Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(867 Reviews)
Rating breakdown 867 reviews
5 Stars
710
4 Stars
107
3 Stars
29
2 Stars
9
1 Star
12
95%of customers recommend this product.
(
406 out of
429)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Great tv
on February 17, 2026
Posted by: coachred
[This review was collected as part of a promotion.] Exceptional picture and sound. I love watching this television. So clear and colorful.
Written by a customer while visiting Samsung US
Customer Rating
5
Great OLED screen
on February 17, 2026
Posted by: Louieey
from Texas
[This review was collected as part of a promotion.] The Matte Finish Debate: While it kills glare, the matte coating can make blacks look a tiny bit "grayer" in a pitch-black room compared to a glossy OLED. It also slightly reduces the "pop" of the pixels if you’re sitting 2 feet away.
Blooming: Because it uses Mini-LED zones rather than self-lit pixels (OLED), you might see a faint glow around bright objects on a black background.
Blooming: Because it uses Mini-LED zones rather than self-lit pixels (OLED), you might see a faint glow around bright objects on a black background.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing tv!!
on February 17, 2026
Posted by: UrAmazing
[This review was collected as part of a promotion.] This tv is absolutely stunning! The picture and colors are out of this world! Makes me feel liklike I'm in the tv. It just draws you in. The picture looks so real. I'm extremely impressed! Awesome work Samsung!!!!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Great built-in Features
on February 17, 2026
Posted by: MarkD
from Altadena, CA
[This review was collected as part of a promotion.] Great screen clarity and brightness. Built in app control eliminates the need for Amazon cube/stick. Easy setup. Can control TV with mobile phone app.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Clarity is the best
on February 17, 2026
Posted by: DaScorpion
from California
[This review was collected as part of a promotion.] One of the best TVs in the industry. I always choose Samsung brands. The clarity on my TV makes an amazing experience to watch movies, tv series and enjoy my favorite music
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV
on February 17, 2026
Posted by: Ginger
[This review was collected as part of a promotion.] Amazing picture. Easy to use and has lots of great features. Would highly recommend. Resolution is great.
Written by a customer while visiting Samsung US
Customer Rating
5
It has a great picture. Even in daylight.
on February 17, 2026
Posted by: Living room tv
[This review was collected as part of a promotion.] My TV has great picture quality. Even in day light or bright conditions the picture quality is great.
Written by a customer while visiting Samsung US
Customer Rating
3
Nice tv
on February 17, 2026
Posted by: David B
from Desoto TX
[This review was collected as part of a promotion.] It has a nice picture quality, the volume is not that great.
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, February 17, 2026
David B,
Thank you for choosing the Samsung QN90F TV and for sharing your feedback. If the overall volume seems low, there are several settings and features you can adjust to improve your sound experience:
Volume Features to Check:
• Auto Volume: Automatically balances volume when switching channels or inputs. Go to: Settings > All Settings > Sound > Expert Settings > Auto Volume
• Sound Modes: Choose from preset sound profiles to better suit your preferences: Settings > All Settings > Sound > Sound Mode
• AI Mode Settings: Enable AI Mode to let your TV analyze your environment and content, optimizing sound in real time. This includes:
o Adaptive Sound
o Active Voice Amplifier (AVA) – Raises dialogue levels when ambient noise is detected
o Adaptive Volume
Go to: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
Also Check:
• External Devices: If you're using a cable box, streaming device, Blu-ray player, or game console, make sure the volume on those devices isn’t turned down. Also verify that all cables are properly connected and try reseating them.
• Software Update: Make sure your TV is running the latest firmware for the best audio performance: Settings > Support > Software Update > Update Now
If you’ve tried these adjustments and are still experiencing low audio, feel free to reach out to Samsung Support for further assistance at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available on our website under ‘Support.’
~ Samsung Specialist
Thank you for choosing the Samsung QN90F TV and for sharing your feedback. If the overall volume seems low, there are several settings and features you can adjust to improve your sound experience:
Volume Features to Check:
• Auto Volume: Automatically balances volume when switching channels or inputs. Go to: Settings > All Settings > Sound > Expert Settings > Auto Volume
• Sound Modes: Choose from preset sound profiles to better suit your preferences: Settings > All Settings > Sound > Sound Mode
• AI Mode Settings: Enable AI Mode to let your TV analyze your environment and content, optimizing sound in real time. This includes:
o Adaptive Sound
o Active Voice Amplifier (AVA) – Raises dialogue levels when ambient noise is detected
o Adaptive Volume
Go to: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
Also Check:
• External Devices: If you're using a cable box, streaming device, Blu-ray player, or game console, make sure the volume on those devices isn’t turned down. Also verify that all cables are properly connected and try reseating them.
• Software Update: Make sure your TV is running the latest firmware for the best audio performance: Settings > Support > Software Update > Update Now
If you’ve tried these adjustments and are still experiencing low audio, feel free to reach out to Samsung Support for further assistance at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available on our website under ‘Support.’
~ Samsung Specialist
Written by a customer while visiting Samsung US