Customer reviews from Samsung US
Samsung - 85 Class QN900F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(487 Reviews)
Rating breakdown 487 reviews
5 Stars
440
4 Stars
39
3 Stars
3
2 Stars
1
1 Star
4
94%of customers recommend this product.
(
115 out of
122)
Customer Reviews for Samsung - 85 Class QN900F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
8K Generation 65 inch
on February 12, 2026
Posted by: Lucky
from Fairbanks Alaska
[This review was collected as part of a promotion.] My first 8K Samsung television and is my fifth Samsung tv purchase and first 65 inch and overall I'm very glad and peacefully content with this 8K 65 inch tv. The best picture and fastest tv from my previous Samsung televisions! I'm so glad Samsung has mainstrayed their user friendly platform from navigating to and through factory settings to accessing and opening added software! I have yet to subscribe or even find full service 8K video apps or movies, however, the 4K on my NeoQLED 8K 65 inch is PHENOMENALLY INVIGORATING!!! If you're considering entry level or mid class 8K Samsung televisions or if you're a dedicated Samsung television consumer then other tv brands are still trailing the #1 television leader here in the United States! Samsung, way to go to reassure my high dollar and my entertainment involvement is secured with another DEPENDABLE and REMARKABLE TV PURCHASE!!! Way to go Samsung, remarkably shouted to the world peacefully WAY TO GO AND BRING MORE TO THE TV WORLD!!!!!
P.S. Please add a Samsung video app subscription with 8K/TV services! :)
P.S. Please add a Samsung video app subscription with 8K/TV services! :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing color 😍
on February 10, 2026
Posted by: Andrii
from Milford Ct
[This review was collected as part of a promotion.] It's all very big display, amazing t v I am love at this
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Luv it
on February 10, 2026
Posted by: Nwcho
[This review was collected as part of a promotion.] Amazing stupendous magnificent clarity spontaneous
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Blew My Mind
on February 9, 2026
Posted by: cwmuddawg
[This review was collected as part of a promotion.] This TV is really a step up from anything I have had. The clarity of this is unbelievable.! It is bright, smooth and looks like the screen is alive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Nice
on February 6, 2026
Posted by: lefleur
[This review was collected as part of a promotion.] This model is everything that I wanted and then some. Anti-glare which works perfectly in our very sunny living + dining room. I got it for my husband who loves sports and we both like all day tv binging.
Written by a customer while visiting Samsung US
Customer Rating
3
Overall not what I expected
on January 20, 2026
Posted by: DMon
from GA
Very bright, so I have no complaints there.
Resolution: great when it works. I have had some instance where the movie is so pixilated and it take some time to adapt.
Contrast with AI can be very generic/fake but still very good. Change from the AI to a specific movie mode fixes this.
Its very very immersive with h q-symphony. LOVE it
Overall its good quality. It gets very pixilated on some videos especially with live or scheduled TV- Occasionally with other streaming platforms. I have fiber internet at 1G and can stream games well without lag; so I'm not sure if that was an issue but it seems to work well with gaming so far.
Features
4
Performance
3
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, January 20, 2026
DMon,
Thank you for sharing your experience. Buffering during streaming is typically related to internet speed or signal strength. This can happen when your connection isn’t able to deliver data quickly enough for smooth playback.
We recommend the following steps to help improve streaming performance:
1. Use a 5GHz Wi-Fi connection, if available
2. Try a wired LAN connection for more stability
3. Reposition your router to minimize obstacles between it and the TV
4. Make sure your TV is running the latest firmware (Settings > Support > Software Update)
5. Run Device Care to optimize performance: Home > left directional key > Settings > Support > Device Care > Start Device Care
If buffering continues, you may want to contact your internet service provider to check your current speed or explore upgrade options.
If we can assist further, please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your experience. Buffering during streaming is typically related to internet speed or signal strength. This can happen when your connection isn’t able to deliver data quickly enough for smooth playback.
We recommend the following steps to help improve streaming performance:
1. Use a 5GHz Wi-Fi connection, if available
2. Try a wired LAN connection for more stability
3. Reposition your router to minimize obstacles between it and the TV
4. Make sure your TV is running the latest firmware (Settings > Support > Software Update)
5. Run Device Care to optimize performance: Home > left directional key > Settings > Support > Device Care > Start Device Care
If buffering continues, you may want to contact your internet service provider to check your current speed or explore upgrade options.
If we can assist further, please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great picturing
on December 28, 2025
Posted by: Treloni
[This review was collected as part of a promotion.] This product has good feature great color the size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture quality is superb!
on December 5, 2025
Posted by: Chucky
[This review was collected as part of a promotion.] Picture clarity color definition far exceeded my expectations.
Value
5
Written by a customer while visiting Samsung US