Customer reviews from Samsung US
Samsung - 85 Class QN900F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(290 Reviews)
Rating breakdown 290 reviews
5 Stars
272
4 Stars
17
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
15 out of
15)
Customer Reviews for Samsung - 85 Class QN900F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Awesome TV
on June 20, 2025
Posted by: Alex613
[This review was collected as part of a promotion.] Everything about this TV is awesome. The color is so vivid amd detailed. It is huge. It is also very fast and smooth. I love this TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall not what I expected
on January 20, 2026
Posted by: DMon
from GA
Very bright, so I have no complaints there.
Resolution: great when it works. I have had some instance where the movie is so pixilated and it take some time to adapt.
Contrast with AI can be very generic/fake but still very good. Change from the AI to a specific movie mode fixes this.
Its very very immersive with h q-symphony. LOVE it
Overall its good quality. It gets very pixilated on some videos especially with live or scheduled TV- Occasionally with other streaming platforms. I have fiber internet at 1G and can stream games well without lag; so I'm not sure if that was an issue but it seems to work well with gaming so far.
Features
4
Performance
3
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, January 20, 2026
DMon,
Thank you for sharing your experience. Buffering during streaming is typically related to internet speed or signal strength. This can happen when your connection isn’t able to deliver data quickly enough for smooth playback.
We recommend the following steps to help improve streaming performance:
1. Use a 5GHz Wi-Fi connection, if available
2. Try a wired LAN connection for more stability
3. Reposition your router to minimize obstacles between it and the TV
4. Make sure your TV is running the latest firmware (Settings > Support > Software Update)
5. Run Device Care to optimize performance: Home > left directional key > Settings > Support > Device Care > Start Device Care
If buffering continues, you may want to contact your internet service provider to check your current speed or explore upgrade options.
If we can assist further, please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your experience. Buffering during streaming is typically related to internet speed or signal strength. This can happen when your connection isn’t able to deliver data quickly enough for smooth playback.
We recommend the following steps to help improve streaming performance:
1. Use a 5GHz Wi-Fi connection, if available
2. Try a wired LAN connection for more stability
3. Reposition your router to minimize obstacles between it and the TV
4. Make sure your TV is running the latest firmware (Settings > Support > Software Update)
5. Run Device Care to optimize performance: Home > left directional key > Settings > Support > Device Care > Start Device Care
If buffering continues, you may want to contact your internet service provider to check your current speed or explore upgrade options.
If we can assist further, please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US