Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Average customer rating
4.7
(1,281 Reviews)
Rating breakdown 1,281 reviews
5 Stars
978
4 Stars
238
3 Stars
29
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,133 out of
1,178)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Customer Rating
5
great camera
on July 8, 2020
Posted by: old geiser
from Cullowhee nc
Gender:Male
easy to set up even for an old [76] person also easy to understand and use,
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Wonderful
on July 5, 2020
Posted by: Whizzer
from Pittsburgh, PA
Gender:Male
Had the system for over a month. Couldn’t be happier. Easy to install, great vision day and night. Controls are self explanatory and a breeze to set up. Bought a 128 mb card to go with it. Can record continuous at night for debatable days, and motion when I am home.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Ideal for me.
on July 3, 2020
Posted by: pavelek
from Connecticut
Gender:Male
I purchased one about 6 years ego for my front entrance and I am very happy with it so I decided to get another one for my pool. Unable to purchase a new one so I have decided to go with refurbished one. It works great for me and gives me the opportunity to watch two monitors simultaneously. Thank you DEFENDER for making this affordable system.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Love it when internet down
on June 25, 2020
Posted by: Lolo
from NY
i have been enjoying using unit since i got it. I really loved having this when the internet went down and my other security system went down with it. I was so relieved that this Defender was still on the job. It brought peace of mind.
I would recommend this to a friend!
Response from defender-usa.comBy CX, July 3, 2020
Hello Lolo! Thank you for taking the time to review the Phoenix security system. We are so happy to hear that Phoenix was there, even when our other system was no able to be. We designed this product to ensure you always have peace of mind, without having to worry about an internet connection! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
So easy - Instant set up
on June 23, 2020
Posted by: Claudette
from Montreal, Quebec, Canada
Gender:Female
Plugged it in and it immediately found the cameras. So easy to use. I accidently cut the
cord and customer service was excellent. Immediately sent replacement. Very impressed with this company.
cord and customer service was excellent. Immediately sent replacement. Very impressed with this company.
I would recommend this to a friend!
Response from defender-usa.comBy CX, July 3, 2020
Hello Claudette! Thank you for taking the time to review the Phoenix security system. Our customer feedback is what matters most to us here at Defender! We are thrilled to know you found the system fast and easy to install. We are sorry to hear you cut a cord, but thrilled to hear customer service was able to fix this issue for you in a timely manner. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Great product
on June 20, 2020
Posted by: Mel Mel
from Turlock, ca
Gender:Female
However, i think someone has figured out how to dismantle your product very easy.
I would recommend this to a friend!
Response from defender-usa.comBy CX, July 3, 2020
Hello Mel Mel! Thank you for taking the time to review the Phoenix security system. Our customer feedback is what matters most to us here at Defender! We do recommend placing the cameras in areas that are not easy to reach, to avoid any tampering. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
So easy and works awesome
on June 16, 2020
Posted by: kkrafts
from fontana, CA
Gender:Female
Setting it up was easy. We placed one camera for the front door and one for the back door. Plugged everything in and it works great.
Videos are clear, even at night and the audio works great. In fact, you might want to turn the volume down a bit. The audio picks up every little sound. Birds singing, car engines, even my neighbors swimming in their pool across the street. I've been recommending them to everyone.
Videos are clear, even at night and the audio works great. In fact, you might want to turn the volume down a bit. The audio picks up every little sound. Birds singing, car engines, even my neighbors swimming in their pool across the street. I've been recommending them to everyone.
I would recommend this to a friend!
Response from defender-usa.comBy CX, July 3, 2020
Hello KKrafts! Thank you for taking the time to review the Phoenix security system. We are thrilled that you found the system easy to set up and use! We are glad to hear you found the speaker and microphone quality so high! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
sharp picture easy to start up
on June 16, 2020
Posted by: lightning
from Dothan
Gender:Male
excelent coverage and very clear pictures instaling was easy and did in very short time
I would recommend this to a friend!
Response from defender-usa.comBy CX, June 16, 2020
Hello lightning! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com