Customer reviews from Samsung US
Samsung - 75 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(1,126 Reviews)
Rating breakdown 1,126 reviews
5 Stars
1,025
4 Stars
88
3 Stars
8
2 Stars
2
1 Star
3
98%of customers recommend this product.
(
357 out of
366)
Customer Reviews for Samsung - 75 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Must Buy!!
on September 2, 2026
Posted by: TRasta
from Richmond Virginia
[This review was collected as part of a promotion.] The Perfect Television!! Excellent performance and the picture is amazing. Very vibrant and the contrast is right on point with rich darks and not a pixel missing!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 31, 2026
Posted by: Luv2shop
[This review was collected as part of a promotion.] this TV is magnificent it's wonderful for the children and the grandchildren and we all have movie night which is great on this new TV
Written by a customer while visiting Samsung US
Customer Rating
5
Nice
on August 31, 2026
Posted by: Nicke
[This review was collected as part of a promotion.] Nice my son will love he is in the 8th and play alot of sports and doing very well in school and a hard worker.
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV resolution i have seen yet by Samsung tv's
on August 29, 2026
Posted by: Dwdaplug
from Redding
[This review was collected as part of a promotion.] the TV has really good TV resolution there's no lag it has lots of apps it needs a better TV remote there's lag between the TV remote and the TV
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features
on August 29, 2026
Posted by: Angel2cabral
[This review was collected as part of a promotion.] The brightness honestly is very good it makes the contrast and resolution both pop, as well as that the responsiveness is great, the soundstage and how i cannot hear it from fsr away if needed.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture
on August 28, 2026
Posted by: sjones
[This review was collected as part of a promotion.] Easy to set up. Picture is amazing. Sounds great.it was definitely an investment but well worth the cost.
Written by a customer while visiting Samsung US
Customer Rating
5
$amsung is a No🧠er (Samsung is a NOBRAINER)
on August 27, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I’ve been a Samsung guy for a long time and honestly, I’ve got Samsung products everywhere 😂 I have an 85-inch Samsung TV, my regular Samsung phone, and a Samsung Galaxy Z Flip6 that I use as my second work phone. What I really love about Samsung TVs is the responsiveness, brightness, contrast, how well they upscale everything I watch, and the uniformity of the picture. The picture quality is just incredible, especially on a big screen, and Samsung has always been a brand I trust for quality and innovation. I use my Samsung products every single day, so winning another Samsung TV would honestly be awesome and would definitely have a good home with someone who already loves the brand! And this is just to name a few, I trust my entire family and personal life to this brand and character of Samsung's Integrity.📺🔥 #Samsung #SamsungTV #SamsungFan #SamsungFamily #GalaxyZFlip6
Written by a customer while visiting Samsung US
Customer Rating
1
Large BLACK LINE on the screen
on August 23, 2026
Posted by: NowBuyOnlyLG
[This review was collected as part of a promotion.] This TV is horrible. There is a large black line on the screen. It ruins any enjoyment from buying this over-priced defective TV. Look online and you will read what I wish I knew before buying this, as the black line is not uncommon. I just bought a huge LG TV for another room and love it. I will be only buying LG for my remaining rooms.
Response from Samsung USBy Samsung Pro, August 24, 2026
Hello,
Thank you for choosing Samsung’s QN990F TV. Black bars may appear depending on the original format of the content you’re viewing:
• Black bars on the sides are common when HD channels display upscaled SD (4:3) content
• Black bars on the top and bottom occur when watching films shot in wider aspect ratios than your TV supports
To adjust how content is displayed, you can try changing the picture size settings on your external device or on the TV itself: Home > top directional key > Settings > All Settings > Picture > Picture Size
Please note: Not all content can be stretched or zoomed without distorting the image.
If your TV is displaying lines on the screen unrelated to content aspect ratios, we recommend the following steps to help isolate the issue:
1. Check all input cable connections for any external devices (e.g., HDMI, streaming boxes, Blu-ray players)
2. Switch channels or inputs to see if the issue appears across all sources
3. Run a Picture Test to check for panel-related issues: Settings > Support > Device Care > Self Diagnosis > Picture Test
4. Perform a cold boot by holding the power button on your remote for about 10 seconds
5. Ensure your TV has the latest software installed: Settings > Support > Software Update
If the issue continues after these steps, the TV may require service. For further assistance, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Pro
Thank you for choosing Samsung’s QN990F TV. Black bars may appear depending on the original format of the content you’re viewing:
• Black bars on the sides are common when HD channels display upscaled SD (4:3) content
• Black bars on the top and bottom occur when watching films shot in wider aspect ratios than your TV supports
To adjust how content is displayed, you can try changing the picture size settings on your external device or on the TV itself: Home > top directional key > Settings > All Settings > Picture > Picture Size
Please note: Not all content can be stretched or zoomed without distorting the image.
If your TV is displaying lines on the screen unrelated to content aspect ratios, we recommend the following steps to help isolate the issue:
1. Check all input cable connections for any external devices (e.g., HDMI, streaming boxes, Blu-ray players)
2. Switch channels or inputs to see if the issue appears across all sources
3. Run a Picture Test to check for panel-related issues: Settings > Support > Device Care > Self Diagnosis > Picture Test
4. Perform a cold boot by holding the power button on your remote for about 10 seconds
5. Ensure your TV has the latest software installed: Settings > Support > Software Update
If the issue continues after these steps, the TV may require service. For further assistance, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US