Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
595
4 Stars
90
3 Stars
26
2 Stars
5
1 Star
10
95%of customers recommend this product.
(
318 out of
336)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
POV: AWESOME!
on October 14, 2025
Posted by: DrMark
[This review was collected as part of a promotion.] My Samsung flatscreen smart tv is a doorway to the universe. I mounted it above my mantel and I can see it from every room on this floor. I travel a lot so I like to leave it on the news or weather when I’m not watching and it helps blend home and on-the-go settings. The clarity is amazing and its ease of functionality makes my life easier. And when the game is on, it’s like being right there -without the parking fees! I love my Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect clarity
on October 14, 2025
Posted by: ColorProfessional
[This review was collected as part of a promotion.] Perfect clarity, brilliant color, excellent contrast and it maintains these qualities in every lighting condition, eliminating glare or reflections.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Vivid and an Amazing picture!
on October 13, 2025
Posted by: WhosArcade
[This review was collected as part of a promotion.] This TV absolutely delivers if you love to Game and Steam! You simply can't go wrong!
This Model comes packed with all the features you could want, it also comes with an very high quality Remote!
If you looking for a TV that's going to be the absolute best value dollar for dollar, I would recommend this Model 100%!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Disregard the hype, Genuinely good television.
on October 13, 2025
Posted by: theBIGcat
[This review was collected as part of a promotion.] This model replaces my 2019 65 inch LG oled. The Neo QLED technology and anti reflection coating really make this an exceptional television. For the Samsung technology and price paid, have made this the best no-brainer purchase in recent memory.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
do not purchase
on October 13, 2025
Posted by: reillytv
[This review was collected as part of a promotion.] tv turns on by itself
not worth the money
buy a different brand
not worth the money
buy a different brand
Value
1
Response from Samsung USBy Samsung Brand Ambassador, October 13, 2025
reillytv,
Thanks for sharing your experience. If your TV is powering on by itself, there are a few settings and external triggers to review:
1. Power On with Mobile – Your TV may be connected to the SmartThings app or other networked devices. To stop wake signals, turn this feature off: Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile = Off
2. Check for Active Timers – Go to Settings > All Settings > General & Privacy > System Manager > Time > Timer Settings, then disable any On Timers or Sleep Timers
3. Anynet+ (HDMI-CEC) – If your TV is connected to external HDMI devices, one of them may be triggering power-on behavior. To disable this feature: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off
4. Software Update – Make sure your TV is up to date: Settings > Support > Software Update > Update Now
If you’ve ruled out all the above and your TV still powers on unexpectedly, try unplugging it for 30 seconds. Should the issue continue, please call Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Pro
Thanks for sharing your experience. If your TV is powering on by itself, there are a few settings and external triggers to review:
1. Power On with Mobile – Your TV may be connected to the SmartThings app or other networked devices. To stop wake signals, turn this feature off: Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile = Off
2. Check for Active Timers – Go to Settings > All Settings > General & Privacy > System Manager > Time > Timer Settings, then disable any On Timers or Sleep Timers
3. Anynet+ (HDMI-CEC) – If your TV is connected to external HDMI devices, one of them may be triggering power-on behavior. To disable this feature: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off
4. Software Update – Make sure your TV is up to date: Settings > Support > Software Update > Update Now
If you’ve ruled out all the above and your TV still powers on unexpectedly, try unplugging it for 30 seconds. Should the issue continue, please call Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
3
This product is grainy at times a
on October 13, 2025
Posted by: Buck123
[This review was collected as part of a promotion.] All above tv has a slow refresh rate can't keep up with fast action
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 13, 2025
Buck123,
We’re sorry to hear about the picture issues on your Samsung QN90F TV. This can sometimes happen due to video compression - especially with fast-moving content like sports or action scenes.
Here are a few quick steps to try:
1. Unplug and reconnect power and HDMI cables
2. Use a certified 4K HDMI cable if your external device supports UHD
3. Check your internet connection if streaming - restart your router if needed
4. Review video output settings on your external device to ensure compatibility
Also, please make sure your TV is running the latest firmware: Settings > Support > Software Update > Update Now
If the issue continues, feel free to reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Pro
We’re sorry to hear about the picture issues on your Samsung QN90F TV. This can sometimes happen due to video compression - especially with fast-moving content like sports or action scenes.
Here are a few quick steps to try:
1. Unplug and reconnect power and HDMI cables
2. Use a certified 4K HDMI cable if your external device supports UHD
3. Check your internet connection if streaming - restart your router if needed
4. Review video output settings on your external device to ensure compatibility
Also, please make sure your TV is running the latest firmware: Settings > Support > Software Update > Update Now
If the issue continues, feel free to reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
UPGRADE FROM HD TO K4
on October 13, 2025
Posted by: twoobad
[This review was collected as part of a promotion.] Love this upgrade from a Samsung 6,000 Series 47" to a Samsung QN90F 4K Neo QLED 65". The picture quality is awesome the colors are vibrant and clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV so far. Beautiful picture
on October 12, 2025
Posted by: Ccsun99
[This review was collected as part of a promotion.] So far no complaints in this tv. Picture is wonderful and the sound is great. Have not used it in 4k mode yet so don't know about that, but otherwise I love it
Value
5
Written by a customer while visiting Samsung US