Customer reviews from Samsung US
Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(218 Reviews)
Rating breakdown 218 reviews
5 Stars
184
4 Stars
22
3 Stars
9
2 Stars
1
1 Star
2
94%of customers recommend this product.
(
33 out of
35)
Customer Reviews for Samsung - 98 Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Better than expected quality!
on September 20, 2025
Posted by: Pattyellen
[This review was collected as part of a promotion.] I watch a tremendous amount of TV. From movies to sports, I want the very best picture I can afford, and want no lag or issues. This TV supplies me with it all. I love the easy to use solar remote too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Red Background Only
on October 20, 2025
Posted by: cpupro
[This review was collected as part of a promotion.] I bought this unit in April 2025, and it worked great. Yesterday the TV lost all color except the color red. Every channel on the TV was this way. I went to a 4K channel thinking it might reset internally and then back to normal and it corrected itself. It is working normally this morning.
How do I feel about this? I am not sure. Is this what the future is going to look like? I have only used Samsung TVs for years and never had an issue with any of them, just the most recent one.
I guess I will have to see and hopefully if it's going to be bad it will be when it's still under warranty.
How do I feel about this? I am not sure. Is this what the future is going to look like? I have only used Samsung TVs for years and never had an issue with any of them, just the most recent one.
I guess I will have to see and hopefully if it's going to be bad it will be when it's still under warranty.
Value
3
Response from Samsung USBy Samsung Specialist, October 20, 2025
Hi cpupro,
Thank you for sharing your experience. The screen abnormalities you’re seeing can often be resolved with a quick firmware update, which our team can complete through remote support. Please contact Samsung Support at 1-800-SAMSUNG so we can assist right away.
You can also reach us on LiveChat through the ‘Support’ link on our website.
We hope to hear from you soon.
~ Samsung Specialist
Thank you for sharing your experience. The screen abnormalities you’re seeing can often be resolved with a quick firmware update, which our team can complete through remote support. Please contact Samsung Support at 1-800-SAMSUNG so we can assist right away.
You can also reach us on LiveChat through the ‘Support’ link on our website.
We hope to hear from you soon.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture quality
on December 6, 2025
Posted by: Cbgtgann
[This review was collected as part of a promotion.] Looks like a great Smart TV. Good price. Easy installation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv for the price
on July 4, 2025
Posted by: BigMike
[This review was collected as part of a promotion.] Bought two of them, one for me and one for junior; we both like them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
OLED TV Alternative!
on November 5, 2025
Posted by: Robert
[This review was collected as part of a promotion.] If you are looking for a OLED alternative with zero risk of screen burn-in this is the TV to get in 2025.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Wall mount and buffering problems
on May 6, 2025
Posted by: Wontacceptmynickname
[This review was collected as part of a promotion.] I purchased the 2025 Class Neo QLED 4k QN90F. Beautiful picture. But the mounting holes are at the bottom of the set rather than in the mid section so my current wall mount places the TV higher than the space available. This is not mentioned in the specs. Samsung has yet to answer my request for wall mount information. The second issue is the buffering. If I rewind 4 or 5 frames, it takes 10 seconds + before the show continues. The response that it is on my end, my equipment is unfounded. I have all the necessary equipment, ethernet, router, etc., that is blamed. The TV I replaced had no buffering problems.
Value
3
Response from Samsung USBy Samsung Specialist, May 6, 2025
Hello there,
Thank you for sharing your experience with your QN90F TV. Please note that the Installation and Unpacking Guide included in-box with your TV provides you with these specific wall mounting/installation dimensions you're looking for.
You can also view & download it from our site here: https://downloadcenter.samsung.com/content/EM/202502/20250222034302001/BN68-20977A-00_IG_QN90D%20QN90F%2043-85inch_ZA_Eng_241224.0.pdf
For quick reference of the included/above guide - the 55" QN90F utilizes a VESA pattern of 200mm x 200mm. The distance from the top VESA holes to the top of the TV is 9.4". The distance from the bottom VESA holes to the bottom of the TV is 10.5".
Buffering during streaming is typically related to internet speed or signal strength. This can happen when your connection isn’t able to deliver data quickly enough for smooth playback.
We recommend the following steps to help improve streaming performance:
1. Use a 5GHz Wi-Fi connection, if available
2. Try a wired LAN connection for more stability
3. Reposition your router to minimize obstacles between it and the TV
4. Make sure your TV is running the latest firmware (Settings > Support > Software Update)
5. Run Device Care to optimize performance: Home > left directional key > Settings > Support > Device Care > Start Device Care
If buffering continues, you may want to contact your internet service provider to check your current speed or explore upgrade options.
If we can assist further, please call us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Thank you for sharing your experience with your QN90F TV. Please note that the Installation and Unpacking Guide included in-box with your TV provides you with these specific wall mounting/installation dimensions you're looking for.
You can also view & download it from our site here: https://downloadcenter.samsung.com/content/EM/202502/20250222034302001/BN68-20977A-00_IG_QN90D%20QN90F%2043-85inch_ZA_Eng_241224.0.pdf
For quick reference of the included/above guide - the 55" QN90F utilizes a VESA pattern of 200mm x 200mm. The distance from the top VESA holes to the top of the TV is 9.4". The distance from the bottom VESA holes to the bottom of the TV is 10.5".
Buffering during streaming is typically related to internet speed or signal strength. This can happen when your connection isn’t able to deliver data quickly enough for smooth playback.
We recommend the following steps to help improve streaming performance:
1. Use a 5GHz Wi-Fi connection, if available
2. Try a wired LAN connection for more stability
3. Reposition your router to minimize obstacles between it and the TV
4. Make sure your TV is running the latest firmware (Settings > Support > Software Update)
5. Run Device Care to optimize performance: Home > left directional key > Settings > Support > Device Care > Start Device Care
If buffering continues, you may want to contact your internet service provider to check your current speed or explore upgrade options.
If we can assist further, please call us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Remote sucks
on May 31, 2025
Posted by: Racerx9107
[This review was collected as part of a promotion.] This television is not very user friendly and the remote is awful!
Value
3
Response from Samsung USBy Samsung Specialist, June 2, 2025
Racerx9107,
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your QN90F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your QN90F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great TV with great features...
on July 5, 2025
Posted by: RJPIII
[This review was collected as part of a promotion.] My TV is used for streaming, movies, and video games...
It has improved my experience when use this TV....
The TV sound is also great when I do not choose to use my surround system....
Great option for a TV...
Value
4
Written by a customer while visiting Samsung US