Customer reviews from Samsung US
Samsung - 75 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
53
4 Stars
9
3 Stars
3
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
26 out of
26)
Customer Reviews for Samsung - 75 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Amazing product
on May 21, 2025
Posted by: Fleezy
[This review was collected as part of a promotion.] TV is bright, good quality and functions real well with the remote no lag at all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture quality.
on May 29, 2025
Posted by: Randy
The picture quality exceeds anything we have seen before.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv for the price
on July 4, 2025
Posted by: Bigmike
[This review was collected as part of a promotion.] Bought two of them, one for me and one for junior; we both like them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Wall mount and buffering problems
on May 6, 2025
Posted by: Wontacceptmynickname
[This review was collected as part of a promotion.] I purchased the 2025 Class Neo QLED 4k QN90F. Beautiful picture. But the mounting holes are at the bottom of the set rather than in the mid section so my current wall mount places the TV higher than the space available. This is not mentioned in the specs. Samsung has yet to answer my request for wall mount information. The second issue is the buffering. If I rewind 4 or 5 frames, it takes 10 seconds + before the show continues. The response that it is on my end, my equipment is unfounded. I have all the necessary equipment, ethernet, router, etc., that is blamed. The TV I replaced had no buffering problems.
Value
3
Response from Samsung USBy Samsung Specialist, May 6, 2025
Hello there,
Thank you for sharing your experience with your QN90F TV. Please note that the Installation and Unpacking Guide included in-box with your TV provides you with these specific wall mounting/installation dimensions you're looking for.
You can also view & download it from our site here: https://downloadcenter.samsung.com/content/EM/202502/20250222034302001/BN68-20977A-00_IG_QN90D%20QN90F%2043-85inch_ZA_Eng_241224.0.pdf
For quick reference of the included/above guide - the 55" QN90F utilizes a VESA pattern of 200mm x 200mm. The distance from the top VESA holes to the top of the TV is 9.4". The distance from the bottom VESA holes to the bottom of the TV is 10.5".
Buffering during streaming is typically related to internet speed or signal strength. This can happen when your connection isn’t able to deliver data quickly enough for smooth playback.
We recommend the following steps to help improve streaming performance:
1. Use a 5GHz Wi-Fi connection, if available
2. Try a wired LAN connection for more stability
3. Reposition your router to minimize obstacles between it and the TV
4. Make sure your TV is running the latest firmware (Settings > Support > Software Update)
5. Run Device Care to optimize performance: Home > left directional key > Settings > Support > Device Care > Start Device Care
If buffering continues, you may want to contact your internet service provider to check your current speed or explore upgrade options.
If we can assist further, please call us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Thank you for sharing your experience with your QN90F TV. Please note that the Installation and Unpacking Guide included in-box with your TV provides you with these specific wall mounting/installation dimensions you're looking for.
You can also view & download it from our site here: https://downloadcenter.samsung.com/content/EM/202502/20250222034302001/BN68-20977A-00_IG_QN90D%20QN90F%2043-85inch_ZA_Eng_241224.0.pdf
For quick reference of the included/above guide - the 55" QN90F utilizes a VESA pattern of 200mm x 200mm. The distance from the top VESA holes to the top of the TV is 9.4". The distance from the bottom VESA holes to the bottom of the TV is 10.5".
Buffering during streaming is typically related to internet speed or signal strength. This can happen when your connection isn’t able to deliver data quickly enough for smooth playback.
We recommend the following steps to help improve streaming performance:
1. Use a 5GHz Wi-Fi connection, if available
2. Try a wired LAN connection for more stability
3. Reposition your router to minimize obstacles between it and the TV
4. Make sure your TV is running the latest firmware (Settings > Support > Software Update)
5. Run Device Care to optimize performance: Home > left directional key > Settings > Support > Device Care > Start Device Care
If buffering continues, you may want to contact your internet service provider to check your current speed or explore upgrade options.
If we can assist further, please call us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Remote sucks
on May 31, 2025
Posted by: Racerx9107
[This review was collected as part of a promotion.] This television is not very user friendly and the remote is awful!
Value
3
Response from Samsung USBy Samsung Specialist, June 2, 2025
Racerx9107,
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your QN90F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your QN90F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome picture
on July 5, 2025
Posted by: Ylisha
[This review was collected as part of a promotion.] The AI upscaling does a wonderful job and makes the picture lifelike. I am amazed by the clarity and detail this TV has. My TV shows and movies are much more enjoyable to watch with this TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a very nice TV
on May 10, 2025
Posted by: GonzoJoe
[This review was collected as part of a promotion.] I am very pleased with this TV. It has a great picture along with sound. Also easy set up.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture and functionality!
on July 20, 2025
Posted by: msanabi
[This review was collected as part of a promotion.] This is my first Samsung TV and I love it! The luxuries quality is fabulous, with no light reflection. I love the functionality of how it integrated with all of my peripheral players enabling me to just use the one remote control for everything.
I have had the TV for two weeks and I am loving it.
I have had the TV for two weeks and I am loving it.
Value
5
Written by a customer while visiting Samsung US