Customer reviews from defender-usa.com
Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Average customer rating
4.7
(1,277 Reviews)
Rating breakdown 1,277 reviews
5 Stars
976
4 Stars
238
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,132 out of
1,176)
Customer Reviews for Defender - PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras - Black
Customer Rating
4
Hassle free easy set up
on May 26, 2019
Posted by: Ang24
from Toronto
Gender:Female
Length of ownership:3 months
I bought this a few months ago and am pleased with how easy set up was overall a great product clear pictures and love the intercom easy to communicate without opening the door
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, May 27, 2019
Hi Angela, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Easy to set up
on May 26, 2019
Posted by: BD1012
from Staten Island NY
Gender:Male
Length of ownership:1 week
Installed last week and working grat. Only problem is the monitor flops over when installed on a wall
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, May 27, 2019
Hi Blaise, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent Product
on May 29, 2019
Posted by: Firejockey
from Ontario , Canada
Gender:Male
Length of ownership:1 week
This system is so quick and easy to use , l bought it for extra security and piece of mind while I'm away, there had been several home break-ins in the area. The picture and sound quality are amazing, l plan on buying 2 more cameras to add to the system.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, May 30, 2019
Hi Paul, thank you for taking the time to review PHOENIXM22C Single Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Security System
on May 29, 2019
Posted by: Faye
from Kanorado Ks
Gender:Female
Length of ownership:1 week
I bought this a week ago got it and hooked it up and it works so good. There's only one thing I would recommend it a bigger monator the 7" one is just a little small for older people that have a hard time seeing. But other than that it's wonderful.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, May 30, 2019
Hi Linda, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
3
Have to shut off the 7" monitor at night.
on June 3, 2019
Posted by: Dave 222
from Nescopeck, PA.
Gender:Male
Length of ownership:1 week
Works great during daylight hours but constantly generates false alarms at night time. I have to turn the monitor off when it gets dark or it will beep 30 times an hour.
No, I would not recommend this to a friend.
Response from defender-usa.comBy Cross P, Customer Experience Team, June 3, 2019
Hi David, thank you for taking the time to leave a review. We apologize for the difficulties with the product during the night. If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system!
Written by a customer while visiting defender-usa.com
Customer Rating
5
A piece of mind
on June 3, 2019
Posted by: E Busch
from N. Calif.
Gender:Male
Length of ownership:1 month
I ordered my Defender the day after my wife caught 2 guys climbing over our back fence at 11pm. My back fence is a 4' chain link so it only keeps out the honest people. I now have full view of my fence and the alley for about 25' in each direction. I love that the cameras also pick up the smallest of sounds. If I heard something, I can then look at the monitor to see what it is. I'll probably get 2 more cameras soon.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 5, 2019
Hi Ed, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to setup and Great system!
on June 4, 2019
Posted by: ScottC
from Eustace, Tx
Gender:Male
Length of ownership:1 week
Purchased this system to replace a old system. Easy to setup, great system, picture quality and easy to use. Love the talk feature.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 5, 2019
Hi Scott, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
really nice!
on June 9, 2019
Posted by: SecurityDoor
from Dallas Texas
Gender:Male
Length of ownership:1 month
I bought this unix in 05/2019. Very nice! The cameras are easy to hide. Really a nice system for the price without a doubt.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 10, 2019
Hi Duane, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com