Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Average customer rating
4.7
(1,277 Reviews)
Rating breakdown 1,277 reviews
5 Stars
976
4 Stars
238
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,132 out of
1,176)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Customer Rating
4
Fairly Easy Setup
on November 1, 2019
Posted by: Claude
from South Carolina
Gender:Male
Length of ownership:1 week
I purchased this for added security in our home. A few observations:
A user manual would be nice. It is by trial and error to figure out how to review the tapes when they are recorded.
The picture quality in a dark room is not very good. You can barely make out what is on the screen.
The labeling of the buttons on the screen are almost impossible to read. The screen is a dark color and the labeling is almost identical.
A user manual would be nice. It is by trial and error to figure out how to review the tapes when they are recorded.
The picture quality in a dark room is not very good. You can barely make out what is on the screen.
The labeling of the buttons on the screen are almost impossible to read. The screen is a dark color and the labeling is almost identical.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 27, 2019
Hello Claude Irelan. Thank you for taking the time to review your Defender Phoenix wireless security system. We appreciate your feedback regarding the buttons and the manual. Please reach out to our Customer Support team via chat, e-mail or phone for further assistance to assist with the picture quality.
Written by a customer while visiting defender-usa.com
Customer Rating
5
on November 2, 2019
Posted by: Papa65
from Green cove springs,fl
Gender:Male
Length of ownership:1 month
I bought the defender Phoenix m2 wireless security camera it came already paired had it mounted @ monitoring in ten minutes ordered another camera for the back of the house
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 21, 2019
Hello Carl Hollifield, and thank you for taking the time to review your Defender Phoenix wireless security system. We are happy to hear you had a quick and easy set up, and that you have ordered additional cameras. Should you require any assistance, please reach out to Defender via e-mail, chat or phone.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great value
on November 2, 2019
Posted by: RTblueshoes
from Indiana
Gender:Male
Length of ownership:1 week
This customer did not provide a text review.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 21, 2019
Hello Richard Thacker, and thank you for taking the time to review your Defender Phoenix 2 camera wireless security system. We are happy to hear you are enjoying the system. Should you require any assistance, please reach out to Defender via e-mail, chat or phone.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to Operate the 2 cameras and monitor
on November 3, 2019
Posted by: Retsb4949
from Greece, NY
Gender:Male
Length of ownership:1 month
Purchased system with 2 cameras on 8/30/2019 . Software is amazing and easy to navigate. Very reliable and dependable.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Hello Lyndon W. Dow, and thank you for taking the time to review the Defender Phoenix security system. We are glad to hear you are happy with the system and its reliability. If you require any further assistance, please reach out to Defender via e-mail, phone or chat.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent quality
on November 5, 2019
Posted by: Tootsie
from Windsor Ontario
Gender:Female
Length of ownership:1 month
I have had this installed for 1 week and love it. Great clarity
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Hello Elizabeth Diotte. Thank you for taking the time to review the Defender Phoenix Wireless security system. We are glad to hear you love the system. If you require any further assistance, please reach out to Defender via e-mail, phone or chat.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Fantastic system
on November 6, 2019
Posted by: CarolK
from Seagrove
Gender:Female
Length of ownership:1 week
Just purchased this system for our showroom gallery. The images are so clear and the sound for the intercom is great. Love it so much we will be adding extra cameras to the system for the outside areas.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Hello Carol Kim, and thank you for taking the time to review the Defender Phoenix two camera digital wireless security system. We are glad to hear you are happy with the image quality and intercom features of the system. Please reach out to Defender via e-mail, phone or chat for any assistance you may require.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Value
on November 6, 2019
Posted by: Lotplot
from Portland OR
Gender:Male
Length of ownership:1 week
Easy set up, already paired. Good resolution for the price.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Hello Steve Stewart. Thank you for taking the time to review your Defender Phoenix Single Camera Digital Wireless Security System. We are happy to hear you are enjoying the system. Please reach out to Defender via phone, e-mail or chat for any further assistance you may require.
Written by a customer while visiting defender-usa.com
Customer Rating
5
we love these cameras!
on November 8, 2019
Posted by: Barb H
from Punta Gorda, Florida
Gender:Female
Length of ownership:1 year or longer
This is the third set of cameras we have purchased and we love them! I wish the set that has 4 cameras would be offered again as we would buy more! We have several properties so there is always somewhere we can put them. They work perfectly. The only problem we had with one was a rat or squirrel chewed through the wire and that of course knocked out the camera and we don't know how to fix that. Otherwise they work fine and the higher you mount them the better view you get. Also wish they came with more options to mount them such as hooks or something. As they are you have to have something to screw them to and of course you also need an electrical outlet close by. But the cords are long so that is good. One of the cameras stopped showing in color but that doesn't really matter. I like that you don't need a smart phone or anything to use them, you just plug them in and they work.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Thank you Barbara Heekin, for taking the time to review your Defender Phoenix M22C2 security system. We are glad to hear you are happy with the system. I will pass along your suggestions regarding different mounting options. Please reach out to Defender via phone, e-mail or chat for any further assistance you may require.
Written by a customer while visiting defender-usa.com