Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7 out of 5
4.7
(725 Reviews)
Open Ratings Snapshot
Rating breakdown 725 reviews
5 Stars
595
4 Stars
89
3 Stars
26
2 Stars
5
1 Star
10
95%of customers recommend this product. 
(
317 out of 335
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5 out of 5
5
Great features
on June 22, 2026
Posted by: Jimmy
awesome picture quality and awesome features love the power saving mode the upscaling is great the contrast is beautiful the color is beautiful and the brightness is awesome no freezing on motion either
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best TV Ever From Samsung
on June 22, 2026
Posted by: Mlovessamsung
from 8416 Concerto Court
This TV is the best Samsung Tv I have ever purchased and I have purchased many over the last years. The brightness is excellent, the clarity contrast and resolution are amazing. The nonglare screen was so important in our living room because my wife does not like blinds or drapes. The upscaling of older movies makes older movies pop on the screen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Favorite Picture of the house
on June 21, 2026
Posted by: DLuv
from Sarasota FL
The brightness is just the perfect level, amazing colors, 3D contrast , r
Super realistic motion in a magnificent upscaling design .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful picture
on June 21, 2026
Posted by: JRegan
Beautiful picture, clarity, brightness, contrast. So happy with our purchase and the price.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great 4K. Non 4K is NON
on June 21, 2026
Posted by: FrogTide
from Dallas, Tx
Although amazing and mind blowing viewing in 4k, of shows CREATED IN 4K, non 4k shows require constant adjustment of picture. Even when changing channels or stream between non 4k, one must go in and make a plethora of adjustments of picture mode, A I mode, contrast, etc. and general settings. Black backgrounds become pixelated, AI enhanced mode is inconsistent between scenes, and some scenes look worse than an old analog, tube over air T.V.. Once you spend 5-10 minutes making adjustments, picture of non 4k created programs is decent. But it's a lot of work to go through each time you change yhe channel. Again, 4K created programs are almost 3D they're so good.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy Samsung SpecialistJune 22, 2026
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.

~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great TV except…
on June 21, 2026
Posted by: JoeUnix
Trying to watch House of the Dragon on HBO Max through our Apple TV and there are some scenes that are too dark to see anything ! I have tried changing every Samsung picture setting under the sun but no luck ! My 85” 8k Samsung TV does not have this issue.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on June 21, 2026
Posted by: Theo
We loved it as soon as we powered it up! The contrast, clarity and sharpness is amazing! We are spoiled!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Never buy Samsung again
on June 20, 2026
Posted by: Sadder but wiser
from AZ
I’ve had the tv for just over a year. Worked fine until today when we got the black screen of death. Repeatedly tried the recommended steps to reset the tv all to no avail. A lot of money to watch tv for a year. Never another Samsung product especially since a stove we bought. Few years ago also flipped out within a few moths after purchase. Never again
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Samsung SpecialistJune 22, 2026
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.

~ Samsung Specialist
Written by a customer while visiting Samsung US
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