Customer reviews from Samsung US
Samsung - 75 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(864 Reviews)
Rating breakdown 864 reviews
5 Stars
803
4 Stars
54
3 Stars
5
2 Stars
1
1 Star
1
97%of customers recommend this product.
(
241 out of
248)
Customer Reviews for Samsung - 75 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
2
Wireless One connect box is it's achiles heel
on May 4, 2026
Posted by: Sanand
from Wa
Avoid buying this tv .
There are two boxes, one wired power for tv
And one wireless peripheral box called the one connect wireless box.
There are two boxes, one wired power for tv
And one wireless peripheral box called the one connect wireless box.
The wireless one connect box is your sound/streaming.
Unfortunately it. Drops connection intermittently leading to poor experience.
I even paired it with a new Samsung 990f sound system hoping it will be more consistent than my 6 yr old bose lifestyle 650.
Imagine you are watching latest movie with friends and suddenly it stops streaming and drops the sound.
Unfortunately it. Drops connection intermittently leading to poor experience.
I even paired it with a new Samsung 990f sound system hoping it will be more consistent than my 6 yr old bose lifestyle 650.
Imagine you are watching latest movie with friends and suddenly it stops streaming and drops the sound.
This is 2026. You can't be failing at connecting peripherals.
The only way this tv makes sense is use the inbuilt app and tv speakers.
There is no way to make the one connect box connect wired to the tv box.
There is no way to make the one connect box connect wired to the tv box.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, May 4, 2026
Sanand,
Thank you for sharing your experience with your QN990F TV and Wireless One Connect. If you're seeing a message that says "Wireless One Connect is disconnected" while watching content from an external source (such as a set-top box, game console, or antenna), this typically means the TV has lost its wireless connection to the Wireless One Connect Box.
To resolve this issue, please try the following steps:
1. Check that the Wireless One Connect Box is powered on. If it’s turned off, power it back on. Once powered, the TV should automatically reconnect when the signal is strong enough.
2. If the unit is powered on but still disconnected, you may need to adjust the alignment:
o Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Adjust
o Carefully adjust the Wireless One Connect Box’s position until the antenna icon turns blue, which indicates a strong signal and a successful connection.
If the issue continues after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat with an agent and additional support resources are also available on the Samsung website under the ‘Support’ section.
~ Samsung Specialist
Thank you for sharing your experience with your QN990F TV and Wireless One Connect. If you're seeing a message that says "Wireless One Connect is disconnected" while watching content from an external source (such as a set-top box, game console, or antenna), this typically means the TV has lost its wireless connection to the Wireless One Connect Box.
To resolve this issue, please try the following steps:
1. Check that the Wireless One Connect Box is powered on. If it’s turned off, power it back on. Once powered, the TV should automatically reconnect when the signal is strong enough.
2. If the unit is powered on but still disconnected, you may need to adjust the alignment:
o Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Adjust
o Carefully adjust the Wireless One Connect Box’s position until the antenna icon turns blue, which indicates a strong signal and a successful connection.
If the issue continues after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat with an agent and additional support resources are also available on the Samsung website under the ‘Support’ section.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Best you can get
on May 5, 2026
Posted by: Powerbvbv
from Virginia
[This review was collected as part of a promotion.] Most crisp and bight TV ever. Easy connectivity, by far the best resolution, great refresh rate with nice contrast vivid colors.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mr
on May 5, 2026
Posted by: Brendon
from Zimbabwe
[This review was collected as part of a promotion.] Best God it is the best like to hear that I ever used I like people eating and also I also they say is in the quality of I also admire the size
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional resolution!
on May 5, 2026
Posted by: Zsolt
[This review was collected as part of a promotion.] Exceptional resolution and when used with Samsung soundbar 990H, it's a different world!
Written by a customer while visiting Samsung US
Customer Rating
5
Yeah, It’s "That" Kind of TV
on May 5, 2026
Posted by: DARKDEV1LJIM
from Sacramento California
[This review was collected as part of a promotion.] First Impressions: Yeah, It’s "That" Kind of TV
I’ll be honest, when I first powered on the Samsung 98" Neo QLED 8K QN990F, I kind of just stood there for a second. You know that moment when something actually lives up to the hype? That was it. The screen is massive, almost wall-to-wall and yet it doesn’t feel overwhelming. Instead, it pulls you in. It’s less like watching TV and more like stepping into the scene itself, which sounds dramatic, but honestly, it’s true.
Picture Quality That Feels… Alive
Here’s the thing. 8K sounds impressive on paper, but what really matters is how it looks in real life. And wow! This TV delivers. Colors feel rich without being overdone, blacks are deep and clean, and the brightness? It handles everything from dark movie scenes to bright sports broadcasts without breaking a sweat. Even older content looks sharper thanks to the AI upscaling. I threw on a random streaming show just to test it, and suddenly it looked way better than it had any right to. It’s like the TV quietly fixes things in the background, no fuss, no weird artifacts, just better visuals.
Sound That Actually Matches the Screen
Now, usually with TVs this thin, you expect to need a soundbar right away. But surprisingly, the built-in audio holds its own. The Object Tracking Sound feature makes it feel like sound is moving with the action on screen. A car drives from left to right, you hear it move. It’s subtle, but it adds a layer of realism that you don’t notice until it’s there. That said, if you’re a full-on home theater person, you might still add extra speakers. But for everyday use? It’s more than solid.
Smart Features That Don’t Feel Clunky
You know how some smart TVs feel like they’re trying too hard? This one doesn’t. The interface is smooth, quick, and actually intuitive. Apps load fast, switching between inputs is easy, and the Vision AI features quietly improve things without getting in your way. Also, small detail "but it matters" the remote is simple. No clutter, no confusion. It just works.
Design. Clean, Minimal, Almost Disappears
Even though it’s a 98-inch screen, the design is surprisingly sleek. The bezels are super thin, and the overall look is clean and modern. It doesn’t scream for attention when it’s off, but when it’s on… yeah, it steals the show. It kind of reminds me of how high-end smartphones evolved, less about buttons and bulk, more about the experience.
So, Is It Worth It?
Here’s where I land. This TV isn’t just about size or specs. It’s about experience. Whether you’re watching movies, gaming, or even just streaming casually, everything feels elevated. And not in a complicated way. Just… better. Smoother. More immersive.
Could you live without it? Sure. But once you’ve seen it in action, that’s a tough sell.
Final Thought
If you’re looking for a TV that genuinely feels like a step forward (not just a slight upgrade) this is it. It blends cutting-edge tech with real-world usability in a way that’s rare. And honestly, that’s what makes it stand out.
If you’re looking for a TV that genuinely feels like a step forward (not just a slight upgrade) this is it. It blends cutting-edge tech with real-world usability in a way that’s rare. And honestly, that’s what makes it stand out.
So here’s my question. Once you experience something this immersive at home, does regular TV even feel the same anymore?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its nice
on May 5, 2026
Posted by: Phill
[This review was collected as part of a promotion.] It's nice the brightness ain't too crazy its nice contrast is good immersion only when the lights off in the dark
Resolution is good soundstage could be better
Resolution is good soundstage could be better
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Response from Samsung USBy Samsung Specialist, May 6, 2026
Thanks for your review. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Specialist
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Very good and amazing TV
on May 5, 2026
Posted by: Badsha khan
[This review was collected as part of a promotion.] It is ready reliable creativity with a new technology you can't even think about going on with it
Written by a customer while visiting Samsung US
Customer Rating
5
GREATED TV OF ALL TIME??
on May 6, 2026
Posted by: Kimshoppin
from Lowell MA
[This review was collected as part of a promotion.] holy smokes this is like one of the best TVs I've ever had in my life text to your phone so easily it's so bright it's has like the highest refresh rate the resolution is just like out of this world you can see all the colors all the contrast it just like so good oh my the resolution is just like out of this world you can see all the colors all the contrast is just like so good oh my God I would buy again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US