Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Average customer rating
4.7
(1,278 Reviews)
Rating breakdown 1,278 reviews
5 Stars
977
4 Stars
238
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,132 out of
1,176)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Customer Rating
4
Easy setup
on December 7, 2019
Posted by: Martronics
from Texas
Gender:Male
Length of ownership:1 week
Bought this to replace an old similar system purchased from Harbor Freight, awesome resolution and quick setup. The only thing negative is that it did not come.with an adjustable bracket to install at different angles, Otherwise, well pleased.
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 9, 2019
Thank you for taking the time to review your PhoenixM2, Martin. We appreciate your feedback on the mounting bracket and will be sure to pass this along to our Research and Development team. Should you have any further questions or concerns, please reach out!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4
Easy to install
on December 7, 2019
Posted by: pier1
from Wisconsin
Gender:Male
Length of ownership:1 week
We ordered two security camera sets. They were easy to set up and pair. The only thing that we are dissatisfied with is the SMALL button to select options. We keep fat fingering it. Wish it was larger. We feel secure in being able to see what and/or who is outside.
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 9, 2019
Thank you for taking the time to review your PhoenixM2, James!
We appreciate your feedback on the button size and will be sure to pass this along to our Research and Development team. Should you have any further questions or concerns, please reach out!
Melissa C. | Defender Customer Experience Expert
We appreciate your feedback on the button size and will be sure to pass this along to our Research and Development team. Should you have any further questions or concerns, please reach out!
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Super easy setup
on December 8, 2019
Posted by: laddy13
from phoenix
Gender:Male
Length of ownership:1 week
I just purchased this system and plugged the two items in to make sure they worked before mounting the camera. I was surprised that no setup was needed. I bought it strictly for a front door camera as we have no peephole. could not have been any easier.
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 9, 2019
Thank you for sharing your experience with your PhoenixM2, John! We are so happy to see that you are enjoying your system! Should you have any questions, please reach out!
Melissa C. | Defender Customer Experience Expert
Melissa C. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Perfect for people with NO INTERNET!!!
on December 12, 2019
Posted by: Chris Jeremiah
from Prairie Grove, Ar
Gender:Male
Length of ownership:1 week
Great purchase for a great price. Exactly what I was needing. Especially since I didnt have internet. Good picture even in pitch dark. Easy to use and I love it comes with it's own monitor that's small and easy to hide
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 12, 2019
Hello Christopher, thank you for writing a review. We are happy that you are enjoying your PhoenixM2 system.
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to setup... does the job well!
on December 12, 2019
Posted by: Alexander
from Portland, OR
Gender:Male
Length of ownership:3 months
I've ordered 4 of these Defender units now for our workplace. They work great for our needs!
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 13, 2019
Thanks for choosing Defender, we are happy to have you as part of the Defender family.
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Value and performance
on December 13, 2019
Posted by: Rob1962
from Altavista, VA
Gender:Male
Length of ownership:1 year or longer
After a year in use, the Phoenix has worked flawlessly. Where it is installed there are two concrete walls between the camera and monitor screen and a distance of about 100 ft. It was well worth the investment.
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 14, 2019
Hello Robert, we are happy that the system is working well for you.
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
on December 14, 2019
Posted by: viking
from LK Hopatcong nj usa
Gender:Male
Length of ownership:1 week
I bought this and am very happy with it hooked it up fast it workes fine i am glad i bought it.
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 14, 2019
Hi George, we are happy that the system works well for you, if you should require support please contact our team by phone, email or live chat!
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system!
on December 15, 2019
Posted by: DRMD
from La Pine, Oregon
Gender:Female
Length of ownership:1 week
Easy to set up. Easy to use. Bought a second one for another area of the home!
I would recommend this to a friend!
Response from defender-usa.comBy CX, December 16, 2019
Hi Diane, we are happy to have you as part of the Defender Family.
Martin R. | Defender Customer Experience Expert
Martin R. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com