Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Average customer rating
4.7
(1,277 Reviews)
Rating breakdown 1,277 reviews
5 Stars
976
4 Stars
238
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,132 out of
1,176)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Customer Rating
5
Perfect system for my security needs
on July 5, 2019
Posted by: None Available
from Indiana
Gender:Male
Length of ownership:1 month
I bought and installed this system a few weeks back and I'm quite happy with the results. It was easy to install and set up, and has great features for whatever your needs are, Like motion recording and alerts. Thanks Defender for helping me secure what I hold dear and valuable.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, July 5, 2019
Hi Michael, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to setup and start using!
on July 7, 2019
Posted by: Geof
from Salyersville, Ky
Gender:Male
Length of ownership:1 week
Have had this system for a week and couldn't be more pleased. We needed this camera to show us the garage doors which weren't visible from any window in the home. We now know when someone is in the driveway in front of our garage doors and it adds to our peace and security. The night vision on the camera is an added bonus in that we can clearly see the driveway!
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, July 8, 2019
Hi Geoffrey, thank you for taking the time to review PHOENIXM2 Single Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy setup!
on July 7, 2019
Posted by: SebecLakeMaine
from Bowerbank, Maine
Gender:Male
Length of ownership:1 week
East setup and excellent clarity. We live rural and have poor internet so this was an excellent item that records straight to an SD card. Love it!
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, July 8, 2019
Hi David, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy setup.. Great picture.
on July 9, 2019
Posted by: Robertg420
from Ottawa, Ontario
Gender:Male
Length of ownership:1 week
Got this system today and it was setup in 10min. Great little system. Picture quality is high quality.
Has a 30 to 40 foot motion sensor range. Love the two way audio. Its a portable system that can be moved from room to room. Great product.
Has a 30 to 40 foot motion sensor range. Love the two way audio. Its a portable system that can be moved from room to room. Great product.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, July 10, 2019
Hi Robert, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
4
works awesome for my housebound hubby
on July 10, 2019
Posted by: hannagranny11
from hanna,ab canada
Gender:Female
Length of ownership:1 month
I bought this in may 2019..just got it installed a couple weeks ago.it workd great for my housebound hubby he can see whose at door and coming in yard.
makes him feel safe when im not home
makes him feel safe when im not home
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, July 11, 2019
Hi Joan, thank you for taking the time to review PHOENIXM2 Single Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Just what I needed
on July 12, 2019
Posted by: NV8522
from Kennewick WA
Gender:Female
Length of ownership:1 week
Bought this for my father in law - it is exactly what he needed, clear night vision, speakers, alarms - love it all
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, July 15, 2019
Hi Narita, we're happy to hear that you and your father in law love the system! We hope to protect your family for years to come!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Easy SetUp
on July 12, 2019
Posted by: Bro68
from Chicago,IL
Gender:Male
Length of ownership:3 months
I brought this product in April and I had no technical problems with it. I can watch two camera views at once and even zoom in on recodings.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, July 15, 2019
Hi Simon, we're happy to hear youre enjoying your new Defender Wireless Security System! thank you for the review.
Written by a customer while visiting defender-usa.com
Customer Rating
5
simple to set up.
on July 14, 2019
Posted by: dickie
from San Diego ca.
Gender:Male
Length of ownership:1 week
I bought this unit at amazon & had it set up as I wanted it, switched it on & I immediately had a perfect picture. What more could one want?
Response from defender-usa.comBy Cross P, Customer Experience Team, July 15, 2019
Hey Richard, we're so happy to see that you had a great experience! Thank you so much for the review.
Written by a customer while visiting defender-usa.com