Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(867 Reviews)
Rating breakdown 867 reviews
5 Stars
710
4 Stars
107
3 Stars
29
2 Stars
9
1 Star
12
95%of customers recommend this product.
(
406 out of
429)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Great features and picture quality.
on May 20, 2026
Posted by: Logangs
from Florida
[This review was collected as part of a promotion.] Great picture, works well with Samsung soundbar.
Very satisfied.
Very satisfied.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV!
on May 20, 2026
Posted by: SamLover
from Baton Rouge, Louisiana
[This review was collected as part of a promotion.] I am very happy with this new TV. Image quality is amazing. Not sure how the AI tools are actually working, because I don't see anything special about them. Two of the features that I actually dislike are the volume going up sometimes to compensate for noise, and I notice that it wasn't working accurately, and the brightness automatic adjustment. When brightness is adjusted, the quality and sharpness of the image look bad. It makes it look like an old, fading image. The upscaling seems to be working, but since my internet is not the strongest, I am not sure if it's the connection that improves or the upscaling that is working. But without any question, the picture quality of this TV is extraordinary.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Picture is fuzzy when panning.
on May 20, 2026
Posted by: Sportsnut
[This review was collected as part of a promotion.] Panning on tv is fuzzy until panning stops, then tv is sharp again. I bought this for sports. Not all that great.
Response from Samsung USBy Samsung Specialist, May 20, 2026
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Performance in brightly lit room is amazing!
on May 20, 2026
Posted by: arizzona
from Mesa, AZ
[This review was collected as part of a promotion.] This TV blew away all my expectations, even after exhaustively researching the best TVs for brightly-lit rooms, and finding the Samsung QLED 4K QN90F to be one of the highest rated. I have been plagued for years with the mirror-like reflection of a huge high west-facing window obliterating most of the screen during any afternoon hours, and I was dubious any TV was going to be a huge improvement. I was wrong. The matte screen and the dynamic picture setting option completely negate that issue, at any time of the day. You have to look hard to be able to tell there is a window there at all, and it doesn't detract from the picture in the slightest. That alone would make me rate this the best TV purchase I've ever made, but it definitely doesn't stop there. The resolution, clarity, and vivid, rich color is jaw-dropping. I love the various pre-set picture modes, allowing me to easily change based on what I'm watching without having to deep-dive into the advanced settings, with built-in settings for brightness/contrast etc. for the preset modes, on a single button on remote. The initial setup was extremely easy with everything intuitively linking to my existing accounts, and the platform is fairly well laid out and easy to navigate. The TV speakers are really quite good, but I added a Samsung wireless surround system, which also linked intuitively without any issues, and I now have a legit home theater everyone is in awe of. Even at 4pm! Thanks Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing 85” TV
on May 20, 2026
Posted by: Bwmer
from SW Ohio
[This review was collected as part of a promotion.] The 85” 4k QN90F is amazing. I had the GeekSquad install it given its weight & size. The picture is fabulous and so glad I opted for this anti glare screen. Get the extended warranty just in case!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor features
on May 20, 2026
Posted by: Mick
from Michigan
[This review was collected as part of a promotion.] The TV will NOT connect to apps that have anything to do with Google.
Samsung doesn't like Google. I can't connect to the Google app to be able to watch streaming.
My favorite channel, I cannot watch.
Smart TV, I don't agree.
Not being compatible with Google is just dumb.
Samsung doesn't like Google. I can't connect to the Google app to be able to watch streaming.
My favorite channel, I cannot watch.
Smart TV, I don't agree.
Not being compatible with Google is just dumb.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
4
Value
1
Response from Samsung USBy Samsung Specialist, May 20, 2026
We appreciate your review. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on May 20, 2026
Posted by: Angel
from Long Beach MS
[This review was collected as part of a promotion.] This TV is resolution and clarity is outstanding. The anti glare helps keep the TV picture perfect for any angle. I would recommend this TV to anyone who is looking to buy a TV at a great price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not fully satisfied
on May 20, 2026
Posted by: Frisco_Jeep
from Frisco, Texas
[This review was collected as part of a promotion.] TV has a great picture. However it has a couple downsides too. I like having an on screen clock while watching TV. This TV has no way of doing that like my last TV did. I can't even download an app for that. This TV has an AI auto volume that sucks. I would have liked to have the ability to fine tune the sound profile. You can't even download an equalizer app. You have very few apps that you are allowed to download compared to other TV's.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, May 20, 2026
Thank you for sharing your review. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US