel
• Explore YouTube’s growing 8K library, searchable directly from your TV’s app
If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture
on May 8, 2025
Posted by: Tv2queen
[This review was collected as part of a promotion.] Great picture sounds and graphics use to play games and watch TV.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Out of this world
on May 8, 2025
Posted by: Mommax3
[This review was collected as part of a promotion.] I will never go back to any other TV ever. Samsung is now my one and only TV brand after buying this TV. I will never change. Don't try to save a few pennies and go with the other guys, buy this TV and you will get your money worths plus some I promise
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing, can't live without!
on May 14, 2025
Posted by: MattGWorc
[This review was collected as part of a promotion.] This TV makes everything look so real, all my favorite shows almost look fake! Which absolutely shocked me and almost ruined my experience of the shows due to the fact it's so clear and crisp you can tell it's being filmed It's like you're actually there!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a good tv
on June 18, 2025
Posted by: Tvlover1699
[This review was collected as part of a promotion.] I use the Samsung TV - for streaming, gaming, movies, sports, work, school and more. I love this product and couldn't recommend it more.
Value
4
Written by a customer while visiting Samsung US