Customer reviews from Herschel Supply
Herschel - Classic XL Backpack - Ash Rose
Average customer rating
4.4
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
89
4 Stars
14
3 Stars
9
2 Stars
4
1 Star
8
Customer Reviews for Herschel - Classic XL Backpack - Ash Rose
Customer Rating
2
What happened to Hershel
on November 5, 2026
Posted by: Scott B.
My son and I used Hershel back packs for years. They were cool, intuitively laid out and durable. My new backpack is none of these things. Overall quality has gone down. Bag is stiff, zippers are smaller and difficult to access, and no organizers. Disappointed but too lazy to return.
Written by a customer while visiting Herschel Supply
Customer Rating
5
Travel Backpack
on November 1, 2026
Posted by: Tiffany L.
I initially bought the camo version and decided to return it for the black. The exchange process was easy and convenient and I had the replacement backpack in a few days.
Written by a customer while visiting Herschel Supply
Customer Rating
1
Missing old pockets
on October 26, 2026
Posted by: Spencer L.
How come the old design was done away with? Missing the divider pockets kills this project. Back to Jansport
Written by a customer while visiting Herschel Supply
Customer Rating
5
Love it!
on October 21, 2026
Posted by: Stephanie B.
I have several Herschel bags. I swear by them for work and travel.
Written by a customer while visiting Herschel Supply
Customer Rating
1
still havent gotten product
on September 21, 2026
Posted by: Renee K.
have been getting incorrect tracking information and we dont' know where my daughter's backpack is
Written by a customer while visiting Herschel Supply
Customer Rating
3
Good not great
on September 12, 2026
Posted by: Bryan B.
No interior padding for laptop and missing interior clip and interior zippered pocket… why so basic???
Written by a customer while visiting Herschel Supply
Customer Rating
5
Great quality. This is my
on September 5, 2026
Posted by: Emily N.
Great quality. This is my son‘s second backpack the first one lasted four years.
Written by a customer while visiting Herschel Supply
Customer Rating
5
Better late than never.
on August 25, 2026
Posted by: Israel F.
I’ve always admired the classic look and simplicity of Herschel backpacks. Now that I have one I appreciate them even more. Plenty of room for all my daily essentials and a pocket for a big water bottle. Should’ve bought one a lot sooner, I love it.
Written by a customer while visiting Herschel Supply