Customer reviews from lenovo.com
Lenovo - IdeaPad Slim 5 16" Touchscreen Laptop - Intel Core i7-1355U with 16GB Memory - 512GB SSD - Abyss Blue
Average customer rating
4.7
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
146
4 Stars
27
3 Stars
5
2 Stars
1
1 Star
5
96%of customers recommend this product.
(
128 out of
134)
Customer Reviews for Lenovo - IdeaPad Slim 5 16" Touchscreen Laptop - Intel Core i7-1355U with 16GB Memory - 512GB SSD - Abyss Blue
Customer Rating
1
Broken hinge
on August 18, 2023
Posted by: Chris8182023
Broken hinge. Apparently it is a known issue. Less then 2 years and already broken. I have to pay $350.00 to fix it.
https://forums.lenovo.com/t5/General-Discussion/Broken-Hinge-on-IdeaPad-5-15IIL05-Laptop-Type-81YK/m-p/5063546
Response from lenovo.comBy Poornima _Lenovo, Customer Service, August 21, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Libster
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this computer, the keys are a great size. It is lightweight enough to carry around but fast enough for my 24 tabs. Great choice for a lightweight powerhouse.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: SanB
from Goshen IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] The best out of box computer and fast. A must have for home or office.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Greg from FL
from Southwest FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only a couple weeks old, but so far very happy with the IdeaPad. It's fast, the lighted keyboard is very handy, and the touch screen was a nice surprise. All things my 15 year old laptop wasn't.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Great Laptop for home computing and browsing.
on December 24, 2023
Posted by: Lisa 99
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Size, color, and ease of use are great. Would recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: TM12
from KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works as expected. No issues thus far. Only downside is that it took about a month to receive the laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: RBWAGSTAFF
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solid all rounder for our office team. We have standardized on the idealpad as it works for all of the team regardless of their role.
Written by a customer while visiting lenovo.com
Posted by: Lauraliz411
from Connecticut
Verified Purchase:Yes
[This review was collected as part of a promotion.] The laptop is beautiful and just big enough for my educational requirements (both as a teacher and graduate student)
I would recommend this to a friend!
Written by a customer while visiting lenovo.com