Customer reviews from bizchair.com
Martha Stewart - Jett Wooden Queen Size Platform Bed with Upholstered Inset Headboard-Gray Brown/Gray - Gray Fabric/Brown Gray Frame
Average customer rating
4.6
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
7
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Martha Stewart - Jett Wooden Queen Size Platform Bed with Upholstered Inset Headboard-Gray Brown/Gray - Gray Fabric/Brown Gray Frame
Customer Rating
3
Beautiful bed but difficult to assemble
on August 19, 2024
Posted by: jamien1e97
[This review was collected as part of a promotion.] This was extremely difficult to assemble and it smells really bad. I’m confident the smell will dissipate in a few days but right now it is a very strong fishy smell. The instructions are not clear and as a result, I had to redo steps a few times due to not having boards facing the correct way. In one instance, my piece broke which required glue and my own screws to stabilize it. It looks nice and is comfortable and supportive but I have concerns about durability. I will be moving in a few months and do not know that I can disassemble and easily reassemble due to the use of many different types of screws for each step. I have had other platform beds that were easier to assemble. If you love the look then I would recommend it but be prepared for it to take some time and patience.
Response from influenster.comBy Customer Care, August 19, 2024
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention. Please reach at customerfeedback@theubiquegroup.com or 1-855-307-3877
Customer Care (SS)
Customer Care (SS)
Written by a customer while visiting influenster.com
Customer Rating
5
Good
on August 24, 2024
Posted by: kaymarie225
[This review was collected as part of a promotion.] Super happy with this product. It has a simple, beautiful, modern look. I wish the headboard went all the way down so that pillows wouldnt fall into the crack but we had the same issue with our previous headboard so its not a deal breaker.
Response from influenster.comBy Customer Care, August 26, 2024
Thanks! We’re thrilled that you were satisfied with our product. Your feedback is appreciated, and we hope to be of help again soon! Customer Care (SS)
Written by a customer while visiting influenster.com