Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
595
4 Stars
90
3 Stars
26
2 Stars
5
1 Star
10
95%of customers recommend this product.
(
319 out of
337)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Forever Samsung!
on January 21, 2026
Posted by: Gem City Thoroughbred
I love it!! The TV it replaced was Samsung's 1st or one of their 1st Smart TVs I purchased over 10 years ago. It suddenly died on me. I hope to get at least 10 years out of this one. Samsung is definitely my 'go-to' for smartphones, home electronics & appliances.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Tv
on January 20, 2026
Posted by: DEE2964
from Philadelphia
I just have one word for this tv and it's "AWESOME ". Best samsung yet!!! The colors are spectacular, life like and vivid. Local dimming A1!! Fast processing with great sound tracking. Tv has changed movie night to viewing night. A++👍💯
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
85 inches of awesome!
on January 20, 2026
Posted by: Deputy
This television’s resolution is flawless. I have rocked with Samsungs televisions for years and it never disappoints. It’s very user friendly and the connectivity is very easy. I love my television and luv my hubby for surprising me with this beautiful gift.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture!
on January 20, 2026
Posted by: Kevinc07
from Leominster, MA
Great picture! I have this TV in a bright room with many windows. The picture brightness and the anti-glare screen make this TV the perfect TV for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
85" QN90F's 2 defective TV's in a row
on January 18, 2026
Posted by: Dissatisfied
Apparently quality control of TV sub components is an issue at Samsung. My older Samsung 75" LED had led dispersion lenses falling off inside the panel and creating bright spots (a very common problem I discovered, a "glue" degradation problem (???) that requires complete disassembly of the set to repair) so I decide to upgrade to the new "flagship" QN90F 85". TV #1 delivered brand new, HDMI ARC port was defective. Returned it. Replacement TV #2 arrives is great for 2 months and then suddenly a 2 ft black square appears on the screen. It is a failed mini-LED grid that is no longer lighting up to backlight the LCD panel. On a 2 month old "flagship" TV, second TV failure in a row ???, and after the previous Samsung started dropping off LED dispersion lenses. I wont mention the name of the bargain basement brand that has been playing flawlessly everyday for 12 years in another room that cost 40% of the flagship Samsungs. No excuse and I will move to another premium brand permanently. Thankfully I bought from a retailer that is the best that there is and I am not stuck waiting for parts and repair on a brand new TV. My advice stay clear.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, January 19, 2026
Hi there,
We regret to hear about your experience with the Samsung QN90F TV. Samsung stands behind the quality and performance of our products and offers a 1-year limited warranty covering manufacturer defects when purchased new from an authorized seller. You can enter your model number to review the full terms here: https://www.samsung.com/us/support/warranty/
If you haven’t already, please contact Samsung Customer Support at 1-800-SAMSUNG (available 8AM – 12AM EST daily) or via LiveChat on our website under the ‘Support’ section. We’d welcome the chance to assist.
~ Samsung Specialist
We regret to hear about your experience with the Samsung QN90F TV. Samsung stands behind the quality and performance of our products and offers a 1-year limited warranty covering manufacturer defects when purchased new from an authorized seller. You can enter your model number to review the full terms here: https://www.samsung.com/us/support/warranty/
If you haven’t already, please contact Samsung Customer Support at 1-800-SAMSUNG (available 8AM – 12AM EST daily) or via LiveChat on our website under the ‘Support’ section. We’d welcome the chance to assist.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Can’t turn off power save
on January 13, 2026
Posted by: Sues
from Seattle
I recently bought this tv, why can’t I turn off power save? I literally have it on ”off” in settings but it still comes up and will turn off my tv if I don’t choose the on screen option to keep it on! I love this tv, but this is driving me bonkers
Response from Samsung USBy Samsung Specialist, January 13, 2026
Sues,
We appreciate your review of Samsung’s QN90F TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
We appreciate your review of Samsung’s QN90F TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Anti-Glare is it's best feature
on January 13, 2026
Posted by: John
from Tucson Arizona
The Anti-Glare feature is the best new feature in any TV since 4K. It will be game changing for the TV industry. We LOVE it! We can now watch TV during the day in our bright Arizona living room with no glare and reflections. Amazing! The picture is fabulous. However, many settings are unavailable. In particular, The "Fit to Screen" function doesn't work I can not stretch old 4:3 shows to fill the screen. There no Zoom feature either. THE "FIT TO SCREEN" BUTTON NEEDS AN UPDATE SO THAT IT FUNCTIONS!!!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, January 13, 2026
John,
Thank you for sharing your review. If a menu setting on your TV is grayed out, it typically means the option is not currently available based on the input source, specific feature settings, or connected devices.
In many cases, grayed-out settings appear because a streaming app like Netflix or Hulu is running in the background. To resolve this, press and hold the Return button on your remote to fully exit the app. Then return to the settings menu – your options should now be accessible.
Here are a few other reasons a function may be unavailable:
• Picture Mode may be grayed out if HDR+ is enabled.
• Zoom and Position is only available when Picture Size is set to Custom - not 16:9 or 4:3.
• Certain options may also be disabled while content is actively playing from a specific source (e.g., HDMI or app).
If you'd like help adjusting these settings or understanding a specific feature, we're here to help. Please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your review. If a menu setting on your TV is grayed out, it typically means the option is not currently available based on the input source, specific feature settings, or connected devices.
In many cases, grayed-out settings appear because a streaming app like Netflix or Hulu is running in the background. To resolve this, press and hold the Return button on your remote to fully exit the app. Then return to the settings menu – your options should now be accessible.
Here are a few other reasons a function may be unavailable:
• Picture Mode may be grayed out if HDR+ is enabled.
• Zoom and Position is only available when Picture Size is set to Custom - not 16:9 or 4:3.
• Certain options may also be disabled while content is actively playing from a specific source (e.g., HDMI or app).
If you'd like help adjusting these settings or understanding a specific feature, we're here to help. Please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
SamsungTV review
on January 10, 2026
Posted by: Gope
Great TV overall. The picture quality is excellent — bright, sharp, and looks fantastic for movies and sports. Setup was easy and the remote is genuinely one of the best parts: simple, responsive, and very convenient to use.
That said, for the price I paid, I expected a bit more. It’s very good, but not quite “wow” for the money. Sound is fine but nothing special, and some premium features feel incremental rather than standout.
Still, a solid TV and a pleasure to use day to day. Just feels slightly overpriced compared to what else is out there.
That said, for the price I paid, I expected a bit more. It’s very good, but not quite “wow” for the money. Sound is fine but nothing special, and some premium features feel incremental rather than standout.
Still, a solid TV and a pleasure to use day to day. Just feels slightly overpriced compared to what else is out there.
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US