Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(867 Reviews)
Rating breakdown 867 reviews
5 Stars
710
4 Stars
107
3 Stars
29
2 Stars
9
1 Star
12
95%of customers recommend this product.
(
406 out of
429)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Disregard the hype, Genuinely good television.
on October 13, 2025
Posted by: theBIGcat
[This review was collected as part of a promotion.] This model replaces my 2019 65 inch LG oled. The Neo QLED technology and anti reflection coating really make this an exceptional television. For the Samsung technology and price paid, have made this the best no-brainer purchase in recent memory.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
do not purchase
on October 13, 2025
Posted by: reillytv
[This review was collected as part of a promotion.] tv turns on by itself
not worth the money
buy a different brand
not worth the money
buy a different brand
Value
1
Response from Samsung USBy Samsung Brand Ambassador, October 13, 2025
reillytv,
Thanks for sharing your experience. If your TV is powering on by itself, there are a few settings and external triggers to review:
1. Power On with Mobile – Your TV may be connected to the SmartThings app or other networked devices. To stop wake signals, turn this feature off: Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile = Off
2. Check for Active Timers – Go to Settings > All Settings > General & Privacy > System Manager > Time > Timer Settings, then disable any On Timers or Sleep Timers
3. Anynet+ (HDMI-CEC) – If your TV is connected to external HDMI devices, one of them may be triggering power-on behavior. To disable this feature: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off
4. Software Update – Make sure your TV is up to date: Settings > Support > Software Update > Update Now
If you’ve ruled out all the above and your TV still powers on unexpectedly, try unplugging it for 30 seconds. Should the issue continue, please call Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Pro
Thanks for sharing your experience. If your TV is powering on by itself, there are a few settings and external triggers to review:
1. Power On with Mobile – Your TV may be connected to the SmartThings app or other networked devices. To stop wake signals, turn this feature off: Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile = Off
2. Check for Active Timers – Go to Settings > All Settings > General & Privacy > System Manager > Time > Timer Settings, then disable any On Timers or Sleep Timers
3. Anynet+ (HDMI-CEC) – If your TV is connected to external HDMI devices, one of them may be triggering power-on behavior. To disable this feature: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off
4. Software Update – Make sure your TV is up to date: Settings > Support > Software Update > Update Now
If you’ve ruled out all the above and your TV still powers on unexpectedly, try unplugging it for 30 seconds. Should the issue continue, please call Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
3
This product is grainy at times a
on October 13, 2025
Posted by: Buck123
[This review was collected as part of a promotion.] All above tv has a slow refresh rate can't keep up with fast action
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 13, 2025
Buck123,
We’re sorry to hear about the picture issues on your Samsung QN90F TV. This can sometimes happen due to video compression - especially with fast-moving content like sports or action scenes.
Here are a few quick steps to try:
1. Unplug and reconnect power and HDMI cables
2. Use a certified 4K HDMI cable if your external device supports UHD
3. Check your internet connection if streaming - restart your router if needed
4. Review video output settings on your external device to ensure compatibility
Also, please make sure your TV is running the latest firmware: Settings > Support > Software Update > Update Now
If the issue continues, feel free to reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Pro
We’re sorry to hear about the picture issues on your Samsung QN90F TV. This can sometimes happen due to video compression - especially with fast-moving content like sports or action scenes.
Here are a few quick steps to try:
1. Unplug and reconnect power and HDMI cables
2. Use a certified 4K HDMI cable if your external device supports UHD
3. Check your internet connection if streaming - restart your router if needed
4. Review video output settings on your external device to ensure compatibility
Also, please make sure your TV is running the latest firmware: Settings > Support > Software Update > Update Now
If the issue continues, feel free to reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
UPGRADE FROM HD TO K4
on October 13, 2025
Posted by: twoobad
[This review was collected as part of a promotion.] Love this upgrade from a Samsung 6,000 Series 47" to a Samsung QN90F 4K Neo QLED 65". The picture quality is awesome the colors are vibrant and clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV so far. Beautiful picture
on October 12, 2025
Posted by: Ccsun99
[This review was collected as part of a promotion.] So far no complaints in this tv. Picture is wonderful and the sound is great. Have not used it in 4k mode yet so don't know about that, but otherwise I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sound
on October 12, 2025
Posted by: BriRic
Not loving the sound on football games. The picture is excellent.
Response from Samsung USBy Samsung Brand Ambassador, October 13, 2025
BriRic,
Thank you for purchasing Samsung’s QN90F TV and for sharing your feedback on the sound quality. To ensure you’re experiencing the best possible audio, we first recommend checking that your TV is running the latest firmware. To do this, navigate to: Home > left directional key > Settings > Support > Software Update
If the sound still doesn’t meet your expectations, there are a few settings you can try adjusting:
Go to: Settings > All Settings > Sound > Sound Mode
• Standard: Balanced sound without emphasis on any one range
• Optimized: Enhanced effects and spacious sound
• Amplify: Boosts mid and high tones to make dialogue clearer
You can also explore Expert Settings to fine-tune options such as Balance, Equalizer, Auto Volume, and more to match your personal preferences.
If you're considering expanding your setup, Samsung’s Q- and S-Series Soundbars support Q-Symphony, a feature that synchronizes your TV and soundbar speakers for an immersive 3D audio experience.
For further help adjusting your sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or visit the Support link on our website for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thank you for purchasing Samsung’s QN90F TV and for sharing your feedback on the sound quality. To ensure you’re experiencing the best possible audio, we first recommend checking that your TV is running the latest firmware. To do this, navigate to: Home > left directional key > Settings > Support > Software Update
If the sound still doesn’t meet your expectations, there are a few settings you can try adjusting:
Go to: Settings > All Settings > Sound > Sound Mode
• Standard: Balanced sound without emphasis on any one range
• Optimized: Enhanced effects and spacious sound
• Amplify: Boosts mid and high tones to make dialogue clearer
You can also explore Expert Settings to fine-tune options such as Balance, Equalizer, Auto Volume, and more to match your personal preferences.
If you're considering expanding your setup, Samsung’s Q- and S-Series Soundbars support Q-Symphony, a feature that synchronizes your TV and soundbar speakers for an immersive 3D audio experience.
For further help adjusting your sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or visit the Support link on our website for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great blacks, vivid colors, great picture & cpu
on October 12, 2025
Posted by: Doberchi
[This review was collected as part of a promotion.] I stream movies and TV shows consistently. I also link my Samsung Galaxy smartphone to the TV and view photos, apps, and whatever I want to see with friends on the TV and share with others. While traveling I've attached my phone to Samsung tvs and watched HBO, or apps of the like and watched shows that I have left off on at home. I have also streamed my pc to the TV and looked at my home camera system, watched iTunes movies or TV shows, or worked on work documents. All around a great tool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product I love every thing I own is Samsung
on October 12, 2025
Posted by: BIGmoney
[This review was collected as part of a promotion.] Everything I have is Samsung my phone I just bought the galaxy 8 watch classic. And my laptop is Samsung yo I love Samsung. It's easy to stream using any ofy devices they cumunicate easily between each other.
Value
5
Written by a customer while visiting Samsung US