Customer reviews from thermacell.com
Lighted Rechargeable Mosquito Repeller
Average customer rating
4.5
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
91
4 Stars
16
3 Stars
2
2 Stars
3
1 Star
9
91%of customers recommend this product.
(
90 out of
99)
Customer Reviews for Lighted Rechargeable Mosquito Repeller
Posted by: EENH
from New England
Verified Purchase:Yes
Effective, silent, light weight, odor free: perfect for what I needed...And NO mosquito bites.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Thank you!!
on June 24, 2023
Posted by: Nonne
from Iowa
This is exactly what we needed with our new pergola!!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: French
from Tucson AZ
Verified Purchase:Yes
I think it works to repel mosquitos but the part with the "juice" was very low when it arrived and was totally empty within 3 hours of use. The refills are way too expensive if they only last a few hours.
Response from thermacell.comBy Customer Service , June 28, 2023
Hi, The EL55 comes with a 12 refill and it is suppose to be about half full. This is normal. Please reach out to our customerservice@thermacell.net if you have any other questions. Happy to help.
Written by a customer while visiting thermacell.com
Posted by: Mike Shaf
Verified Purchase:Yes
Cartridges are too expensive. I would not have purchased if I did more research beforehand.
Response from thermacell.comBy Customer Service , June 28, 2023
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Posted by: MER875
Verified Purchase:Yes
Have used it three times now and it has controlled mosquitos well all three times. Have not yet tried with any other insects like gnats, etc.
Written by a customer while visiting thermacell.com
Customer Rating
1
Didn’t work as advertised
on July 6, 2023
Posted by: C49er
Positives: Easy to set up and hold a long charge. Negatives: although the first repellant worked fine subsequent refill failed to work. Very little repellent would be released. Maybe I simply got a “lemon” but not willing to try again. Contacted company, mailed back and am awaiting a fill refund
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service , July 10, 2023
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us customerservice@thermacell.net if you are willing to give us another try. or 1-866-753-3837
Written by a customer while visiting thermacell.com
Posted by: LarryBinVA
Verified Purchase:Yes
Works very well. Easy to set up. Great instructions.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Did not work for us.
on July 6, 2023
Posted by: PerryHouse
from Memphis, TN
Didn’t work for us. We have been using this on our front porch the last week and haven’t seen any difference in mosquitos, still getting eaten alive.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service , July 10, 2023
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com