Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Average customer rating
4.7
(1,281 Reviews)
Rating breakdown 1,281 reviews
5 Stars
978
4 Stars
238
3 Stars
29
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,133 out of
1,178)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Customer Rating
5
Defender - PHOENIXM2M
on November 12, 2018
Posted by: ExtremelyHappyCustomer
from East Coast
Length of ownership:6 months
I bought two of the set of 2 cameras with the monitors. I would highly recommend these to anyone who wants to be able to see and hear all that goes on outside day and night. You can zoom in/out, change the volume or turn it off, speak to your dog outside or anyone(1 way or 2 way talk), record manually or when there is movement(or program every day either the same or a different program each day), cover them with a piece of plastic wrapped around them(do not cover the sensor though & they are fine in any weather conditions. They are so clear day and night. I cannot say enough about how great they are. I bought them because of a not so nice new neighbor and they are exactly what I needed for law enforcement also. The monitor is wonderful even though my sight is not great. I am more than pleased with them and MOST IMPORTANT - I had a problem and contacted Defender via phone and chat and spoke to "Darrielle" and give the highest praise and thanks for all of her help. Defender definitely cares about their customers. They do whatever they can to help you and also if something goes wrong, they will do whatever they can to make it right. Again, I highly recommend these cameras w/Monitor and Defenders Customer Service is the BEST!. Thank you "Darrielle" for all your help, expertise and kindness helping me. GB
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
So far very good really 4.5 stars
on November 11, 2018
Posted by: RJay23
from Quad Cities USA
Length of ownership:1 week
I bought this as a four camera set at Sam's Club and found it was very easy to install and pair. The only thing I can really fault is that just like far too many products I had download and print the manual. The system work wonderfully and the pictures are sharp and clear, both day and night. I do wish the cameras attached more firmly to the pedestal. Overall this is a fine system and replaces a five year old similar system by anothe manufacturer that was not as good.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Plays well from the start
on November 11, 2018
Posted by: Richard K
from Hollywood, F
Gender:Male
Length of ownership:1 week
This system is exactly what I was after. Happy I ordered it.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great
on November 8, 2018
Posted by: Ricky 56
from Hancock md
Gender:Male
Length of ownership:1 month
Easy to hook up wife likes it happy wife happy life
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system
on November 5, 2018
Posted by: Wisard
Gender:Male
Length of ownership:1 week
Was easy to install and it worked great right out of the box. Very quick response to motion activation and the night vision was excellent.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Product, Excellent Support
on November 4, 2018
Posted by: bubby55
from SC
Gender:Female
Length of ownership:3 months
I needed a plug and play system to monitor my property for trespassers but did not want to use internet or computers. The Phoenix M2 was affordable and perfect for this application. Setting up the record feature is easy and the night vision is very good. I recently contacted customer support to help me through a firmware upgrade and was pleasantly surprised at how helpful Darrielle was in walking me through the process. I will likely expand the system later knowing that I can count on Defender for technical help. Overall a great experience.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to set up
on November 1, 2018
Posted by: AZGeorge
from Albany, OR
Gender:Male
Length of ownership:1 year or longer
Have had for over a year, really like it. Easy to setup and use.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Great Tech Support!!!
on October 30, 2018
Posted by: MRolo
from Oceanside, CA
Length of ownership:3 months
I was having an issue with the screen freezing. Daniela was very helpful and assisted me in resolving the problem. Thank you!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com