Customer reviews from Samsung US
Samsung - 77 Class S85F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
102
4 Stars
13
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
30 out of
30)
Customer Reviews for Samsung - 77 Class S85F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
3
Low Contrast
on August 19, 2025
Posted by: Samsungfan
[This review was collected as part of a promotion.] The contrast between shadows is too dark. I adjusterd all the settings to brighten the picture but it seems that a lot of scenes are so dark that you cannot see what is in the shadows or backgrounds of some pictures. I also purchased the QLED Q8F 43 inch for our bedroom. The contrast is great on it. If I coud repurchase, it would be the QLED for our living room like the one we previously had. Lightening ruined both our televisions.
Value
3
Response from Samsung USBy Samsung Specialist, August 19, 2025
Samsungfan,
We appreciate your input on the picture quality of Samsung’s S85F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s S85F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
TV review. Very good
on April 2, 2025
Posted by: IamPoor
[This review was collected as part of a promotion.] It's a great TV. I used it for streaming,gaming, and all sorts of things. The picture quality is amazing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best T.V. I've ever had
on May 28, 2025
Posted by: LoveMySamsung2much
[This review was collected as part of a promotion.] I use my Samsung T.V. to watch live shows, stream movies and programs from many various choices of streaming services. I use it for my ginger system, to listen to music on the music channels, and cast feom other smart devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about it.
on November 20, 2025
Posted by: Spydershot69
[This review was collected as part of a promotion.] There is nothing to complain about nor question about this TV. It is excellent in every way imaginable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Settings are not clear
on July 30, 2025
Posted by: Mjrojic
[This review was collected as part of a promotion.] Cannot get youtubeTV to come up as default app. ?????????!!!!
Value
4
Response from Samsung USBy Samsung Specialist, July 30, 2025
Hello,
Thank you for your review. You can customize what your TV does at startup by adjusting the Start Screen Options.
To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following:
1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference.
2. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View.
3. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen.
If you need help adjusting these settings or have any other questions, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for your review. You can customize what your TV does at startup by adjusting the Start Screen Options.
To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following:
1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference.
2. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View.
3. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen.
If you need help adjusting these settings or have any other questions, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
So nice and good
on May 30, 2025
Posted by: SriRai
[This review was collected as part of a promotion.] Very nice and good quality product. Liked this very much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This had great screen and sound quality
on June 17, 2025
Posted by: Drwonka
[This review was collected as part of a promotion.] I use the TV for gaming and it is very easy to work and use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Recreation always best days off. Easy to use
on June 18, 2025
Posted by: Malball
[This review was collected as part of a promotion.] Best features ever. Clarity best so far no gimmicks!!
Value
5
Written by a customer while visiting Samsung US