Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Average customer rating
4.7
(1,277 Reviews)
Rating breakdown 1,277 reviews
5 Stars
976
4 Stars
238
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,132 out of
1,176)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Customer Rating
5
awesome
on January 12, 2020
Posted by: dusty
from rockingham nc
Gender:Male
Length of ownership:1 week
works great great picture quality highly reccomend
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, January 13, 2020
Thank you Dustin Helms for taking the time to review your Defender Phoenix wireless security system. We are glad to hear you are happy with the picture quality and that would would recommend the system. If you require any assistance, please reach out to our Support Team via phone or e-mail.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great all around system.
on January 12, 2020
Posted by: Assog
from California
Gender:Male
Length of ownership:6 months
I've had about 5 different camera system from 5 different manufacturer's. And this Phoenixm22c system is the best by far. I purchased one system for my shop about 6 months ago and it performed so good. That i just purchased 3 more and set one up at my house, my mother's house and my mother in laws and we all love it. Good job Defender.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, January 13, 2020
Hello Tony Donn, and thank you for taking the time to review your Defender Phoenix wireless security system. We are happy to hear you are enjoying the system. If you require any assistance, please reach out to our Support Team via phone or e-mail.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to use
on January 15, 2020
Posted by: Chatty Cathy
from Madison,NY
Gender:Female
Length of ownership:1 week
Just bought this system to replace my old Lorax. Picture is much clearer than our old system. Very easy to set up and use. Love the split screen.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
on January 17, 2020
Posted by: Booda
from Johnston RI
Length of ownership:1 week
I bought this last week and am very pleased with it. A clear picture
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, January 18, 2020
Hello Stephen Fowler, and thank you for taking the time to review your Defender Phoenix wireless security system! We are so happy to hear you are pleased with the system and its clear picture. Please reach out to our Customer Support Team via phone or e-mail is you require any assistance, we would love to assist further!
Written by a customer while visiting defender-usa.com
Customer Rating
3
Easy to install
on January 17, 2020
Posted by: Tom1951
from Grant NE
Gender:Male
Length of ownership:1 week
I bought this a week ago and installed it in about 2 hours. I am satisfied with the daytime images, but the night time image is blurred. I am a little disappointed that the cameras don't have a wider angle of view. It says in the advertisement that it has a range of 150 feet from the camera to the monitor, but I would say that 50 feet is a stretch. We them mounted on our garage and they have to go through two walls and at first they were saying "out of range". After adjusting the antennae we were able to get them to work. We had some high winds and an icy mix since installation and the picture was good through it all. For the price, I think it will be a good purchase. We don't have to be constantly looking out a window to see behind our garage.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, January 18, 2020
Hello there Tom, and thank you very much for taking the time to review your Defender Phoenix wireless security system! The optimal range for the system is 150 ft, clear line of sight, therefore having multiple walls between the 2 can cause signal issues. Please reach out to our Customer Support Team via phone or e-mail for further assistance! We would love to help you get the most out of your system!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy installation
on January 21, 2020
Posted by: David1970
from Hickory Flat, MS
Gender:Male
Length of ownership:1 month
Had system for 2 weeks and am impressed. Installation was simple and has good picture quality
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, January 23, 2020
Hello David and thank you very much for taking the time to review your Defender Phoenix wireless security system. We are pleased to hear you an easy installation and are happy with the picture quality. Please reach out to our Customer Support Team via phone or e-mail should you require any further assistance, as we are more than happy to help.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great
on January 21, 2020
Posted by: Codi
from Hull,Tx
Gender:Female
Length of ownership:1 month
Great picture quality day and night. Easy setup to monitor.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, January 23, 2020
Thank you very much Codi for taking the time to review your Defender Phoenix wireless security system. We are pleased to hear you had an easy set up and the picture quality is great both day and night. Please reach out to our Customer Support Team via phone or e-mail should you require any assistance.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Security Camera system
on January 21, 2020
Posted by: Smiley23
from Brillion, WI
Gender:Female
Length of ownership:1 month
i bought this a couple weeks ago, love it. was very easy to set up. Looked on line for the videos to setup and playback recorded video. Very easy to do
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, January 23, 2020
Hello Lois, and thank you very much for taking the time to review your Defender Phoenix wireless security system. We are pleased to hear you had an easy set up and you found the videos we have in our Support Center useful. Please reach out to our Customer Support Team via phone or e-mail should you require any further assistance, as we are more than happy to help.
Written by a customer while visiting defender-usa.com