Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(540 Reviews)
Rating breakdown 540 reviews
5 Stars
447
4 Stars
67
3 Stars
17
2 Stars
3
1 Star
6
96%of customers recommend this product.
(
210 out of
219)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Best tv i have ever bought
on April 5, 2026
Posted by: Sammy
[This review was collected as part of a promotion.] Everything on this tv, from the glare-free screen, to the brightness, the high frame rate and hdr for video games, the resolution, even the stand has a crevice for the cords on the back and a cover so that theres no cords hanging behind the tv. It detects motion and turn on, the ai built in is also great, with bixby or alexa. Theres so much u can do that i didnt even know was possible, the colors contrast eachother, and multi screening also is absolutely incredible.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This has some impressive features.
on April 5, 2026
Posted by: TayS
from Liberty Hill, TX
[This review was collected as part of a promotion.] This is an outstanding product! The TV exceeded my expectations, delivering vibrant brightness and sharp contrast even in direct sunlight. I wholeheartedly recommend this TV to anyone seeking quality and performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very pleased
on April 5, 2026
Posted by: Dave
[This review was collected as part of a promotion.] Picture is fantastic, it was a shock seeing all the facial blemishes and wounds (news, crime and medical shows). Replaced a 52 inch tv. Sound is great as well, sound bar was worth the cost
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV with all the bells & whistles
on April 5, 2026
Posted by: Chirs
from Birmingham, AL
[This review was collected as part of a promotion.] I love this TV, I had previously ordered the 70" class and received a damaged set, so I updated to this set. This set looks so much better with so many more bells and whistles, you wouldn't know until you spend some time with this set....it's cool. Love the wake-up mode when you enter the room with a screen saver with weather and other informative information displayed. Overall picture quality is awesome, sounds great but I have the sound system with it, which can go from theater to club sounds in seconds.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line
on April 5, 2026
Posted by: Chris
[This review was collected as part of a promotion.] Amazing picture and quality. this has the most amazing picture quality. evrey setting and feature needed for every set up. Matte screen is incredible and leaves me impressed by how it does not show any reflections and shows nothing but the quality of picture coming from it.
Written by a customer while visiting Samsung US
Customer Rating
4
Fast boot-up
on April 5, 2026
Posted by: Bruc
from Port O'Connor TX
[This review was collected as part of a promotion.] Last Used App function doesn't work; don't care for the remote control; Tried to connect a Samsung soundbar but had too many weaknesses so I sent it back and bought another brand.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on April 6, 2026
Posted by: Joshua
[This review was collected as part of a promotion.] Great television with great brightness and resolution. Refresh rate is good for viewing and contrast is perfect.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
TV is ok
on April 6, 2026
Posted by: J4ever2074
from Holmes, NY
[This review was collected as part of a promotion.] The picture is just ok. I have a 6 year old samsung tv that looks exactly the same as this 4K and it's only a 1080p. I'm very disappointed.
Features
4
Performance
4
Design
5
Value
3
Response from Samsung USBy Samsung Specialist, April 6, 2026
Hi,
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US