Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(867 Reviews)
Rating breakdown 867 reviews
5 Stars
710
4 Stars
107
3 Stars
29
2 Stars
9
1 Star
12
95%of customers recommend this product.
(
406 out of
429)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
My Favorite Picture of the house
on June 21, 2026
Posted by: DLuv
from Sarasota FL
[This review was collected as part of a promotion.] The brightness is just the perfect level, amazing colors, 3D contrast , r
Super realistic motion in a magnificent upscaling design .
Super realistic motion in a magnificent upscaling design .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture
on June 21, 2026
Posted by: JRegan
[This review was collected as part of a promotion.] Beautiful picture, clarity, brightness, contrast. So happy with our purchase and the price.
Written by a customer while visiting Samsung US
Customer Rating
3
Great 4K. Non 4K is NON
on June 21, 2026
Posted by: FrogTide
from Dallas, Tx
[This review was collected as part of a promotion.] Although amazing and mind blowing viewing in 4k, of shows CREATED IN 4K, non 4k shows require constant adjustment of picture. Even when changing channels or stream between non 4k, one must go in and make a plethora of adjustments of picture mode, A I mode, contrast, etc. and general settings. Black backgrounds become pixelated, AI enhanced mode is inconsistent between scenes, and some scenes look worse than an old analog, tube over air T.V.. Once you spend 5-10 minutes making adjustments, picture of non 4k created programs is decent. But it's a lot of work to go through each time you change yhe channel. Again, 4K created programs are almost 3D they're so good.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Samsung Specialist, June 22, 2026
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV except…
on June 21, 2026
Posted by: JoeUnix
[This review was collected as part of a promotion.] Trying to watch House of the Dragon on HBO Max through our Apple TV and there are some scenes that are too dark to see anything ! I have tried changing every Samsung picture setting under the sun but no luck ! My 85” 8k Samsung TV does not have this issue.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on June 21, 2026
Posted by: Theo
[This review was collected as part of a promotion.] We loved it as soon as we powered it up! The contrast, clarity and sharpness is amazing! We are spoiled!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Never buy Samsung again
on June 20, 2026
Posted by: Sadder but wiser
from AZ
I’ve had the tv for just over a year. Worked fine until today when we got the black screen of death. Repeatedly tried the recommended steps to reset the tv all to no avail. A lot of money to watch tv for a year. Never another Samsung product especially since a stove we bought. Few years ago also flipped out within a few moths after purchase. Never again
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, June 22, 2026
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
QN90F
on June 20, 2026
Posted by: JDavis
from Florida
[This review was collected as part of a promotion.] QN90F is a fantastic TV for bright rooms. Bought as a Christmas present for myself and am still very happy with my purchase. Have a bright room and this set doesn’t wash out at all. Bought it for this reason and it works well. Would buy again The color is beautiful and the ways to dial it in to your liking is extensive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Too difficult for words
on June 20, 2026
Posted by: x nurse
from NJ
[This review was collected as part of a promotion.] The TV is very difficult to manage, navigate, get what you want without a lot of searching and then it wants passwords which I should not have to use if I already have the AP. The all of a sudden the program comes on as if by magic I am having a very hartd time using this new TV. Two remote controls are over the top. One should be enough but it is not. Not having a good experience with my new TV.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Samsung Specialist, June 22, 2026
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US