Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
595
4 Stars
90
3 Stars
26
2 Stars
5
1 Star
10
95%of customers recommend this product.
(
318 out of
336)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
4
Great TV: poor apps
on June 7, 2026
Posted by: Frisco_Pappy
from Frisco TX
[This review was collected as part of a promotion.] The picture and sound are excellent. The only complaint I have is that you don't have access to the standard android TV apps. Samsung has limited TV apps and doesn't have the TV apps I really got used to having.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great color
on June 6, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This Samsung TV Is one of the best TVs I ever purchased The color the clarity the upscale is great I Would purchase this TV again I truly do love this TV
Written by a customer while visiting Samsung US
Customer Rating
5
Buy one!
on June 5, 2026
Posted by: Wdsma
[This review was collected as part of a promotion.] Great tv very clear excellent contrast my 4 th Samsung tv
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV, Terrible Home Screen Ads
on June 5, 2026
Posted by: YGEB
[This review was collected as part of a promotion.] The Samsung TV itself is very nice, as always when I buy Samsung. The big problem for me is the Home Page — I am forced to see Samsung partner ads, pictures, and apps I don’t want. Even though I purchased the TV, it feels like I’m not paying for anything because I can’t remove those displays. I will never subscribe or use them. I give that part zero. The TV is great, but if I could delete everything shown on the Home Page,art etc, I would be truly happy.
Written by a customer while visiting Samsung US
Customer Rating
3
Streaming hasn’t been a good experience
on June 5, 2026
Posted by: Sportsnut
from Lafayette La
[This review was collected as part of a promotion.] TV is great other than issue streaming constantly. Error messages every losing connection when other devises in the house are fine. Very frustrating, several times a week we have to reconnect to wireless only on this TV. Pictures is great when it works
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
2
Response from Samsung USBy Samsung Advisor, June 8, 2026
Hi Sportsnut,
Thank you for reaching out. If your TV is having trouble maintaining a wireless connection, please try the following:
1. Distance matters – Keep your TV within 50 feet of your router. Avoid placing the router behind walls, furniture, or electronic devices.
2. Minimize interference – Turn off nearby wireless devices that may disrupt the signal.
3. Power cycle both devices – Unplug the TV and router for 30 seconds, then plug them back in.
4. Run diagnostics:
o Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
o Settings > Support > Device Care > Self Diagnosis > Wi-Fi
5. Update firmware: Settings > Support > Software Update > Update Now
6. Factory reset (if needed): Settings > All Settings > General & Privacy > Reset > Factory Data Reset
If you continue to experience issues, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for reaching out. If your TV is having trouble maintaining a wireless connection, please try the following:
1. Distance matters – Keep your TV within 50 feet of your router. Avoid placing the router behind walls, furniture, or electronic devices.
2. Minimize interference – Turn off nearby wireless devices that may disrupt the signal.
3. Power cycle both devices – Unplug the TV and router for 30 seconds, then plug them back in.
4. Run diagnostics:
o Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
o Settings > Support > Device Care > Self Diagnosis > Wi-Fi
5. Update firmware: Settings > Support > Software Update > Update Now
6. Factory reset (if needed): Settings > All Settings > General & Privacy > Reset > Factory Data Reset
If you continue to experience issues, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung Television
on June 5, 2026
Posted by: Jim P
from Nebraska
[This review was collected as part of a promotion.] We love our Samsung television! The resolution and clarity is Amazing. Our livingroom has many windows, so a lot of light comes in during the day. The brightness and contrast of the television is fantastic during daytime viewing. We are truly amazed of the quality of our television. Thank you Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV!
on June 5, 2026
Posted by: Rocmom
[This review was collected as part of a promotion.] I’m so happy with this TV. The picture is crystal clear and brightness and contrast are perfect based on your preferences. The sound is actually good when just using the TV speakers. I’ve hooked up a sound bar and between that and the picture on the screen, I feel Iike I’m in a theater. The TV is extremely light so putting it on a table is very easy. Setting up the TV took no time at all. Each upgraded Samsung I buy just keeps getting better and better.
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic easy-to-navigate features
on June 5, 2026
Posted by: rainbow
[This review was collected as part of a promotion.] I am so satisfied with my product. There is fabulous clarity, color and contrast. I love my product..
Written by a customer while visiting Samsung US