Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Average customer rating
4.7
(1,277 Reviews)
Rating breakdown 1,277 reviews
5 Stars
976
4 Stars
238
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,132 out of
1,176)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Customer Rating
5
Works Great
on October 5, 2019
Posted by: Ronp
from Ronceverte West Virginia
Gender:Male
Length of ownership:1 month
This camera and monitor are great. I also have ring door bell that I like but the only problem is about half the time my cell phone will not connect to my ring door bell. With my Phoenixm2 I am always connected. I will be purchasing another one for my back door soon. The picture quality is excellent and night vision is good on my porch.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great ease of use and set-up
on October 5, 2019
Posted by: Juliaann432
from Jackson, GA
Gender:Female
Length of ownership:1 week
I purchased this for my 93 year old father. It is perfect for him. He is unable to navigate smart phones or tablets but this was the answer.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Good night vision for monitoring outside activity
on October 9, 2019
Posted by: Bill 71
from Macomb, Mi.
Gender:Male
Length of ownership:1 month
I bought this system to try it out with only one camera but was so pleased I bought a second camera Very easy setup, easy to navigate, good night vision, good quality video. I bought a sd card to increase the recording capability. I highly recomend this monitor and the cameras. The pricing is very good compared to other systems I checked. The toughest part for me was getting up and down off a ladder.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 14, 2019
We are so happy to hear that you are enjoying the pece of mind that your PhoenixM2 provides, William!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great camera
on October 9, 2019
Posted by: Tonedog
from Redding ,Ca.
Gender:Male
Length of ownership:1 week
This is a good clear camera, covers good range & great night vision
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 14, 2019
Thank you for taking the time to review your PhoenixM2, Tony!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Nice, simple package that plugs in and works
on October 10, 2019
Posted by: Jim at the River
from West Point, VA
Gender:Male
Length of ownership:1 month
I've had it for two weeks and it is impressive. The audio is cooler than I thought it would be. It's great to hear people's conversations as they walk past the cams. The installation is very easy. I'd like two more cams so I can have one on each corner of the house. (Call me and let's make a deal!)
I have one suggestion to the buyer if you can do it: Install the camera where you can get a motion detection spot light, like at a door. You can see an example in the linked video. This improves the IR resolution and the system does a better job catching fast-moving objects at night, like foxes.
My problem is that I'm getting too many false positives on one of the cameras. I'm adjusting it every few days and it is improving. The wind can blow branches and bushes and set it off. I haven't tweaked the sensitivity setting yet.
All in all, I'm quite pleased.
I would recommend this to a friend!
(click to see the video)
Response from defender-usa.comBy CX, November 28, 2019
Hello Michael, thanks for writing a great review. We are pleased that you are enjoying your system. If you should have any questions please contact our support team by phone, email or live chat!
Defender Support
Defender Support
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent features/Easy Setup/Operation
on October 10, 2019
Posted by: Charlie46
from San Angelo, Texas
Gender:Male
Length of ownership:1 week
I bought this item end of September to use at our home. I am 73 years old and not the sharpest tack in the box. This was absolutely the easiest, simplest installation I have encountered on any product! The quality is outstanding with crystal clear video! On top of that it looks good. After seeing our system, my neighbor is going to buy a system. Absolutely the Greatest!!!!
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 16, 2019
Thank you for taking the time to review your PhoenixM2, Charles! Should you need any assistance with the system our team is available by email, phone or live chat!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Best purchase!
on October 12, 2019
Posted by: Rowdy
from Buffalo, NY
Gender:Male
Length of ownership:1 week
So glad I purchased this. Easy to set up. Clear picture. I was surprised at how good the picture is at night too. Will be adding on 2 more cameras eventually.
Response from defender-usa.comBy CX, October 16, 2019
Hi Peter, Welcome to the Defender Family! We are so happy to see that you are enjoying your PhoenixM2 and thank you for sharing your feedback!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy Setup
on October 13, 2019
Posted by: Jim 26
Length of ownership:1 week
We purchased this on sale at BJ'S wholesale club.
We were looking for quite awhile to find an affordable unit.
This works great and was easy to setup.
The only negative as it should of come with a user manual.
I mounted 1 of the cameras upside down thinking I could turn the picture over on the screen. I couldn't, had to move camera.
We were looking for quite awhile to find an affordable unit.
This works great and was easy to setup.
The only negative as it should of come with a user manual.
I mounted 1 of the cameras upside down thinking I could turn the picture over on the screen. I couldn't, had to move camera.
I would recommend this to a friend!
Response from defender-usa.comBy CX, October 16, 2019
Thank you for taking the time to review your PhoenixM2! At Defender we like to do our part for the environment, which is why all of our manuals can be located on our website. Our support team is also happy to help with any questions that you may have by, email, phone or live chat!
Written by a customer while visiting defender-usa.com