Customer reviews from Samsung US
Samsung - 75 Class QN900F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(483 Reviews)
Rating breakdown 483 reviews
5 Stars
436
4 Stars
39
3 Stars
3
2 Stars
1
1 Star
4
94%of customers recommend this product.
(
113 out of
120)
Customer Reviews for Samsung - 75 Class QN900F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
1
Worst detail in a TV I've ever purchased!!
on October 7, 2026
Posted by: Upset Samsung purchaser
from Saratoga Springs New York
[This review was collected as part of a promotion.] My last 6 tv purchases have been from Samsung. This Samsung "65" Class Neo QLED 8K QN900F Vision AI Smart TV (2025)" is an 8K and the worst Samsung TV out of the last 6 purchases. Everyone's faces look like someone smeared mud over their faces. Faces and backgrounds are blurry and lacking detail. Buying an 8K TV I thought I would be getting better detail in faces and backgrounds but they are the worst by far of any TV I own even a 6 year old Samsung. I am so disappointed if I could return it I would. I was very busy this summer and took 5 weeks to open the box and turn it on. I've asked "AI" how can I adjust the settings to achieve better detail but none of their suggestions have worked. Please don't buy this Samsung TV!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Pro, October 8, 2026
Hello,
We appreciate your feedback on the picture quality of Samsung’s QN900F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Top directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Top directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat). You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Pro
We appreciate your feedback on the picture quality of Samsung’s QN900F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Top directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Top directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat). You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great selection
on September 21, 2026
Posted by: Strawberrymoonshine
from Beaumont, tx
[This review was collected as part of a promotion.] I love the vibrancy,smoothness, and brightness. I never see any glares. The contrast is better than the other TV models.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exquisite in every way
on September 21, 2026
Posted by: Daddy
[This review was collected as part of a promotion.] the clarity is beyond belief almost seems unreal the picture is very Vivid the transitions are smooth overall just really happy with this product it has been wonderful yeah operation and smooth functioning online just all around fanominal all around.
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Q900 the Great
on September 21, 2026
Posted by: MsAlxis
from Hollister, California
[This review was collected as part of a promotion.] We're a Samsung family. Absolutely love our Q900 85 inch. It's thin, great clarity, color and remote is sleek and easy to use.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Stellar quality
on September 21, 2026
Posted by: Trojan01
[This review was collected as part of a promotion.] This tv is the best I've seen! Picture quality is crystal clear, and the sound is amazing. Paired with sueround sound and sound bar, it gives a true movie theater experience
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 21, 2026
Posted by: Ozzy
[This review was collected as part of a promotion.] The television provides excellent image quality, and I am very satisfied with this gift thus far. The size is perfect for my living room
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on September 21, 2026
Posted by: Jacki21
[This review was collected as part of a promotion.] I love my t.v. it lasts a very long time has a great picture and great features i would definitely recommend this product to other people. Don't pass this opportunity up. Check this TV out and get yours. As soon as possible.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome and amazing item
on September 21, 2026
Posted by: Diva
[This review was collected as part of a promotion.] Brightness, contrast, smoothness , clarity. Awesome and amazing quality and performance large screen
Written by a customer while visiting Samsung US