Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(867 Reviews)
Rating breakdown 867 reviews
5 Stars
710
4 Stars
107
3 Stars
29
2 Stars
9
1 Star
12
95%of customers recommend this product.
(
406 out of
429)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
4
Great but some unhappy moments
on February 5, 2026
Posted by: Satya
[This review was collected as part of a promotion.] Recently bought this TV for my living room with lot of sun light. I don't know some how I feel not satisfied with the quality of picture. Some time it is great and sometimes very dull. Is this experience for every one or for me?
Resolution is good and refresh rate seems to be pretty normal.
Resolution is good and refresh rate seems to be pretty normal.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Tv. would recommend
on February 3, 2026
Posted by: EDP_1
from Plano, Tx
Bought this in an 85 inch and it's pretty awesome. I had my last Samsung tv for about 6 years and decided I wanted to upgrade to a larger size. The picture quality is terrific. in the daylight, it is quite good. I really like the matte finish that reduces all reflections. This is great in a bright room. The only issue I would complain about is the cheap plastic remote. With daily use, this may break in a year or so. The Tizen operating system is ok. I plan on switching to apple tv once the new one comes out. I would also recommend that for music streaming, that Samsung provide a lossless output. This would put the tv ahead of the competition. Great tv, highly recommend.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Awful UI experience
on February 2, 2026
Posted by: Comeonnow
from maryland
The Menu Is by far the biggest pain point in this TV. What used to to be simple in older TV's is filled with un-removable bloat, ads, and Forced Samsung TV plus. All in the menu pushed up first so you have to scroll past it to reach the stuff you actually want.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
2
Response from Samsung USBy Samsung Specialist, February 2, 2026
Hi there,
Thanks for sharing your thoughts on Samsung's QN90F TV. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thanks for sharing your thoughts on Samsung's QN90F TV. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv except for remote
on January 25, 2026
Posted by: John 1947
The picture quality of this 43 inch tv is outstanding. Colors are very vivid and crisp. Tv is very easy to navigate to all the features (except as noted below). Other tvs I’ve hadin the room don’t come close to the performance of this tv.
The only complaint I have is the remote. It seems like Samsung cheaped out on this. Buttons are very small. There are no fast forward or reverse buttons (although you can do this using the ring but this is very difficult to use)
Because of this I rate this tv a 4.5.
The only complaint I have is the remote. It seems like Samsung cheaped out on this. Buttons are very small. There are no fast forward or reverse buttons (although you can do this using the ring but this is very difficult to use)
Because of this I rate this tv a 4.5.
Written by a customer while visiting Samsung US
Customer Rating
1
Not Worth It
on January 24, 2026
Posted by: NeverBuyingSamsungAgain
Do not buy a Samsung tv. Not only does it randomly disconnect from the internet and the sound bar randomly disconnects (even when it is not related to the internet; then you can only hear background music until it just fixes itself), we can't play the xbox we connected to the tv. It automatically opens the Samsung gaming app even though our xbox is connected to the HDMI2. Looks like you can't switch between the different HDMIs anymore with a recent update as they are gone. I will NEVER buy another Samsung tv. Dissapointed and frustrated that this was a huge waste of money.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy Samsung Specialist, January 26, 2026
Hi,
Thank you for sharing your experience with the internet connection on your Samsung QN90F TV. Whether you're using Wi-Fi or a wired (LAN) connection, there are a few steps you can take to help resolve the issue:
1. Power Cycle Your Equipment. Unplug both your TV and router/modem from the wall outlet. Wait at least 30 seconds, then plug them back in and allow both devices to fully restart.
2. Check the Network Status. On your TV, go to: Home > left directional key > Settings > All Settings > Connection > Network > Network Status. This will help determine if the issue lies with the network or the TV.
3. Try a Different Connection Type. If you're using Wi-Fi, try connecting an Ethernet (LAN) cable directly from your router to the TV to test the connection. If you're using a wired connection, try switching to Wi-Fi to see if the issue persists.
4. Reestablish the Network Connection. Go to: Settings > All Settings > Connection > Network > Open Network Settings, and follow the prompts to reconnect to your Wi-Fi or wired network.
5. Update Firmware. Software updates can often resolve network bugs. To check for the latest version: Settings > Support > Software Update > Update Now
If these steps don't resolve the issue, we’d be happy to provide further assistance. Please call Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat is also available at the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience with the internet connection on your Samsung QN90F TV. Whether you're using Wi-Fi or a wired (LAN) connection, there are a few steps you can take to help resolve the issue:
1. Power Cycle Your Equipment. Unplug both your TV and router/modem from the wall outlet. Wait at least 30 seconds, then plug them back in and allow both devices to fully restart.
2. Check the Network Status. On your TV, go to: Home > left directional key > Settings > All Settings > Connection > Network > Network Status. This will help determine if the issue lies with the network or the TV.
3. Try a Different Connection Type. If you're using Wi-Fi, try connecting an Ethernet (LAN) cable directly from your router to the TV to test the connection. If you're using a wired connection, try switching to Wi-Fi to see if the issue persists.
4. Reestablish the Network Connection. Go to: Settings > All Settings > Connection > Network > Open Network Settings, and follow the prompts to reconnect to your Wi-Fi or wired network.
5. Update Firmware. Software updates can often resolve network bugs. To check for the latest version: Settings > Support > Software Update > Update Now
If these steps don't resolve the issue, we’d be happy to provide further assistance. Please call Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat is also available at the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Forever Samsung!
on January 21, 2026
Posted by: Gem City Thoroughbred
I love it!! The TV it replaced was Samsung's 1st or one of their 1st Smart TVs I purchased over 10 years ago. It suddenly died on me. I hope to get at least 10 years out of this one. Samsung is definitely my 'go-to' for smartphones, home electronics & appliances.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Tv
on January 20, 2026
Posted by: DEE2964
from Philadelphia
I just have one word for this tv and it's "AWESOME ". Best samsung yet!!! The colors are spectacular, life like and vivid. Local dimming A1!! Fast processing with great sound tracking. Tv has changed movie night to viewing night. A++👍💯
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
85 inches of awesome!
on January 20, 2026
Posted by: Deputy
This television’s resolution is flawless. I have rocked with Samsungs televisions for years and it never disappoints. It’s very user friendly and the connectivity is very easy. I love my television and luv my hubby for surprising me with this beautiful gift.
Written by a customer while visiting Samsung US