Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
595
4 Stars
90
3 Stars
26
2 Stars
5
1 Star
10
95%of customers recommend this product.
(
319 out of
337)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Highly recommended!
on February 18, 2026
Posted by: Kenlly
from New York
[This review was collected as part of a promotion.] I am truly impressed with my 55-inch Samsung TV. The clarity is incredible, the colors are vibrant, and everything looks so lifelike. I absolutely love playing video games, watching movies in high definition, and enjoying all kinds of content on Netflix and other streaming platforms. I couldn’t be more satisfied with this purchase. Highly recommended! AAA+++
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The experience has been great for my entire family
on February 18, 2026
Posted by: Anonymous
from Anaheim California
[This review was collected as part of a promotion.] My experience has been wonderful for my entire family we now religiously watch sports events pay per views and movie nights the clarity the sound and picture is so dynamic it's literally the closest thing to being in the movie theater at home or being at a live sporting event it's been amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ok
on February 17, 2026
Posted by: Okdeky
from Chicago, IL
[This review was collected as part of a promotion.] Ok but AIOLED with best blacks seems like the future.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Specialist, February 18, 2026
Okdeky,
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
No glares is great
on February 17, 2026
Posted by: Neighborhood sanch
from Dallas,tx
[This review was collected as part of a promotion.] Great tv. I loved the no glare feature, it's great since there are alot of windows where I placed the tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this TV
on February 17, 2026
Posted by: KGCTim
from South Carolina
[This review was collected as part of a promotion.] I wanted something with really rich and clear blacks for darker movies and this TV delivers, other colors are very bright and vibrant, no glare on the matte screen in our very bright house. And the resolution is beautiful.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on February 17, 2026
Posted by: Schr1594
from Columbia, TN
[This review was collected as part of a promotion.] The brightness and clarity are unmatched for tvs in this class.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on February 17, 2026
Posted by: djca
from California
[This review was collected as part of a promotion.] Excellent resolution and fast. Lots of features. Brightness is excellent as well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on February 17, 2026
Posted by: Luci
[This review was collected as part of a promotion.] upscaling features on the love of the features on TV excellent condition. brightness on TV was great resolution on the TV was fantastic The Clarity on the TV kids use TV all the time. a contrast on the TV was great and it's very upscale
Written by a customer while visiting Samsung US