Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(218 Reviews)
Rating breakdown 218 reviews
5 Stars
184
4 Stars
22
3 Stars
9
2 Stars
1
1 Star
2
94%of customers recommend this product.
(
33 out of
35)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
98QN90F no more reflections
on December 20, 2025
Posted by: HappyCat
[This review was collected as part of a promotion.] Could not be any happier!! 98 inch TVs have alot of glass for reflections, but not with the matte finish on this beautiful TV. We have sliding glass door which lead into our great room which used to cause constant reflections. Thanks to Samsung for having military disccount so we could afford this wonderful TV!! 4th Samsung TV we've had. Best so far!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The picture quality is not that great
on December 20, 2025
Posted by: ElvisT
[This review was collected as part of a promotion.] This TV has his it's pros and cons, it has a lot of cool features but the picture quality is not of the greatest.
Value
3
Response from Samsung USBy Samsung Specialist, December 22, 2025
ElvisT,
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv for my small office!
on December 20, 2025
Posted by: barbsboys2
[This review was collected as part of a promotion.] I love this tv and only have one issue. I don't know how to get the vibrant clear picture. My son bought same one and it is very clear and vibrant. Not sure how to get it like his.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on December 20, 2025
Posted by: KentJohn
[This review was collected as part of a promotion.] Absolutely love the TV shows are excellent picture. Would recommend anybody buying it. That wants an awesome picture especially in a bright room.!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on December 20, 2025
Posted by: Deckard9312
[This review was collected as part of a promotion.] Anti reflective finish is amazing. Sound is absolutely amazing especially after owning a qn90a this is a big step up!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big Beautiful Picture
on December 20, 2025
Posted by: Nojo714
[This review was collected as part of a promotion.] The quality of this T.V. is exactly what you'd expect from Samsung. The clarity and color are exceptional. I'm blown away. It is so bright and crisp . The interaction with my Samsung Galaxy is also very impressive. I am very happyu with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT PICTURE & EASY SETUP
on December 21, 2025
Posted by: MCPORetired
[This review was collected as part of a promotion.] Love this TV. True 4kHD and mini leds bring brighter color to everything even regular over-the-air TV. Setup was easy with the TV doing pretty much everything for me. Just had to make sure the connected devices were turned on. The anti-glare is great for watching in my basement with room lights on. Would highly recommend to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv.
on December 22, 2025
Posted by: Nick02
[This review was collected as part of a promotion.] The Colors are amazing. I absolutely love this tv.
Value
5
Written by a customer while visiting Samsung US