Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(867 Reviews)
Rating breakdown 867 reviews
5 Stars
710
4 Stars
107
3 Stars
29
2 Stars
9
1 Star
12
95%of customers recommend this product.
(
406 out of
429)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Great TV
on September 5, 2026
Posted by: Larry
Great in reducing glare & sharp colors, contrast uniformity brightness & 4k upscaling responsiveness
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sooo clear
on September 5, 2026
Posted by: Deano
from Piedmont sc
Very clear
Very easy to navigate
Good remote
Great sound
Very clear
Very clear
Very clear
Very clear
Very easy to navigate
Good remote
Great sound
Very clear
Very clear
Very clear
Very clear
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great Picture - Did Not Last
on September 5, 2026
Posted by: DisappointedInMD
from Lexington Park, MD
It was great while it lasted. After 2 weeks the top right panel went out. Months of trying to get it repaired Samsung said they had no techs in my area and refunded me. For over 6 months I had to deal with this. Instead of getting another Samsung TV, I went elsewhere.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy Samsung Advisor, September 7, 2026
Hi DisappointedInMD,
We're very sorry to hear about your experience. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or visit our website to chat live and access manuals or software.
~Samsung Advisor
We're very sorry to hear about your experience. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or visit our website to chat live and access manuals or software.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture
on September 5, 2026
Posted by: Vetter
from Wisconsin
This TV produces a great picture. TV is also very thin, with a minimal profile when wall mointed. We are very happy with purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Too complicated to set up
on September 5, 2026
Posted by: squared
[This review was collected as part of a promotion.] A real pain to set up, move apps, change featured content. Called support no help. Like the no glare feature
Response from Samsung USBy Samsung Advisor, September 7, 2026
Hi squared,
We're sorry to hear that you are not satisfied with your purchase. Please give us another opportunity to assist you with the settings on your TV. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun) or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We're sorry to hear that you are not satisfied with your purchase. Please give us another opportunity to assist you with the settings on your TV. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun) or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Clarity and brightness unmatched
on September 5, 2026
Posted by: Miami Beach Billy
from Miami Beach
Absolutely unbelievable stunning TV and I can buy anything I want. I chose this one. I had to return a lower level model and once I got this absolutely in heaven I live on Miami Beach. It’s very bright and with a non-glare screen I can see it perfectly, even with the brightest sun coming in and I’m in the sunniest area in the world pretty much absolutely phenomenal and I’m gonna get another one a 70 inch or more for my living room room.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Missing promised TV AUDIO broadcast feature
on August 31, 2026
Posted by: MDJ2
from NH
The TV is fine except the salesman's and the online Samsung's sale literature promise of having a TV utilizing the AURA-CAST feature went really poorly for me. Also the programming menu structure format is more complicated then needs to be.
Features
2
Performance
4
Design
3
Value
3
Response from Samsung USBy Samsung Pro, September 1, 2026
MDJ2,
We appreciate you sharing your user experience. Auracast is supported on our 2025 Neo QLED 8K TVs (QN990F & QN900F).
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Pro
We appreciate you sharing your user experience. Auracast is supported on our 2025 Neo QLED 8K TVs (QN990F & QN900F).
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding innovation
on August 31, 2026
Posted by: Sonjale
from Castaic Ca
Picture quality is absolutely astonishing. I decided to treat myself last xmas and the quality of the the tv is marvelous. I can see everything on the actors face like if they need a shave lol. And if you know how to navigate h makes itmore and setup your tv the sound Is awesome and I added a sound bar which makes amplify more. Got the stand alone speakers in the corners of the room so it seems like a movie theatre lol. I love the fact that it's very slim in size and not that heavy at all although you have to be careful as to not put your fingers in the screen when setting it up as you may damage the tv so having 2 or 3 people to help would be better. I love the fact that you have so many options as to how you want to watch tv meaning live versus using the apps. And you can view your samsung account and connect your mobile device to the tv and any other Samsung products you have in your home. Like I connected my Samsung refrigerator. Although I'm still learning what my tv does i love it because it's a step into what's new and innovative out there. Kudos to Samsung for keeping up with the generation of electronics.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US