Customer reviews from lenovo.com
Lenovo - IdeaPad Slim 5 16" Touchscreen Laptop - Intel Core i7-1355U with 16GB Memory - 512GB SSD - Abyss Blue
Average customer rating
4.7
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
146
4 Stars
27
3 Stars
5
2 Stars
1
1 Star
5
96%of customers recommend this product.
(
128 out of
134)
Customer Reviews for Lenovo - IdeaPad Slim 5 16" Touchscreen Laptop - Intel Core i7-1355U with 16GB Memory - 512GB SSD - Abyss Blue
Posted by: ZMommy92801
from Johnson City, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I can't rave enough about Lenovo. I've had 4 devices, some have taken a beating and kept on working. This one is very fast - a good upgrade to the ideapad I bought 5 years ago. I love that it has tons more memory and an upgraded processor. I know it's not the top of the line but I'm really impressed with this thing considering the reasonable price tag. Very sleek - the metallic blue sure is beautiful.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: tommywp
from Des Moines, Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love our Lenovo Ideapad slim 5i. It offers all the computing power we need, with a nice big touch screen and a crystal clear display. It has plenty of horsepower for processing and lots of storage. We used the camera yesterday for a zoom call and everything was perfect. I love the touchscreen, and it seems to meet all over computer needs. The Lenovo migration assistant made short work of transferring all of our data from our machine to this new one. I highly recommend the Lenovo idea Pad slim 5i.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: RickMSr
from Albany, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this laptop. The 16" is a perfect size screen...the 16 gigs of ram with the I5 processor makes this a reasonably fast computer.
My only suggestion would be to make the sound louder.
The speakers need to be on the top by the keyboard.
With that said I always use headphones so it isn't an issue for me.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: DonFelipe
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my IdeaPad slim. 16" screen is beautiful. Nice touch to keypad. Backlit keys a must have.
Written by a customer while visiting lenovo.com
Posted by: Ricie
Verified Purchase:Yes
Had a Lenovo that was great many years ago, so thought I'd return to the brand.Not as happy as I thought I would be. First of all I've never had a laptop that showed so many fingerprints. Also, having a backlit keyboard was important to me; however this one only lights up after you've pressed a key. And the keyboard is not as easy to type on. I miss the facial recognition I had on my previous laptop because this fingerprint sensor is not very sensitive. It's frustrating. These annoyances, among others, makes me wonder why the same quality I found in my previous Lenovo is missing.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 17, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Thanks again.
Sincerely,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Kate Yannacci
Verified Purchase:Yes
I really liked my computer at first and I had no issues with it. But after about 10 months of using it, it just completely stopped working. The warranty was only 6 months, so it was already off of warranty. I had to buy another computer since I rely on my laptop daily for my business.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, September 16, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Eunice G H
from Hamden, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is fast. I love the back lit keyboard and the touch screen. Just what I was looking for.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Dave L Alberti
from North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had always used HP and had problems. Decided to get this and so far been extremely happy.
Written by a customer while visiting lenovo.com