Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
595
4 Stars
90
3 Stars
26
2 Stars
5
1 Star
10
95%of customers recommend this product.
(
318 out of
336)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
1
Poor features
on May 20, 2026
Posted by: Mick
from Michigan
[This review was collected as part of a promotion.] The TV will NOT connect to apps that have anything to do with Google.
Samsung doesn't like Google. I can't connect to the Google app to be able to watch streaming.
My favorite channel, I cannot watch.
Smart TV, I don't agree.
Not being compatible with Google is just dumb.
Samsung doesn't like Google. I can't connect to the Google app to be able to watch streaming.
My favorite channel, I cannot watch.
Smart TV, I don't agree.
Not being compatible with Google is just dumb.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
4
Value
1
Response from Samsung USBy Samsung Specialist, May 20, 2026
We appreciate your review. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on May 20, 2026
Posted by: Angel
from Long Beach MS
[This review was collected as part of a promotion.] This TV is resolution and clarity is outstanding. The anti glare helps keep the TV picture perfect for any angle. I would recommend this TV to anyone who is looking to buy a TV at a great price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not fully satisfied
on May 20, 2026
Posted by: Frisco_Jeep
from Frisco, Texas
[This review was collected as part of a promotion.] TV has a great picture. However it has a couple downsides too. I like having an on screen clock while watching TV. This TV has no way of doing that like my last TV did. I can't even download an app for that. This TV has an AI auto volume that sucks. I would have liked to have the ability to fine tune the sound profile. You can't even download an equalizer app. You have very few apps that you are allowed to download compared to other TV's.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, May 20, 2026
Thank you for sharing your review. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal clear quality picture. Amazing!
on May 20, 2026
Posted by: Rogola
from New York, NY
[This review was collected as part of a promotion.] Sharp and crystal clear view, the best thing is it doesn't matter if it is night time or the sun is out. Amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
High Quality Clarity !
on May 20, 2026
Posted by: KG88
from Lanaster, SC
[This review was collected as part of a promotion.] This TV is incredible. I am currently watching the NBA playoffs on this TV and everything seems to jump out at you. The clarity is top notched. I would definitely recommend this TV to anyone looking for a clear and sharp picture quality.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So glad we upgraded and upsized!
on May 20, 2026
Posted by: SATx2
[This review was collected as part of a promotion.] Purchased after retiring! Perfect for viewing our favorite shows and movies with a theater feel. Picture is crisp, colorful and makes watching tv an experience.
Written by a customer while visiting Samsung US
Customer Rating
5
Reflections eliminated!
on May 20, 2026
Posted by: PatCinema
from Jamison, PA
[This review was collected as part of a promotion.] TV is awesome - very clear picture, bright, and solved the reflection issue in our room! Only negative - was VERY difficult to attach the stand with the provided screws. Took way too long
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Dark scenes are nearly impossible to see
on May 20, 2026
Posted by: BonBon
[This review was collected as part of a promotion.] The picture is great except for the dark scenes. Way too dark and I've tried all of the settings but no good results.
Response from Samsung USBy Samsung Specialist, May 20, 2026
We appreciate your feedback on the picture quality of Samsung’s QN90F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Written by a customer while visiting Samsung US