Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Average customer rating
4.7
(1,277 Reviews)
Rating breakdown 1,277 reviews
5 Stars
976
4 Stars
238
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,132 out of
1,176)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Customer Rating
5
more than what I expected
on February 7, 2020
Posted by: bativladi
from Toronto, Canada
Gender:Male
Length of ownership:1 week
I had a LOREX kit for 7 years. It's monitor failed I bought Defender. Pretty similar design and even in small technical details. I do not mind, because I was happy with Lorex. Think the Defender transmits better images. Overall Defender is excellent, but just installed it. Hope will not have issues for several years.
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, February 10, 2020
Hello there Vladimir and thank you for taking the time to review your Defender Phoenix wireless security system. Welcome to the Defender Family! We glad to hear that you are happy with the design and the images. Our customer feedback is truly what matters most to us here at Defender which is why we would greatly appreciate you speaking with your friends and family about your experience with Defender and your security system, because without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to setup and configure
on February 9, 2020
Posted by: RNats
from Vancouver, BC
Length of ownership:1 month
I purchased this system within the past few weeks to monitor our driveway and cul-de-sac area. The range of vision seems to be as advertised and the night vision is good as well. Product was easy to connect and get working right out of the box. Buttons on camera are self-explanatory, but the online manual is easy to access and understand if you need more details on menu setup options.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, February 10, 2020
Thank you, Stan, for taking the time to review your Defender Phoenix wireless security system. We are so very happy to hear you are enjoying the range, night vision, and that the system was easy to set up and use. Our customer feedback is truly what matters most to us here at Defender which is why we would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix system, because without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent clarity!
on February 12, 2020
Posted by: Peter Sagonias
from Arden, NC
Gender:Male
Length of ownership:1 month
Just set the system up and it was so easy and clear. Will have to order the 2 extra cameras.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, February 13, 2020
Hello Peter and thank you for taking the time to complete a review of your Defender Phoenix wireless security system. Welcome to the Defender Family! We are delighted to hear that you had an easy and clear setup and that you plan on purchasing more cameras! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix wireless security system because without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
My camera
on February 15, 2020
Posted by: Davey
from Bradenton
Gender:Male
Length of ownership:1 month
I bought my Defender single a couple of weeks ago & it works great!
I would recommend this to a friend!
Response from defender-usa.comBy CX, February 19, 2020
Hello David, we are happy that your experience with your PhoenixM22 has been so positive. If you can let your friends and family know how great your experience was we would greatly appreciate it.
Martin R. | Defender Customer Experience Expert.
Martin R. | Defender Customer Experience Expert.
Martin R. | Defender Customer Experience Expert.
Martin R. | Defender Customer Experience Expert.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great security system!
on February 16, 2020
Posted by: Gabrowna
from Panama City, Fl
Gender:Male
Length of ownership:1 week
Received the wireless security system a week ago, had it up and running within a couple hours. I’m 70 years old so it not doubt took me a little longer to install than a younger person, but installation went smoothly. The system works as advertised and the wife and I are well pleased with this product. Highly recommend to anyone in search of adding security around the house.
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, February 19, 2020
Thank you Gary, for taking the time to review your Defender Phoenix wireless security system! Welcome to the Defender Family! We are so glad to hear that you and your wife are pleased with the system and that the installation went smoothly. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Defender Phoenix wireless security system because without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system
on February 16, 2020
Posted by: redneck9824
from kennewick washington
Gender:Male
Length of ownership:1 month
Great system. Simple pug and play camera system that works like the bigger more costly systems.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, February 19, 2020
Hello Lewis and thank you for taking the time to review your Defender Phoenix wireless security system! We are so glad to hear you are happy with the installation and the system.! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Defender Phoenix wireless security system because without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Picks up well, both picture and sound.
on February 18, 2020
Posted by: channel
Gender:Female
Length of ownership:1 week
I just bought mine last week but my neighbor suggested it after buying hers a month ago. She states it gives her great peace of mind, and I am hoping for the same. Plus, the speaker allows you to hear what is going on around you.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, February 19, 2020
Thank you Jan, for taking the time to review your Defender Phoenix wireless security system! Welcome to the Defender Family! We sincerely hope that this system gives you the same peace of mind as your neighbor who recommended it to you.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy set up
on February 18, 2020
Posted by: Mikey40
from Apple Valley, C.A.
Gender:Male
Length of ownership:1 week
Great product easy to install good video and audio definitely recommend
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, February 19, 2020
Hello Michael and thank you for taking the time to review your Defender Phoenix wireless security system! Welcome to the Defender Family! We are so glad to hear you are happy with the easy install, picture and audio quality. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Defender Phoenix wireless security system because without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com