Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Average customer rating
4.7
(1,277 Reviews)
Rating breakdown 1,277 reviews
5 Stars
976
4 Stars
238
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,132 out of
1,176)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Customer Rating
5
on February 19, 2020
Posted by: RLC1943
from Jacksonville, N.C.
Gender:Male
Length of ownership:1 week
Very easy setup, everything the company says it is. So happy am considering adding more cameras and increasing SD card to max.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, February 24, 2020
Hello Richard! Thank you for taking the time to review your Defender Phoenix wireless system. Welcome to the Defender Family! We are so glad to hear that you are happy with the system, the easy setup and that you will be adding more cameras!
Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix system. Without you and our other customers, Defender would not be the name it is today!
Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix system. Without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Just what I needed!
on February 23, 2020
Posted by: Sten
from Carmel, NY
Length of ownership:1 week
I needed a simple camera and monitor system to cover a "dead spot" by the garages so I could see who has pulled up before they stand by my door. The two cameras in this package provide me with a clear picture of the car at the garage, and of the person standing at the door. It was easy to set up and worked immediately.
I would recommend this to a friend!
Response from defender-usa.comBy CX, February 24, 2020
Hi Sten! Thank you for taking the time to review your PHOENIXM22C unit. We are happy that we were able to assist you in covering a dead spot. Your continued support is much appreciated.
Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PHOENIXM22C system. Without you and our other customers, Defender would not be the name it is today!
Maha M. | Defender Customer Experience Expert
Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PHOENIXM22C system. Without you and our other customers, Defender would not be the name it is today!
Maha M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Unit
on February 29, 2020
Posted by: RamboJim
from Elma,NY
Gender:Male
Length of ownership:1 week
Well made,excellent picture quality,worth every penny...
Response from defender-usa.comBy CX, March 2, 2020
Hello James and thank you for taking the time to review your Defender Phoenix wireless security system! Welcome to the Defender Family! We are so glad to hear you are happy with the picture quality. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Defender Phoenix wireless security system because without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Pictures
on March 10, 2020
Posted by: mustang758
from Itasca, Texas
Gender:Male
Length of ownership:1 week
just bought this system 1 week ago, very easy to install, easy to use love it. pics are clear and cams are very simple to put up and aim. Love it. been putting it off and didnt realize i needed one until now after seeing it work.
I would recommend this to a friend!
Response from defender-usa.comBy CX, March 11, 2020
Hello Doak, thank you for taking the time to review your PhoenixM2 security system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
User Friendly
on March 12, 2020
Posted by: fishh
from Eastern NC
Gender:Male
Length of ownership:1 week
Set up and operation was made easy with the downloadable manual provided on the support pages. Startup was a breeze with the simple quick start guide. I am liking this product a lot so far, and will probably expand the system.
I would recommend this to a friend!
Response from defender-usa.comBy CX, March 16, 2020
Hello Seldon, thank you for taking the time to review your PhoenixM2! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to set up
on March 14, 2020
Posted by: dub1
from satsuma,Fl.
Gender:Male
Length of ownership:1 month
I have the cameras mounted on my garage which is 50 ft. from the house. I mounted the monitor in my bedroom and get good reception. Any idiot could set this system up it is so easy.
I would recommend this to a friend!
Response from defender-usa.comBy CX, March 19, 2020
Hello Henry, thank you for taking the time to review your PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system
on March 14, 2020
Posted by: Henry1575
from Palm Bay, FL
Gender:Male
Length of ownership:1 week
Just installed systems and have already captured movement in our drive. It was extremely to install and setup. Only minor problem has been my fingers have a hard time with the small joy stick
I would recommend this to a friend!
Response from defender-usa.comBy CX, March 19, 2020
Hello Henry, thank you for taking the time to review your PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Security System
on April 2, 2020
Posted by: Postman
from Pass Christian, Mississippi
Gender:Male
I purchased my first Phoenixm2 security system with two cameras in January and I'm completely satisfied. If you do not have internet, this is the camera for you! It records directly to a SD card, so no internet connection is required. Since both my cameras would be close to 100' from the system, I was skeptical to whether they'd work, but after connecting the system the signal strength was strong on both cameras. I was so impressed, I ordered another Phoenixm2 security system and have one camera setup well over 150' away from the monitor and it picks up without any problems. The only thing I would recommend is purchasing a 128 gigabyte SD card to increase the amount of video it will record.
I would recommend this to a friend!
Response from defender-usa.comBy CX, April 3, 2020
Hello Postman, thank you for taking the time to review your Defender PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!
Melissa C.| Defender Customer Experience Expert
Melissa C.| Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com