Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
595
4 Stars
90
3 Stars
26
2 Stars
5
1 Star
10
95%of customers recommend this product.
(
318 out of
336)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Excellent Services within the TV and the features
on June 5, 2026
Posted by: Romeo toy
from Weslaco Tx
[This review was collected as part of a promotion.] The clarity of this TV is awesome I like using the AI for the service To find channels and helping up on the set up Enjoy this TV Great features within the system
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New tv
on June 5, 2026
Posted by: Tony
from Merriam,Ks.
[This review was collected as part of a promotion.] We are enjoying our 65in Samsung tv. it has a clear and beautifull picture.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not a good tv
on June 5, 2026
Posted by: Loren
[This review was collected as part of a promotion.] The Quality is not up to par. The image is blurry and has a refresh rate that is annoying.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
3
Response from Samsung USBy Samsung Specialist, June 5, 2026
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on June 5, 2026
Posted by: Charlie
from Portland, OR
[This review was collected as part of a promotion.] I don’t care if it’s not OLED, this beast has a picture quality just as good. Sound is amazing and it’s AI abilities remove my need to adjust anything and it took a bit to get my craving to tweak things to mellow out and appreciate what it does. May options, great UI and fast responses from all loaded apps. Couldn’t ask for anything more.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on June 5, 2026
Posted by: Dave
from Newmanstown PA
[This review was collected as part of a promotion.] Great TV, easy to put on the wall, easy to set up
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bright picture, very little glare.
on June 5, 2026
Posted by: Rich320
[This review was collected as part of a promotion.] the picture is bright , very little glare. default settings are not too good but able top adjust manually for a great picture,
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Upgrade
on June 5, 2026
Posted by: Series7man
from South Florida
[This review was collected as part of a promotion.] This was an upgrade from an older Samsung Smart TV. Great colors and sound. I have this paired with a Samsung Sound Bar with Q-Symphony. I couldn't be happier!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Crisp, bright viewing.
on June 5, 2026
Posted by: Lfromsalem
from Salem, OR
[This review was collected as part of a promotion.] Clear and bright picture. Upscaling is great for gaming. Very sharp contrast. Unfortunately is does get a little hot during long lasting bright content.
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US