Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
595
4 Stars
90
3 Stars
26
2 Stars
5
1 Star
10
95%of customers recommend this product.
(
319 out of
337)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
1
TV has a line down through it
on March 23, 2026
Posted by: Victor
[This review was collected as part of a promotion.] the TV has a line down the middle of it to my house I was not able to take it down and return it anyone up on the bracket . I've had to live with it I'm not happy
Response from Samsung USBy Samsung Specialist, March 24, 2026
Victor,
It’s unfortunate to hear about your experience with Samsung’s QN90F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
It’s unfortunate to hear about your experience with Samsung’s QN90F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Quality product
on March 23, 2026
Posted by: Mike
from Cottonwood, California
[This review was collected as part of a promotion.] Quality is great with bright graphics. My husband needed a TV with high resolution and clarity because he is visually impaired. The 85" was the perfect choice.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and price
on March 23, 2026
Posted by: Ilovesamsung
[This review was collected as part of a promotion.] Was very delight with the Killer pictures and very great.
Written by a customer while visiting Samsung US
Customer Rating
4
Great tv
on March 23, 2026
Posted by: Sunny
[This review was collected as part of a promotion.] Great tv! Sometimes the operating system hangs but other than that everything is fine
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features easy to read menu
on March 23, 2026
Posted by: Korbs78
from 1121 church street apt 214, 214
[This review was collected as part of a promotion.] Wonderful clarity and picture. One of the best qled TVs I've ever owned. The brightness 8 out of 10. Contrast 7 out of 10. Vibrancy 9.5 out of 10. Resolution 10 out of 10.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Looks good
on March 23, 2026
Posted by: Abeleon
from Phnx, AZ
[This review was collected as part of a promotion.] Looks great but hulu, disny+, crunchyroll, peacock, tubi and other apps stopped working a year in. Was not covered under warranty. Had to resort to a roku stick to use the tv for these apps.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Samsung Specialist, March 23, 2026
Abeleon,
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on March 23, 2026
Posted by: Buk Buk
[This review was collected as part of a promotion.] Picture is very clear and the colors are deep and vivid
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome picture
on March 23, 2026
Posted by: Legend_is_Loar
from Bowling Green ky
[This review was collected as part of a promotion.] I enjoy the picture on this TV gaming not much screen settings don't switch from one to the other
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US