Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(867 Reviews)
Rating breakdown 867 reviews
5 Stars
710
4 Stars
107
3 Stars
29
2 Stars
9
1 Star
12
95%of customers recommend this product.
(
406 out of
429)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Very beautiful
on October 23, 2025
Posted by: Inshal
[This review was collected as part of a promotion.] Thank you so much for everything this product is excellent awesome 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the picture and features.
on October 22, 2025
Posted by: Bmanor11
[This review was collected as part of a promotion.] This tv is a life changer for me and my wife. Our passtime is wathching tv and we love everything about this tv. Great picture, sound and all the apps it has and that can be added. I also love the bixby feature, just talk to it to control what you want to watch. There is no glare either from other light being on. We just love our new entertainment life. We live in a 5th wheel so it fit perfectly replacing the original furrion which was crapy compared to this tv. Thank you Samsung for building great products. We also own your phones and watch. Samsung all the way for us.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent 75" Television
on October 21, 2025
Posted by: teuter
[This review was collected as part of a promotion.] This is an excellent television with a great picture. It is in a large room with lots of windows and doors so the moon glare feature is appreciated. The TV was easy to set up and we handers been able to eliminate our FIOS cable boxes (with the addition of a Firestick).
I highly recommend this TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on October 20, 2025
Posted by: LoveTheTech
[This review was collected as part of a promotion.] Had this TV for over a week and I am not disappointed. Pictures is super clear. Upscaling on content from 90's and early 2000's looks great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice TV but my 14 year old Samsung had a nicer pic
on October 20, 2025
Posted by: Transam2000
[This review was collected as part of a promotion.] Overall a good TV, nice features and design. I replaced a 14 year old 60" non-smart Samsung TV with this one. Am slight disappointed with the picture sharpness and resolution. The colors are also not as rich as my old TV and seem washed out. Have a 43" smart Samsung and the picture quality and colors are better than this TV. Also the 43" has a couple features that this TV does not have, one being able to play soundbar and TV audio speakers at the same time. TV is in a naturally well lite room. Still tweaking the various adjustments so hopefully this color and sharpness will improve.
Will withhold recommending this TV at this time.
Will withhold recommending this TV at this time.
Value
3
Response from Samsung USBy Samsung Specialist, October 20, 2025
Transam2000,
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Best picture
on October 20, 2025
Posted by: Ricktv
[This review was collected as part of a promotion.] I replaced a 70 inch Samsung which had a good picture, but this new one is so much better. Colors are much brighter and the details are much sharper.
I don’t need my glasses to see clearly, everything pops out of the screen. Best Samsung I’ve had.
I don’t need my glasses to see clearly, everything pops out of the screen. Best Samsung I’ve had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Red Background Only
on October 20, 2025
Posted by: cpupro
[This review was collected as part of a promotion.] I bought this unit in April 2025, and it worked great. Yesterday the TV lost all color except the color red. Every channel on the TV was this way. I went to a 4K channel thinking it might reset internally and then back to normal and it corrected itself. It is working normally this morning.
How do I feel about this? I am not sure. Is this what the future is going to look like? I have only used Samsung TVs for years and never had an issue with any of them, just the most recent one.
I guess I will have to see and hopefully if it's going to be bad it will be when it's still under warranty.
How do I feel about this? I am not sure. Is this what the future is going to look like? I have only used Samsung TVs for years and never had an issue with any of them, just the most recent one.
I guess I will have to see and hopefully if it's going to be bad it will be when it's still under warranty.
Value
3
Response from Samsung USBy Samsung Specialist, October 20, 2025
Hi cpupro,
Thank you for sharing your experience. The screen abnormalities you’re seeing can often be resolved with a quick firmware update, which our team can complete through remote support. Please contact Samsung Support at 1-800-SAMSUNG so we can assist right away.
You can also reach us on LiveChat through the ‘Support’ link on our website.
We hope to hear from you soon.
~ Samsung Specialist
Thank you for sharing your experience. The screen abnormalities you’re seeing can often be resolved with a quick firmware update, which our team can complete through remote support. Please contact Samsung Support at 1-800-SAMSUNG so we can assist right away.
You can also reach us on LiveChat through the ‘Support’ link on our website.
We hope to hear from you soon.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
We have never been let down by Samsung
on October 20, 2025
Posted by: Jimbo1andonly
[This review was collected as part of a promotion.] We now have 4 samsung 55" 65" 43" 55"
Every couple years we buy one and the tech just gets better and better.
Every couple years we buy one and the tech just gets better and better.
Value
5
Written by a customer while visiting Samsung US