Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(218 Reviews)
Rating breakdown 218 reviews
5 Stars
184
4 Stars
22
3 Stars
9
2 Stars
1
1 Star
2
94%of customers recommend this product.
(
33 out of
35)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
The best TV
on December 22, 2025
Posted by: YOalone
[This review was collected as part of a promotion.] It is one on the best TV. Good quality picture. It is so clear screen, the sound is excellent. Love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my TV it has bright color,easy to use sound
on December 24, 2025
Posted by: Lillypad5
[This review was collected as part of a promotion.] Very user friendly, very nice picture, good ,sound, I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Work seemlessly with Samsung ecosystem
on December 26, 2025
Posted by: AlexSamsung2025
[This review was collected as part of a promotion.] The tv has a great picture quality and brightness. I use it during the broad daylight without much loss of the contrast. Also the smart features made this tv connect seemlessly with other household smart products makes it handy. Overall a great product and purchase experience with Samsung online.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good quality and awesome features
on December 26, 2025
Posted by: Prietaaaa
[This review was collected as part of a promotion.] Love it !! Very great quality and definitely worth your money
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is extraordinary.
on December 27, 2025
Posted by: Toogood3179
[This review was collected as part of a promotion.] Samsung is truly the best when it comes to technology. Their tvs are 100% top of the line and give the best picture quality. When it comes to gaming or just wanting to chill and watch a movie, I'm always satisfied with Samsung's capabilities. With the AI upscaling, it takes picture quality to the next level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cinema at home
on December 30, 2025
Posted by: Gguint
[This review was collected as part of a promotion.] Got this on sale with not a lot of expectation but oh boy. Cinema
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the 4k picture quality of this product
on December 31, 2025
Posted by: Sippi420
[This review was collected as part of a promotion.] BEST picture quality with the one of the most trusted brand for displays ..
Not only for televisions but also the king of mobile phone screens
Not only for televisions but also the king of mobile phone screens
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Anti-Glare is it's best feature
on January 13, 2026
Posted by: John
from Tucson Arizona
The Anti-Glare feature is the best new feature in any TV since 4K. It will be game changing for the TV industry. We LOVE it! We can now watch TV during the day in our bright Arizona living room with no glare and reflections. Amazing! The picture is fabulous. However, many settings are unavailable. In particular, The "Fit to Screen" function doesn't work I can not stretch old 4:3 shows to fill the screen. There no Zoom feature either. THE "FIT TO SCREEN" BUTTON NEEDS AN UPDATE SO THAT IT FUNCTIONS!!!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, January 13, 2026
John,
Thank you for sharing your review. If a menu setting on your TV is grayed out, it typically means the option is not currently available based on the input source, specific feature settings, or connected devices.
In many cases, grayed-out settings appear because a streaming app like Netflix or Hulu is running in the background. To resolve this, press and hold the Return button on your remote to fully exit the app. Then return to the settings menu – your options should now be accessible.
Here are a few other reasons a function may be unavailable:
• Picture Mode may be grayed out if HDR+ is enabled.
• Zoom and Position is only available when Picture Size is set to Custom - not 16:9 or 4:3.
• Certain options may also be disabled while content is actively playing from a specific source (e.g., HDMI or app).
If you'd like help adjusting these settings or understanding a specific feature, we're here to help. Please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your review. If a menu setting on your TV is grayed out, it typically means the option is not currently available based on the input source, specific feature settings, or connected devices.
In many cases, grayed-out settings appear because a streaming app like Netflix or Hulu is running in the background. To resolve this, press and hold the Return button on your remote to fully exit the app. Then return to the settings menu – your options should now be accessible.
Here are a few other reasons a function may be unavailable:
• Picture Mode may be grayed out if HDR+ is enabled.
• Zoom and Position is only available when Picture Size is set to Custom - not 16:9 or 4:3.
• Certain options may also be disabled while content is actively playing from a specific source (e.g., HDMI or app).
If you'd like help adjusting these settings or understanding a specific feature, we're here to help. Please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US