Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Average customer rating
4.7
(1,278 Reviews)
Rating breakdown 1,278 reviews
5 Stars
977
4 Stars
238
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,132 out of
1,176)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Customer Rating
3
Have to shut off the 7" monitor at night.
on June 3, 2019
Posted by: Dave 222
from Nescopeck, PA.
Gender:Male
Length of ownership:1 week
Works great during daylight hours but constantly generates false alarms at night time. I have to turn the monitor off when it gets dark or it will beep 30 times an hour.
No, I would not recommend this to a friend.
Response from defender-usa.comBy Cross P, Customer Experience Team, June 3, 2019
Hi David, thank you for taking the time to leave a review. We apologize for the difficulties with the product during the night. If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system!
Written by a customer while visiting defender-usa.com
Customer Rating
5
A piece of mind
on June 3, 2019
Posted by: E Busch
from N. Calif.
Gender:Male
Length of ownership:1 month
I ordered my Defender the day after my wife caught 2 guys climbing over our back fence at 11pm. My back fence is a 4' chain link so it only keeps out the honest people. I now have full view of my fence and the alley for about 25' in each direction. I love that the cameras also pick up the smallest of sounds. If I heard something, I can then look at the monitor to see what it is. I'll probably get 2 more cameras soon.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 5, 2019
Hi Ed, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to setup and Great system!
on June 4, 2019
Posted by: ScottC
from Eustace, Tx
Gender:Male
Length of ownership:1 week
Purchased this system to replace a old system. Easy to setup, great system, picture quality and easy to use. Love the talk feature.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 5, 2019
Hi Scott, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
really nice!
on June 9, 2019
Posted by: SecurityDoor
from Dallas Texas
Gender:Male
Length of ownership:1 month
I bought this unix in 05/2019. Very nice! The cameras are easy to hide. Really a nice system for the price without a doubt.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 10, 2019
Hi Duane, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Easy setup!
on June 10, 2019
Posted by: aamkcba
from Chicago, IL
Gender:Female
Length of ownership:1 week
Super easy set up. Paired without issue. Easy to use screen and buttons. Only thing I'm not a fan of is the inability to turn off audio recording.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 11, 2019
Hi Alea, thank you for taking the time to review PHOENIXM2 Single Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Best Choice for fast set up
on June 10, 2019
Posted by: MrsGlover
from Texas
Gender:Female
Length of ownership:1 week
I bought it because I tried previously another defender system (wired) that I installed in my Boutique and got gladly impressed with the video quality. Now I decided to try wireless for my back yard, to keep an eye on my pets, and it is fantastic
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 11, 2019
Hi Elena, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
4
on June 14, 2019
Posted by: Tom4
from Maynooth Ontario Canada
Gender:Male
Length of ownership:1 week
So far it works great.I purchased it for the range it picks up from the house
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 14, 2019
Hi Thomas, thank you for taking the time to review PHOENIXM2 Single Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great product
on June 14, 2019
Posted by: change
from Jackson Tn.
Length of ownership:1 week
I just brought it and easy set up and it works GREAT. I will be buying another one.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 17, 2019
Hi Johnny, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com