Customer reviews from Samsung US
Samsung - 85 Class QN900F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(458 Reviews)
Rating breakdown 458 reviews
5 Stars
416
4 Stars
35
3 Stars
3
2 Stars
1
1 Star
3
94%of customers recommend this product.
(
101 out of
107)
Customer Reviews for Samsung - 85 Class QN900F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
3
Overall not what I expected
on January 20, 2026
Posted by: DMon
from GA
Very bright, so I have no complaints there.
Resolution: great when it works. I have had some instance where the movie is so pixilated and it take some time to adapt.
Contrast with AI can be very generic/fake but still very good. Change from the AI to a specific movie mode fixes this.
Its very very immersive with h q-symphony. LOVE it
Overall its good quality. It gets very pixilated on some videos especially with live or scheduled TV- Occasionally with other streaming platforms. I have fiber internet at 1G and can stream games well without lag; so I'm not sure if that was an issue but it seems to work well with gaming so far.
Features
4
Performance
3
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, January 20, 2026
DMon,
Thank you for sharing your experience. Buffering during streaming is typically related to internet speed or signal strength. This can happen when your connection isn’t able to deliver data quickly enough for smooth playback.
We recommend the following steps to help improve streaming performance:
1. Use a 5GHz Wi-Fi connection, if available
2. Try a wired LAN connection for more stability
3. Reposition your router to minimize obstacles between it and the TV
4. Make sure your TV is running the latest firmware (Settings > Support > Software Update)
5. Run Device Care to optimize performance: Home > left directional key > Settings > Support > Device Care > Start Device Care
If buffering continues, you may want to contact your internet service provider to check your current speed or explore upgrade options.
If we can assist further, please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your experience. Buffering during streaming is typically related to internet speed or signal strength. This can happen when your connection isn’t able to deliver data quickly enough for smooth playback.
We recommend the following steps to help improve streaming performance:
1. Use a 5GHz Wi-Fi connection, if available
2. Try a wired LAN connection for more stability
3. Reposition your router to minimize obstacles between it and the TV
4. Make sure your TV is running the latest firmware (Settings > Support > Software Update)
5. Run Device Care to optimize performance: Home > left directional key > Settings > Support > Device Care > Start Device Care
If buffering continues, you may want to contact your internet service provider to check your current speed or explore upgrade options.
If we can assist further, please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great picturing
on December 28, 2025
Posted by: Treloni
[This review was collected as part of a promotion.] This product has good feature great color the size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picture quality is superb!
on December 5, 2025
Posted by: Chucky
[This review was collected as part of a promotion.] Picture clarity color definition far exceeded my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Picture
on December 5, 2025
Posted by: Len535
[This review was collected as part of a promotion.] Upgraded to 85” Samsung 8K tv and could not be happier! Was watching on a 60” and couldn’t believe how great the Samsung upgrade has made to our TV watching experience. Love having the solar remote that never needs batteries. Setup was very easy and user friendly. Would definitely recommend Samsung TV to anyone who enjoys watching shows with a high definition picture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awsome resulotion
on November 27, 2025
Posted by: Ronniegames67
The visoin ai on tizen os is like so cool and the resuotion eels like your in the movie
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on November 23, 2025
Posted by: Lovetv
[This review was collected as part of a promotion.] Great picture. Easy setup. Easy use. Have only had for a couple of days. The picture is much better than my 8k QN65Q8FNB. Colors are superb and noticeable better than the old 8k. Action movies and sports broadcasts have significantly better pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super Satisfied!!!
on November 23, 2025
Posted by: SomeOne
[This review was collected as part of a promotion.] Best quality in all formats!!! Picture, sound and apps are great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My boss has this tv
on November 9, 2025
Posted by: Shopping
[This review was collected as part of a promotion.] The quality of this Samsung TV is so clear and precise. I got my boss this tv and I just have to have one for Christmas.
Value
5
Written by a customer while visiting Samsung US