Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8 out of 5
4.8
(167 Reviews)
Open Ratings Snapshot
Rating breakdown 167 reviews
5 Stars
141
4 Stars
17
3 Stars
8
2 Stars
0
1 Star
1
100%of customers recommend this product. 
(
29 out of 29
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5 out of 5
5
Happy with my Samsun Neo GLED
on May 20, 2025
Posted by: JacMac
[This review was collected as part of a promotion.] The 65" is perfect for the area where we needed the TV to go, big enough to see from each sitting area. Easy on the eyes - sharp picture and vibrant colors; the non-glare freature is the best. Sound quality is good. Easy to find programs in the hub; simple, straight foward remote. We also buy Samsung tvs and this one is the best so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the Purchase
on May 20, 2025
Posted by: Viewer1
[This review was collected as part of a promotion.] We have enjoyed this television with the AI technology, allows for clarity of the picture and the non glare reduces the need to close blinds. Highly recommend this tv!!!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing product
on May 21, 2025
Posted by: Fleezy
[This review was collected as part of a promotion.] TV is bright, good quality and functions real well with the remote no lag at all
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent picture quality.
on May 29, 2025
Posted by: Randy
The picture quality exceeds anything we have seen before.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgraded viewing experience
on August 24, 2025
Posted by: JaySam
[This review was collected as part of a promotion.] I have not regretted upgrading my 2014 QLED with this new anti-glare Neo QLED TV. The screen is brighter and there aren't reflections from the various lighting sources in the room thanks to the anti-glare.
I highly recommend using the smart calibration option if you can. It only works for filmmaker and movie picture settings, but it does a great job helping you to achieve a more realistic picture. Although some folks with really bright areas may need to further tweak the brightness options. The AI picture settings are not my favorite. The color saturation and screen brightness feel like they're in overdrive.
If you like using eArc, it works seamlessly with compatible gear. My old TV really struggled with it. I also like how this model is so much more thin and sleek.
I've mostly used it for streaming video from a Nvidia Shield Pro device and it works really well. That's also true for the Sony Ultra HD Blu-ray player. 4K and HD movies feel more crisp. I haven't spent much time in game mode yet with my PS5 so I can't say much about game play experience.
All in all I would definitely buy this TV again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent TV in sunny area
on September 5, 2025
Posted by: HappyPlace1
[This review was collected as part of a promotion.] Installed TV on outside covered porch. Replaced an outdoor TV. The picture on the Samsung is 1000% better than the “outdoor TV. No sun glare. Plan to bring it inside during the winter.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than expected quality!
on September 20, 2025
Posted by: Pattyellen
[This review was collected as part of a promotion.] I watch a tremendous amount of TV. From movies to sports, I want the very best picture I can afford, and want no lag or issues. This TV supplies me with it all. I love the easy to use solar remote too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Red Background Only
on October 20, 2025
Posted by: cpupro
[This review was collected as part of a promotion.] I bought this unit in April 2025, and it worked great. Yesterday the TV lost all color except the color red. Every channel on the TV was this way. I went to a 4K channel thinking it might reset internally and then back to normal and it corrected itself. It is working normally this morning.
How do I feel about this? I am not sure. Is this what the future is going to look like? I have only used Samsung TVs for years and never had an issue with any of them, just the most recent one.
I guess I will have to see and hopefully if it's going to be bad it will be when it's still under warranty.
Value
3 out of 5
3
Response from Samsung USBy Samsung SpecialistOctober 20, 2025
Hi cpupro,

Thank you for sharing your experience. The screen abnormalities you’re seeing can often be resolved with a quick firmware update, which our team can complete through remote support. Please contact Samsung Support at 1-800-SAMSUNG so we can assist right away.

You can also reach us on LiveChat through the ‘Support’ link on our website.

We hope to hear from you soon.

~ Samsung Specialist
Written by a customer while visiting Samsung US
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