Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(725 Reviews)
Rating breakdown 725 reviews
5 Stars
595
4 Stars
89
3 Stars
26
2 Stars
5
1 Star
10
95%of customers recommend this product.
(
317 out of
335)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
3
Some good and bad
on June 6, 2025
Posted by: Cory
Purchased this 65" qn90f to replace a 12 year old Samsung LCD. I am happy with the image quality, blooming, etc. 4K HDR is a huge upgrade to what I had. Also, since I have a large window in my TV room, the anti-glare finish on the screen is fantastic. The first qn90f I received arrived with a screen defect where it had a discolored spot. I was able to replace it, and set up my replacement unit. There is a bit of a dirty screen effect and a grid of dots you can see on certain solid colors, but not too bad. My main issue is with the motion processing. With motion features off, the stuttering was very startling to me with movies and shows filmed at 24fps. This is probably expected, as I was coming from an older TV with much slower response time that blurred the frame changing a bit more. When using the motion processing features blur/judder/etc, there are very noticeable artifacts and screen tearing when these are set to Auto or manually high. Even with these turned down to help smooth a bit (without introducing artifacts or soap opera effect), I still get some random microstuttering which is driving me a bit crazy. It's hard to reproduce since it's random and doesn't occur too frequently (maybe 2-3 times during an episode of a show). I'm hopeful maybe a future firmware update or something can help, as I saw a similar review on the Best Buy website (for 55" model).
Response from Samsung USBy Samsung Specialist, June 9, 2025
Cory,
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If the issue occurs while streaming over Wi-Fi, it may possibly be due to network instability. To help improve performance, please also try the following steps:
• Run a connection test: Settings > General > Network > Network Status
• If you're on Wi-Fi, consider moving your router closer to the TV or using a 5GHz band for faster speeds.
• If possible, connect via Ethernet for a more stable connection.
• Restart your TV and router to refresh the connection.
If the juddering only happens with specific apps, reinstalling the app or clearing the app cache may also help. For ongoing issues, we recommend reaching out to Samsung Support for a closer look.
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If the issue occurs while streaming over Wi-Fi, it may possibly be due to network instability. To help improve performance, please also try the following steps:
• Run a connection test: Settings > General > Network > Network Status
• If you're on Wi-Fi, consider moving your router closer to the TV or using a 5GHz band for faster speeds.
• If possible, connect via Ethernet for a more stable connection.
• Restart your TV and router to refresh the connection.
If the juddering only happens with specific apps, reinstalling the app or clearing the app cache may also help. For ongoing issues, we recommend reaching out to Samsung Support for a closer look.
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Remote sucks
on May 31, 2025
Posted by: Racerx9107
[This review was collected as part of a promotion.] This television is not very user friendly and the remote is awful!
Value
3
Response from Samsung USBy Samsung Specialist, June 2, 2025
Racerx9107,
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your QN90F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your QN90F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty great features
on May 29, 2025
Posted by: Blakeezy
[This review was collected as part of a promotion.] Work seamlessly with all of my subscriptions such as Hulu Disney Plus Netflix and much more very seamless I would recommend
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture quality.
on May 29, 2025
Posted by: Randy
The picture quality exceeds anything we have seen before.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Picture Clarity
on May 24, 2025
Posted by: GUnit91
[This review was collected as part of a promotion.] Really good contrast & the colors pop out really nice & clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on May 21, 2025
Posted by: Fleezy
[This review was collected as part of a promotion.] TV is bright, good quality and functions real well with the remote no lag at all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the Purchase
on May 20, 2025
Posted by: Viewer1
[This review was collected as part of a promotion.] We have enjoyed this television with the AI technology, allows for clarity of the picture and the non glare reduces the need to close blinds. Highly recommend this tv!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture quality.
on May 20, 2025
Posted by: Beardown
[This review was collected as part of a promotion.] Im loving my new tv , I can't wait for football season to begin. But right now im watching some amazing baseball games and the clarity is mind-blowing! Glad I made this purchase...
Value
5
Written by a customer while visiting Samsung US