Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Average customer rating
4.7
(1,278 Reviews)
Rating breakdown 1,278 reviews
5 Stars
977
4 Stars
238
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,132 out of
1,176)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Customer Rating
5
easy to use with excellent function
on December 22, 2019
Posted by: kbh143
from Rutland Ohio
Gender:Male
Length of ownership:1 week
Hello,
I installed this easily and its range from the farthest camera to the monitor is excellent.
The motion detection works excellent
The picture is excellent
The sound is excellent
Motion detection works well
The intercom works well
I will be adding 3 more cameras soon
I installed this easily and its range from the farthest camera to the monitor is excellent.
The motion detection works excellent
The picture is excellent
The sound is excellent
Motion detection works well
The intercom works well
I will be adding 3 more cameras soon
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, December 23, 2019
Hello Howard, and thank you for taking the time to review the Defender Phoenix wireless security system. We are happy to hear you are pleased with the sound and picture quality, as well as the motion detection and the range of the cameras. Please reach out to our Customer Support team via chat, e-mail or phone should you require any additional service.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Really easy to set up
on December 23, 2019
Posted by: Time2sew2000
from Pennsylvania
Gender:Male
Length of ownership:1 week
Really easy to set up, great sound and really good picture!
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 23, 2019
Thanks for the review Ray. We are happy that you are enjoying the PhoenixM2. If you should require support please contact us by phone, email or live chat!
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to set up and use.
on December 23, 2019
Posted by: Yanal
from Seattle
Length of ownership:1 week
You don’t need a smart phone to view or operate. Easy to understand set up.
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 23, 2019
Thanks for the review Yana! We are happy that you were able to set it up easily. If you should require support please contact us by email, phone or live chat!
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
simple
on December 23, 2019
Posted by: anngwaddle
from keystone heights, fl
Gender:Female
Length of ownership:1 month
simple easy plug and play installation clear picture
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, December 24, 2019
Hello Ann Waddle. Thank you for taking he time to review your Defender Phoenix wireless security system! We are pleased to hear you are happy with the system. Please reach out to our Support Team via chat, e-mail or phone if you require any assistance.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Reliable
on December 24, 2019
Posted by: beerman
from Newwark Ohio
Gender:Male
Length of ownership:1 year or longer
I've had 2- 2camera, 1 monitor systems running for 5 years. I like them so well, I bought another 2 camera, 1 monitor system for myself and another 2 camera,1 monitor system for my Mom for Christmas
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 25, 2019
Thanks for being part of the Defender family, If you should need any support, please contact us by phone, email or live chat!
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Love it
on December 25, 2019
Posted by: Rufus
from Missouri
Gender:Male
Length of ownership:1 month
Didn't know what we were missing. Records everything while we're working.
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 25, 2019
Hello William, thanks for writing a review. We are happy that you are part of the Defender family.
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Works great
on December 26, 2019
Posted by: Momofmany
from Michigan
Gender:Female
Length of ownership:3 months
I bought one camera a few months ago and liked it so much we bought four more cameras. 2-Two cameras plus monitor systems. I love the motion sensor alarm for letting me know if my kids get out of bed at night. I can glance and see who is up and if they are just using the bathroom or getting into something. I like how I can talk to them through the monitor. It is very clear on both ends.
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 27, 2019
Hello Lisa, thanks for taking the time to write a review. We are happy that the PhoenixM2 is fitting into your life. Should you require support please contact us by phone, email or live chat!
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4
Easy install and operation.
on December 27, 2019
Posted by: hank75
from Liberty, Texas
Gender:Male
Length of ownership:1 week
Received as an X-mas gift. Cameras were easy to install and operate good. Camera kept giving alerts at night in the fog. Looked like it was snowing. Hardest part was running power to the cameras.
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 28, 2019
Hello Henry, thanks for taking the time to write a review and we appreciate the feedback.
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com