Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Average customer rating
4.7
(1,277 Reviews)
Rating breakdown 1,277 reviews
5 Stars
976
4 Stars
238
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,132 out of
1,176)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Customer Rating
5
Easy Installation
on August 20, 2019
Posted by: Gary68
from Scotts Valley, Ca.
Gender:Male
Length of ownership:1 month
I removed this product from the box, there was some simple assembly of the camera bases and plug it in. I plugged in the screen and it all worked. I have not in this day and age of electronics found a device that was easier to set up and use.
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, August 21, 2019
Hi Gary, thank you for taking the time to leave us a review! Happy to see you enjoyed your setup experience!
Written by a customer while visiting defender-usa.com
Customer Rating
5
very easy to use
on August 22, 2019
Posted by: joen
from tampa,fl
Gender:Male
Length of ownership:1 month
best product ive bought in a long time................
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, August 23, 2019
Hey Steve, happy to hear your thoughts! Thank you for taking the time to let others know how great the Phoenix Wireless System is!!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Defender Phoenixm2
on August 22, 2019
Posted by: Hans
from Gilman , Illinois
Gender:Male
Length of ownership:1 week
Nice unit. Very easy set up and works very well. Thank You.
Response from defender-usa.comBy CrossP, Customer Experience, August 23, 2019
Hi Carl, thank you for the review. We are happy to hear you are having a great experience with Defender!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Works great but the monitor is too small
on August 22, 2019
Posted by: Dave64
from Somerset, CA
Gender:Male
Length of ownership:1 week
I just installed the 2 cameras and was pleasantly surprised that one was able to be received through 6 walls over a distance of about 90 feet. My biggest complaint is the size of the monitor - it's too small to see any details from across the room. It would also be nice if entire instruction manual was included in the box.
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, August 23, 2019
Hi David, thank you for taking the time to leave us a review. I will let our research team know about your thoughts on the monitor, as for the manual. The only reason we dont send out hard copies and just use the Quick Start Guides in the box is to reduce waiste as many customers said they would throw them away without reading. We do however keep all manuals on our site. www.defender-usa.com
Written by a customer while visiting defender-usa.com
Customer Rating
5
on August 22, 2019
Posted by: camera13
from Lincoln Park, NJ
Gender:Male
Length of ownership:1 week
It is so nice to be able to keep my family safe while being able to see what goes on outside of my house.
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, August 23, 2019
Hi David, happy to hear you're enjoying your Phoenix Wireless System. Thank you for choosing Defender to help protect what you value most!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Just what we needed
on August 25, 2019
Posted by: Fairy
from North Bay, On Canada
Gender:Female
Length of ownership:1 week
Good product and it is our first security system and so far so good
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, August 26, 2019
Hi Connie, thank you for taking the time to leave us a review. We are very happy to hear you're enjoying your system and are honored that you chose Defender to protect what you value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Perfect for us
on September 4, 2019
Posted by: JBhardesty
from Dothan,Al
Gender:Male
Length of ownership:1 week
Just received this today. It is just what we needed to watch our farmyard and backyard.
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, September 6, 2019
Hi John, happy to hear you are enjoying your PhoenixM22c
Written by a customer while visiting defender-usa.com
Customer Rating
5
great value and quality
on September 5, 2019
Posted by: topgun
from pa
Gender:Male
Length of ownership:1 month
have used it for 2 weeks and ordered second system
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, September 6, 2019
Hi Gregory, thank you so much for taking the time to review your system. Thank you for being a loyal member of the Defender family!
Written by a customer while visiting defender-usa.com